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Media Releases
  • POWER TRIP AFFECTING DOORNPOORT SUBSTATION

    POWER TRIP AFFECTING DOORNPOORT SUBSTATION

    Fri, Sep 13, 2019

    Technicians from the City of Tshwane's Utility Services Department are attending to an 11kV trip at the Doornpoort substation.  

    A preliminary investigation revealed that the trip was caused by the theft of main feeder cables.  

    It is estimated that repairs will be concluded around 17:00 today. 

    The following areas are affected: 

    • Parts of Sinoville and Montana
    • Doornpoort 

    All residents affected by power failures should report them at customer care centres, on 012 358 9999 or SMS the word "power" and their account number to 44676. 

    Residents are urged to treat all network points as live at all times.

  • RAND WATER SHUTDOWN FOR MAINTENANCE WORK IN LOTUS GARDENS AND SUIDERBERG

    RAND WATER SHUTDOWN FOR MAINTENANCE WORK IN LOTUS GARDENS AND SUIDERBERG

    Fri, Sep 13, 2019

    Residents of Lotus Gardens are informed about a possible water supply interruption in the area on Tuesday, 17 September 2019. The shutdown is necessitated by urgent maintenance work that Rand Water needs to carry out on the bulk water meter that supplies Lotus Gardens.  

    The interruption period will be for 12 hours from 08:00 until 20:00.  

    Meanwhile, the water utility has planned maintenance work for Wednesday, 18 September 2019 on another bulk water meter that supplies the Suiderberg Reservoir. Water supply to the area will be shut down for 12 hours from 08:00 until 20:00. 

    The City of Tshwane sincerely apologises for the inconvenience that may be encountered as a result of this essential maintenance work.  

    All reservoirs in the affected areas will be filled to capacity prior to the shutdown. We appeal to all residents to utilise water sparingly during this time. 

    Residents are urged to make saving water part of their lifestyle.  

  • RAND WATER RESTRICTS TSHWANE METERS BY 20%

    RAND WATER RESTRICTS TSHWANE METERS BY 20%

    Tue, Sep 10, 2019

    As of 29 August 2019, Rand Water has restricted some of the City of Tshwane’s meters by 20%. This follows a critical drop in the utility’s reservoir levels.

     

    Tshwane residents and businesses are urged to tighten up water conservation efforts in order to ensure the control and provision of water supply to all residents.

     

    Water conservation simply means using our limited water supply wisely and caring for it properly. While the supply seems abundant, water is not a limitless resource. Without conservation efforts, this vital resource may be exhausted.

     

    The following areas are affected:

     

    Reservoir

    Suburbs

    Ga-Rankuwa and industrial sites

    Ga-Rankuwa

    Mabopane

    Mabopane, Winterveld

    Kruisfontein

    Klipkruisfontein, Soshanguve

    Rosslyn North

    Rosslyn, Akasia

    Akasia Park

    Amandasig, Chantelle, Hartbeeshoek, Heatherdale, Ninapark, Witfontein, Clarina, Eldorette, Winternest, Heatherview, Hesteapark, Klerksoord, The Orchards, Theresapark, Hermon, Rosslyn, Karenpark

    Magaliesberg

    Amandasig, Akasia farm areas, Hartbeeshoek, Karenpark, Klerksoord, Rosslyn, The Orchards, Witfontein

    Louwlardia

    Brakfontein, Highveld, Kosmosdal, Louwlardia, Olievenhoutbosch, Rooihuiskraal, The Reeds

    Kosmosdal

    Kosmosdal

    Rooihuiskraal

    Celtisdal, Brakfontein, Kosmosdal, Olievenhoutbosch, Rooihuiskraal, Rooihuiskraal North, The Reeds, Hennopspark, Wierdapark

    Bakenkop

    Celtisdal, Raslouw, Clubview, Lyttelton, Lyttelton AH, Eldoraigne, Glen Lauriston, Hennopspark, Rooihuiskraal North, Tamara Park, Wierdapark

