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  • Tshwane COVID-19 Helpline

    Tshwane COVID-19 Helpline

    Tue, Apr 14, 2020

    ​The City of Tshwane has set up a toll-free COVID-19 hotline in partnership with the University of Pretoria.

    The hotline number is 0800 611 197. It is fully operational between 08:00 and 17:00, and managed by clinical professionals who will assist callers with the following:

    • Education and awareness related to COVID-19 matters
    • Telephonic screening for residents who suspect that they have contracted COVID-19 by using an approved screening questionnaire
    • Referrals to COVID-19 screening and testing sites
    • Information and guidance about precautionary measures to take
    • Assistance with other health-related enquires

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