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  • Tshwane call centres not operational on 5 October 2019

    Tshwane call centres not operational on 5 October 2019

    Fri, Oct 4, 2019

    On 5 October 2019 the City of Tshwane will replace the generators at one of its data centres. In order for the team to work safely and to protect the highly sensitive equipment, the electricity supply to the building will be switched off from 08:00 to 16:00 on that day. 

    During this period, the City might not be able to answer phone calls, and the alternative reporting functions might also not be available. Emails to the addresses below will only be attended to once all systems are back online. 

    Power failures can still be reported by SMS. Simply SMS the word "power" followed by your account number to 082 612 0333. 

    The City apologises for the inconvenience this may cause.

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