    Erasmia

    Christoburg, Erasmia, Mooiplaats, Sunderland Ridge

    Saulsville

    Atteridgeville, Brazzaville, Elandsfontein, Kwaggasrand, Jeffsville, Saulsville, West Park

    Klapperkop 3 and H14

    Groenkloof, Lukasrand, Monumentpark, Capital Park, Pretoria Town and Townlands, Pretoria CBD, Salvokop, Gezina, Prinshof, Rietfontein, Riviera

    Brakfontein

    Bronberrik, Clubview, Cranbrookvale, Die Hoewes, Farms, Hennopspark, Irene, Simarlo, Zwartkop, Hennopspark, Verwoerdburgstad

    Thaba Tshwane

    Thaba Tshwane

     

    The City urges residents to make the water conservation measures that were implemented during the initial restrictions part of their normal lifestyle.

     

    The following hints were provided and are still applicable in terms of the partial restrictions that the City of Tshwane announced in May last year:

    • Use grey water for watering gardens and flushing toilets.
    • Report water leaks and burst pipes.
    • Install water-saving devices.
    • Where possible, install a low-flow showerhead and tap aerators.
    • Use a dual-flush toilet cistern.
    • Plant indigenous or drought-resistant shrubs in the garden.  
    • Water gardens before 06:00 or after 18:00 and only when necessary.
    • Use a broom instead of a hosepipe to clean driveways or patios.
    • Collect rainwater for reuse in the garden or for washing the car.
    • Cover the swimming pool to reduce evaporation.
    • Take a quick shower rather than a bath.
    • Close a running tap while brushing teeth or shaving.
    • Regularly check toilets and taps for leaks.

     

    Residents are urged to remain aware of the scarcity of water and to make saving water part of their lifestyle by following the above-mentioned tips.


  • POSSIBLE WATER SUPPLY INTERRUPTION TO GA-RANKUWA INDUSTRIAL AREA

    POSSIBLE WATER SUPPLY INTERRUPTION TO GA-RANKUWA INDUSTRIAL AREA

    Fri, Sep 6, 2019

    ​The City of Tshwane's team of plumbers has as of Wednesday, 4 September 2019, commenced with the maintenance of the water supply network in the Ga-Rankuwa industrial area.  

    This essential work is anticipated to be concluded on 13 September 2019.  

    During this period, water supply to the industrial area might be interrupted from time to time.  

    The City of Tshwane apologises for any inconvenience that may arise as a result of this essential upkeep.

  • Update: Fountains pipeline repairs completed

    Update: Fountains pipeline repairs completed

    Thu, Sep 5, 2019

    Engineers from the City of Tshwane's Utility Services have finalised repairs to the burst pipe in the Fountains vicinity that left residents and businesses in various areas at the margins of the Pretoria CBD without water.

    Repairs were finished earlier today, and water was allowed into the system from the Salvokop reservoir. The process of filling the water network will take time, given the fact that the pipeline had run completely dry. The engineers must be cautious when pumping water into the system in order to avoid any hiccups such as leakages and/or pipe bursts. This means that water will be gradually allowed into the grid.  

    The City's engineers are monitoring the network, and it is hoped that it will stabilise soon. Consumers in low-lying areas will be the first to receive water. This is due to network needing to build up enough pressure, which will lead to high-lying areas also receiving water.

    It is important for consumers to be prudent when using water. The City urges consumers not to water gardens, wash cars, fill swimming pools, etc until the flow of water has normalised. This will take approximately three days, assuming that there are no setbacks.   

    The following areas are affected by the water supply interruption:
     
    ·         Sunnyside, Salvokop, Arcadia, Clydesdale as well as the south of the Pretoria CBD
    ·         Health facilities (hospitals)
    ·         Old-age homes
    ·         National and provincial government departments
    ·         Tertiary institutions and schools
    ·         Embassies
    ·         Hotels

    The City will maintain 100 water tankers at strategic points to supply water to consumers.  

