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  • City of Tshwane office hours during the festive season

    City of Tshwane office hours during the festive season

    Wed, Dec 20, 2017

    Our offices will close at 12:00 on Friday, 22 December 2017, and reopen at 07:30 on Wednesday, 27 December 2017.

    Essential services and Emergency Services will continue to be on standby to assist residents.

     

    City of Tshwane Call Centre: 012 358 9999

    Toll-free number: 080 111 1556

     

    24-hour emergencies (fire, ambulance): 012 310 6300/6400

     

    Tshwane Metro Police: 012 358 7095/6

     

    E-Tshwane: 0861 444 779            or support@e-tshwane.co.za or www.e-tshwane.co.za 

     

    Tshwane Bus Services  

    Enquiries: 012 358 0839/0840/0221/0223/0224

    Complaints: 012 358 0214 

     

    Electricity 

    • Report power failures by calling 012 358 9999 and following the correct voice prompt.
    • SMS the word "power", followed by your account number, to 082 612 0333 or 44676.
    • You can also report electricity interruptions online at www.tshwane.gov.za by following the Report Power Failure link.

     

    Faulty traffic signals 

    Email: trafficsignalfaults@tshwane.gov.za  

    Tel: 012 358 2111 (after hours) 

     

    Faulty street lights 

    Call 012 358 9999 and follow the correct voice prompt or send an email to streetlights@tshwane.gov.za.

     

    When reporting faulty street lights, please provide the following information:

     

    • Physical street address
    • Adjacent streets
    • Pole number if available; alternatively the house number
    • Contact telephone number
    • Details of the problem

     

    Potholes  

    Report all street-related problems to pothole@tshwane.gov.za.

     

    Water  

    • Report water leaks: waterleaks@tshwane.gov.za
    • Report water quality: drinkingwater@tshwane.gov.za
    • Report water interruptions: 012 358 9999 (follow the correct voice prompt)

     

    Waste management 

    For enquiries on waste removal services, call 012 358 0241/0347/0586/0515.

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