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  • Prepaid electricity meters will help consumers to reduce their electricity costs

    Prepaid electricity meters will help consumers to reduce their electricity costs

    Thu, Feb 18, 2021

    In line with its commitment to stabilise the City's finances through innovation, the City of Tshwane will continue its project to replace conventional electricity meters with prepaid meters.  

    These meters are an exciting step towards realising the City's adoption of current technology that assists our customers in making services affordable. Prepaid meters identify electricity consumption patterns in better detail as compared to conventional meters. Prepaid meters also communicate directly with the City and provide meter readings to the City.  

    Furthermore, consumers can use prepaid meters as a tool to help them manage their energy consumption and, in return, reduce costs. These meters will also eliminate the element of surprise of high and unaffordable electricity bills, as well as the inconvenience of disconnected electricity services. 

    This project will recommence in the second half of February 2021 and will run until the end of this financial year, 30 June 2021. The project will continue into the next financial year in line with the available budget. 

    Customers will receive communication seven days prior to the meter replacement date. The project will be rolled out in all seven regions of Tshwane.  Residents will be presented with user manuals on how to use the keypad and meter once the installation has been completed.  

    More than 61% of properties in Tshwane already purchase electricity for prepaid meters. This project will contribute to developing a completely smart metered electricity network that benefits all residents of Tshwane.  

    The newly installed prepaid meters will be preloaded with 5 kWh and consumers must then load more units onto their new meter for household use.  

    Electricity units can be purchased from City of Tshwane pay points at customer care centres, and at the following banks and retailers: 

    • BLD Blu-approved devices
    • Footprint
    • Shoprite
    • Pick n Pay
    • Spar
    • ABSA, FNB, Capitec, Old Mutual, African Bank and Investec
    • Engen, BP, Shell and Sasol filling stations
    • Prepaid24.co.za
    • Unipin 

    All technicians will have permits with their full identification details and contact information. The technicians will also comply with COVID-19 regulations.

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