    Customers are urged to follow @CityTshwane for updates on Twitter.​

  • Update: Repairs to Sunnyside burst pipe complete

    Update: Repairs to Sunnyside burst pipe complete

    Mon, Sep 2, 2019

    The City of Tshwane's engineers have successfully completed the repairs to the damaged section of a pipeline that supplies water to Sunnyside and nearby areas. Some of the affected residents started receiving water this morning, however, due to high consumption during peak hours, other areas continued to experience the water outage.  

    Residents are urged to be prudent when using water as the system has not stabilised yet. Technicians have fully opened the valves and it is expected that water will start filling up the network.  

    The Utility Services Department is monitoring the network for any unforeseen hiccups such as leakages and/or burst pipes. It cannot be said at this point when the water supply will be fully restored as this is dependent on how quickly the system stabilises.  

    Water tankers are still deployed in the affected areas to ensure water provision to residents.  

    Some of the following targeted groups are still affected: 

    • Sunnyside, Arcadia, Clydesdale as well as south of the Pretoria CBD
    • Health facilities (hospitals)
    • Old age homes
    • Embassies 

    The City apologises for the inconvenience caused by this unplanned interruption.

  • RAND WATER SHUTDOWN FOR MAINTENANCE WORK

    RAND WATER SHUTDOWN FOR MAINTENANCE WORK

    Mon, Sep 2, 2019

    Rand Water needs to do maintenance work on water pipelines in the Mamelodi area on 10 September from 20:00 to 11 September 2019 at 07:00 (11 hours). 

    The following suburbs might be affected: 

    • Sammy Marks Museum
    • Mamelodi
    • Kwaggafontein (Thembisile) 

    The City of Tshwane sincerely apologises for the inconvenience that may be encountered because of the planned maintenance. All reservoirs in the affected areas will be filled to capacity prior to the shutdown. We appeal to all residents to utilise water sparingly during this time

  • CITY CALLS FOR PRUDENT USE OF WATER AHEAD OF SPRING

    CITY CALLS FOR PRUDENT USE OF WATER AHEAD OF SPRING

    Fri, Aug 30, 2019

    With spring already upon us, residents in the jurisdiction of the City of Tshwane are reminded that water restrictions still apply. We plead with residents and the business community to continue with their efforts to conserve water.   

    The restrictions are applicable throughout the seven regions of Tshwane and they will help to ensure the control and provision of water supply to all residents. 

    Water conservation means using our limited water supply wisely and caring for it properly. While the supply seems abundant, water is not a limitless resource. Without conservation efforts, this vital resource may be exhausted. 

    The Utility Services Department has of today reported low pressure in the Rooihuiskraal water network. This concerning state is brought upon by increased water consumption in the suburb. Residents in and around this suburb are urged to refrain from watering the garden and washing cars in order to allow the network to stabilise. If this call is heeded, water-related interruptions will be minimised.  

    The City urges residents to make the water conservation measures that were implemented during the initial restrictions part of a normal lifestyle.  

    The following hints were provided and are still applicable in terms of the partial restrictions that the City of Tshwane announced in May last year:

    • Use grey water for watering gardens and flushing toilets.
    • Report water leaks and burst pipes.
    • Install water-saving devices.
    • Where possible, install a low-flow showerhead and tap aerators.
    • Use a dual-flush toilet cistern.
    • Plant indigenous or drought-resistant shrubs in the garden.  
    • Water gardens before 06:00 or after 18:00 and only when necessary.
    • Use a broom instead of a hosepipe to clean driveways or patios.
    • Collect rainwater for reuse in the garden or for washing the car.
    • Cover the swimming pool to reduce evaporation.
    • Take a quick shower rather than a bath.
    • Close a running tap while brushing teeth or shaving.
    • Regularly check toilets and taps for leaks. 

    Residents are urged to remain aware of the scarcity of water and to make saving water part of their lifestyle by following the above-mentioned tips.

  • Update: Blockage at the Iscor Reservoir cleared

    Update: Blockage at the Iscor Reservoir cleared

    Fri, Aug 23, 2019

    The City of Tshwane's technicians have managed to successfully remove the object that blocked the reservoir outlet, which resulted in the system failing to build up pressure in the main water supply pipeline.    

    Following an extensive investigation by the City's technicians, the team discovered a 20 ℓ bucket that was stuck in the reservoir outlet. It is suspected that vagrants at the blue gum bush area adjacent to the reservoir were using this bucket, attached to a 'rope sling', to draw water from one of the reservoir's access chambers just above the outlet chamber. The culprits also cut off the spindles and steel covers for scrap metal value.  

    The reservoir is currently being filled at maximum flow rate and with the obstruction now removed, the pressure in the system is expected to stabilise, provided there are no hiccups such as leakages and/or burst pipes in the next 24 hours.  

    Residents are urged to use water sparingly and limit consumption to household use only. Furthermore, watering gardens, washing cars and filling swimming pools is discouraged at this point. 

    Residents will be kept abreast of developments, however, the City will continue to supply tankers for water provisioning in the affected areas until the situation normalises. 
     

    The City pleads with residents to be patient during this period.  

    The following areas/facilities are still affected by the interruption:   

    • Pretoria Industrial
    • West Park
    • Kwaggasrand
    • Proclamation Hill
    • SAPS Training College 

    The City wishes to apologise for the inconvenience caused as a result of this unplanned interruption.

  • Cable theft affects parts of Soshanguve

    Cable theft affects parts of Soshanguve

    Thu, Aug 22, 2019

    The City of Tshwane's team of technicians is attending to a power failure that has affected parts of Soshanguve this morning. This service interruption was caused by the theft and destruction of electricity components that supply power between Soshanguve Blocks V, W and X and Rietgat substation.  

    It is estimated that power supply will be restored at around 23:00.  

    Only Soshanguve Blocks R, S, W, P, KK, Y and TT are affected. The City apologises to the affected residents.  

    All residents affected by power failures should report them at customer care centres or at 012 358 9999. Alternately, SMS the word "power", followed by your account number, to 44676. 

    Residents are urged to treat all network points as live at all times.

  • City to conduct maintenance of reservoirs in Hammanskraal

    City to conduct maintenance of reservoirs in Hammanskraal

    Thu, Aug 22, 2019

    From 26 to 28 August 2019, the City of Tshwane's Utility Services Department will do maintenance work at the Renstown, Babelegi and Hammanskraal West Reservoirs.  

    Residents in these areas are therefore informed about an interruption of the water supply for 12 hours on each day, from 08:00 until 20:00.  

    Consumers that are serviced by these reservoirs are urged to store enough water for household use. However, the City will provide roaming tankers to supply residents with water.  

    The MMC for Utility Services, Cllr Abel Tau, reiterated that "the City remains committed to providing quality services to all, including the communities of Hammanskraal". 

    The maintenance is scheduled to take place as follows: 

    DATERESERVOIR AREAS AFFECTED
    26 August 2019Renstown ReservoirRamotse
    Kekana Gardens
    Mandela Village Ext 2 and 3
    Portion 9
    27 August 2019Babelegi Reservoir (two: new and old)Babelegi Industrial
    Ramotse
    Carousel View
    28 August 2019Hammanskraal West ReservoirHammanskraal West Ext 0, 1 and 2

     

    The City wishes to apologise for any inconvenience that may arise as a result of this essential upkeep work.

  • Update: Repairs to Iscor Reservoir supply network

    Update: Repairs to Iscor Reservoir supply network

    Wed, Aug 21, 2019

    Last night, the City's technicians successfully managed to complete the repairs to the vandalised section of the pipeline that runs along the Pretoria West Police Academy.  

    The water supply to the reservoir has been re-opened and residents will have their water supply restored gradually as the system fills up. The system is expected to start picking up from the lowest points, meaning low-lying areas such as West Park, Kwaggasrand and Proclamation Hill, with the SAPS College at the highest point being the last to receive water completely. 

    Residents are urged to take cognisance of the fact that the network has been without water. As a result, there is a build-up of air in the pipeline. The City's artisans are monitoring the network and it is hoped that the system will stabilise if there are no hiccups such as leakages and/or burst pipes in the next two to three days.  

    The importance of using water sparingly and limiting consumption to household use only is vital. Furthermore, watering gardens, washing cars and filling swimming pools is discouraged at this point. 

    The City will continue to supply tankers for water provision in the affected areas until the situation normalises.  

    The City pleads with residents to be patient during this period. 

    The following areas/facilities are still affected by the interruption:   

    • Pretoria Industrial
    • West Park
    • Kwaggasrand
    • Proclamation Hill
    • SAPS Training College 

    Residents will be kept abreast of developments. 

    The City wishes to apologise for the inconvenience caused as a result of this unplanned interruption

  • Officials conduct inspection in loco at the Rooiwal Sewer Treatment Plant and Temba Water Treatment Plant

    Officials conduct inspection in loco at the Rooiwal Sewer Treatment Plant and Temba Water Treatment Plant

    Tue, Aug 20, 2019

    ​Yesterday, the MMC for Utility Services, Cllr Abel Tau, Deputy Minister of Water and Sanitation, David Mahlobo, and MEC for Infrastructure Development and Property Management, Tasneem Motara, did a joint in loco inspection of the Temba Water Treatment Plant and the Rooiwal Sewer Treatment Plant. The walkabout provided valuable insight about the challenges and solutions regarding the provision of potable water, and the effective treatment of effluent.

    Cllr Tau reiterated that "the City remains committed to providing quality services to all, including the communities of Hammanskraal. It is imperative that a common understanding and approach be forged in engaging with the affected communities."

    The City looks forward to the community engagement session tomorrow when the City, the Department of Water and Sanitation and the Human Rights Commission will jointly provide feedback on the quality of water supplied to Hammanskraal.

    Media enquiries

    MMC for Utility Services, Cllr Abel Tau

    078 186 1312

  • Cable fault affecting parts of Soshanguve

    Cable fault affecting parts of Soshanguve

    Tue, Aug 20, 2019

    Residents in Soshanguve were plunged into darkness this morning due to multiple cable faults that occurred in the area.  

    Currently, the Rietgat and Block V and Block X substations, as well as MM 2 to MM 16 mini-substations, are without power. The technical team is busy with repairs and it is estimated that power will be restored at around 23:00 tonight. 

    Only Soshanguve Blocks R, S, W, P, KK, Y  and TT are affected. The City apologises to the affected customers.  

    All residents affected by power failures should report the power failures to customer care centres, on 012 358 9999 OR SMS the word "power" and their account number to 44676. 

    Residents are urged to treat all network points as live at all times.

  • UPDATE: EMERGENCY SHUTDOWN OF ISCOR RESERVOIR AFFECTS SECTIONS OF PRETORIA WEST

    UPDATE: EMERGENCY SHUTDOWN OF ISCOR RESERVOIR AFFECTS SECTIONS OF PRETORIA WEST

    Mon, Aug 19, 2019

    ​The City of Tshwane would like to notify the residents of Pretoria West about a delay in commencing with repair work to a broken valve on the outgoing pipeline of the Iscor Reservoir. 

    The delay is due to the slow-moving pace at which the reservoir is draining. Currently, the water level is at 50%.  

    The reservoir is still being drained and we hope that the above percentage will be less within the next 24 hours.  

    The repair work period will depend on how quickly the reservoir is emptied. 

    Roaming tankers have been arranged to supply consumers in the affected areas with water.  

    The following areas/facilities are affected by the interruption:   

    • Pretoria Industrial
    • West Park
    • Kwaggasrand
    • Proclamation Hill
    • SAPS Training College 

    Residents will be kept abreast of developments. 

    The City wishes to apologise for any inconvenience that may arise as a result of this unplanned interruption.

  • EMERGENCY SHUTDOWN OF ISCOR RESERVOIR TO AFFECT SECTIONS OF PRETORIA WEST

    EMERGENCY SHUTDOWN OF ISCOR RESERVOIR TO AFFECT SECTIONS OF PRETORIA WEST

    Mon, Aug 19, 2019

    Residents in the western parts of Pretoria are informed about an emergency shutdown of the Iscor Reservoir in order to replace a broken valve on the outgoing pipeline. 

    The stoppage has been effected in order for the City's artisans to carry out urgent repair work which warrants the reservoir to be emptied completely. The draining will unfortunately result in an interruption of the water supply to consumers supplied by this reservoir as of today until the repair work is concluded.  

    The restoration period will depend on how quickly the reservoir is emptied. 

    Roaming tankers have been arranged to supply consumers in the affected areas with water. 

    The following areas/facilities will be affected by the interruption:   

    • Pretoria Industrial
    • West Park
    • Kwaggasrand
    • Proclamation Hill
    • SAPS Training College 

    Residents will be kept abreast of the developments. 

    The City wishes to apologise for any inconvenience that may arise as a result of this unplanned interruption.

  • Urgent maintenance of water supply pipeline in Akasia and nearby areas

    Urgent maintenance of water supply pipeline in Akasia and nearby areas

    Tue, Aug 13, 2019

    ​As of 13 August 2019, the City of Tshwane's Utility Services Department will commence with urgent, prolonged maintenance and upgrading work of the water supply network in various suburbs of Region 1, north of Tshwane.  

    The upkeep that will be carried out entails a tie-in connection for Chantelle X 39 at the Akasia Reservoir. This connection will be done at the intersection of Berg Avenue and Waterboom Place. 

    Interruptions to the water supply will be avoided at all costs, however, interruptions may occur from time to time as follows:

     

    DATETIME
    Tuesday, 13 August 201908:00 to 20:00
    Tuesday, 20 August 2019 08:00 to 08:00 (the next day)
    Wednesday, 21 August 201908:00 to 08:00 (the next day)
    Tuesday, 27 August 201908:00 to 08:00 (the next day)
    Wednesday, 28 August 2019 08:00 to 08:00 (the next day)

     

    The following suburbs may be affected: 

    • Amandasig
    • Chantelle
    • Heatherview
    • Ninapark 

      Meanwhile, maintenance of the water supply network which will affect Mamelodi is also scheduled for tomorrow. Service interruptions in the area might occur for eight hours from 08:00 to 16:00.

  • Power failure affecting sections of Pretoria CBD

    Power failure affecting sections of Pretoria CBD

    Wed, Aug 7, 2019

    The City's technicians were unable to restore the power supply in the Pretoria Central Business District (CBD), which was anticipated to be back around 21:00 last night. This follows two main feeder cable faults that were reported at the Queen Street substation yesterday morning.  

    According to the Utility Services Department, there is a recurring trip each time an effort is made to switch the electricity back on. Preliminary investigations into the cause of the frequent trip revealed an underground water pipe leak onto the main cable that feeds the Queen Street substation. Currently, technicians are busy with excavations to redirect the cable. It is not yet known when the power supply will be restored.     

    The City's technicians have managed to switch power back on to some of the affected customers through a back-up supply.  

    Sections of the following streets in the CBD are still without power:  

    • Madiba Street
    • Thabo Sehume Street
    • Johannes Ramokhoase Street
    • Helen Joseph/WF Nkomo Street
    • Paul Kruger Street
    • Lilian Ngoyi Street 

    The City apologises for the inconvenience that might arise from this interruption.  

    All customers affected by power failures are urged to report the power failures in order for the City to establish the extent of the outage. Customers should report power failures at customer care centres, on 012 358 9999 OR SMS the word "power" to 44676. 

    Residents are urged to treat all network points as live at all times.

  • Tshwane responds to OUTA on the issue of the quality of water supply in Hammanskraal area

    Tshwane responds to OUTA on the issue of the quality of water supply in Hammanskraal area

    Thu, Jul 25, 2019

    ​The City of Tshwane has noted the concerns of the Organisation Undoing Tax Abuse (OUTA) regarding the quality of water supplied to the Hammanskraal area.  

    The City has since informed OUTA that Hammanskraal residents had previously complained about water quality in the Hammanskraal area to a Chapter 9 Institution, the South African Human Rights Commission (SAHRC), in July 2018. Since the complaint was lodged, there have been ongoing engagements between the City, the National Department of Water and Sanitation (DWS) as well as the SAHRC to address the concerns about the quality of water supplied to the community of Hammanskraal. 

    When the complaints were raised, the City was already in the process of upgrading the Temba Water Treatment Plant (WTP), which supplies water to the Hammanskraal area. The upgrades include the installation of advanced treatment processes such as granular activated carbon (GAC) filters as well as an ozone-dosing system suited to treating water from the raw water source for the Temba WTP. The upgraded water treatment plant is currently undergoing the final commissioning stage, with the tie-in of the original and the new stage of the plant having been concluded on 9 July 2019.  This ensures that all the water passes through the ozone treatment and GAC filters to improve the final water quality from the upgraded WTP. 

    The City also notes OUTA's conclusion, based on one water sample taken on 5 July 2019, that the water is not fit for use as potable water and domestic use. As per the SANS 241-1:2015 standard mentioned in OUTA's letter, the one sample that was used as a reference cannot be taken to represent the status of the water supplied to the Hammanskraal area. The standard further requires that in the case of non-compliance a confirmatory sample must be taken to confirm such non-compliance, which was not done in this instance as no re-sampling results were provided.  

    OUTA has been informed of their incorrect conclusion which is based on only one sample, especially when there was no resampling to confirm the non-compliance. It is worth mentioning that the source of the water sample as well as the sampling procedure is not known as it was not witnessed by the City of Tshwane Metropolitan Municipality. 

    Since this matter is already being dealt with by the (SAHRC) and the national department concerned, OUTA has been requested to allow the Chapter 9 Institution process to be concluded.  All affected stakeholders will be kept informed of any developments. 

    The City recognises the right of individuals and/or organised bodies to approach the courts of law. On the other hand, such steps should be undertaken when there are differences or a deadlock on issues raised in a round-table discussion. To this end, the doors of the City's Utility Services Department, which is responsible for the administration of water and electricity, remain open to OUTA to ventilate concerns on the quality of water supplied to the Hammanskraal area.

  • Water interruption affecting high-lying areas of Rooihuiskraal

    Water interruption affecting high-lying areas of Rooihuiskraal

    Wed, Jul 24, 2019

    The City of Tshwane's team of artisans are hard at work repairing a corroded steel bulk water pipe that led to an interruption in the water supply to the high-lying areas of the suburb Rooihuiskraal.  

    After a few days of excavation, the team has managed to expose the corroded pipe and successfully identified a leak. Unfortunately, the welding repair work is taking longer due to the bad state of the pipe. It is not yet known when the repairs will be concluded and water supply fully restored.  

    In the meantime, a water tanker has been arranged and is stationed at Maraboe Street, opposite the Sasol garage, to supply the affected residents with water. 

    The City apologises for the inconvenience caused to the affected residents.

  • Power outage in some parts of Eldoraigne

    Power outage in some parts of Eldoraigne

    Tue, Jul 23, 2019

    ​The City of Tshwane's Utility Services Department is currently attending to a power trip that led to an outage in Eldoraigne this morning.  

    Investigations into the root cause of this unanticipated misfortune revealed that one of the cables inside the Eldoraigne substation became faulty, which then resulted in a power trip. Technicians are currently onsite effecting the necessary repairs and it is estimated that power will be restored at around 20:00.  

    The City apologises for the inconvenience that might arise from this interruption.  

    All customers affected by power failures are urged to report the power failures in order for the City to establish the extent of the outage. Customers should report power failures at customer care centres, on 012 358 9999 OR SMS the word "power" to 44676. 

    Residents are urged to treat all network points as live at all times.

  • City donates teddies to Steve Biko Academic Hospital

    City donates teddies to Steve Biko Academic Hospital

    Fri, Jul 19, 2019

    Children at the Steve Biko Academic Hospital's paediatric ward were full of giggles and pretty smiles today as they received gifts from the City of Tshwane's Deputy Speaker, Cllr Zweli Khumalo, as part of the commemoration of International Mandela Day. 

    The donation, in partnership with ABC Sweets, saw 140 sick children receiving teddy bears and goodie packs. Cllr Khumalo was accompanied by the Chief Executive Officer of Steve Biko Academic Hospital, Dr Mmabatho Mathebula.  

    "As a caring City, we thought of doing something that will brighten up their day and bring a smile to their little faces. A nation is judged by its children and this initiative comes from the heart of each and every employee who contributed to this project," said Cllr Khumalo. 

    The little bears were knitted by personnel from the Office of the Speaker, and ward councillors.  

    "I want to applaud all those who dedicated their leisure time to knit and crochet 140 special bear characters, each with unique personalities that most resemble themselves to ensure that this day gets realised. This is part of the City's continued alignment with the vision and principles which Nelson Mandela lived by," concluded Cllr Khumalo.

  • City of Tshwane completes the electricity meters replacement process

    City of Tshwane completes the electricity meters replacement process

    Tue, Jul 16, 2019

    In compliance with the favourable ruling of the North Gauteng High Court dated 23 October 2018 on the matter between the City of Tshwane and PEU/TUMS, the City of Tshwane has progressed well with the replacement of the PEU/TUMS electricity meters.

     

    The project was successfully unveiled by the MMC for Utility Services, Cllr Abel Tau, on 1 March 2019. The project reached its final stage on 30 June 2019 as per the court order, and the PEU/TUMS system was deactivated effective from 1 July 2019. The City has now taken over the management of the electricity metering system previously managed by PEU/TUMS.

     

    “We have successfully managed to replace all PEU/TUMs meters with our own electricity meters. All our customers who fall within the category of small power users (SPUs) will continue on the City’s prepaid meters while the large power users (LPUs) use the post-paid meters,” said Cllr Abel Tau.

     

    The City wants to assure residents that no consumer will lose any balance or credit that was available on their account before the replacement of their PEU/TUMS meters. It should also be emphasised that the cost of replacing the meters was borne by the City, therefore consumers will not be billed for the meter replacement.

     

    “Like any other project or situation where change is effected, the City experienced various challenges with the PEU/TUMS meter replacement project, which were effectively addressed. We will continue to respond to and address complaints and/or challenges as and when they are lodged,” assured Cllr Tau.

     

    Domestic consumers (small power users) are able to purchase prepaid electricity at any of the City’s cashiers or one-stop centres. They can also utilise third party vending such as Pick n Pay, garages, Spar and banks.

     

    The process for vending through banks is as follows:

     

    ·         Log in to the bank app or internet portal

    ·         Choose the buy electricity option

    ·         Enter the amount of electricity to be purchased

    ·         Enter the electricity meter number

    ·         Enter the cell phone number where the voucher must be sent to

    ·         The 20-digit voucher will be issued and sent to the cell phone number provided

     

    All large power users (businesses, schools, etc) will receive a billing statement from the City.

     

    For enquiries, customers can contact the City’s customer contact centre on the following:

     

    ·         012 358 9999 

    ·         012 358 2111/012 427 2111 (emergency numbers)

    ·         customercare@tshwane.gov.za

    ·         www.tshwane.gov.za

     

    The City would like to thank consumers for their support and cooperation during the project implementation. Furthermore, the City would like to apologise to consumers for the inconvenience caused during the PEU/TUMS electricity meter replacement project.

     

    Media enquiries:

    MMC for Utility Services, Cllr Abel Tau

    078 186 1312

  • Power outage in some parts of Soshanguve

    Power outage in some parts of Soshanguve

    Fri, Jul 12, 2019

    ​The City of Tshwane's Utility Services Department is currently attending to a power outage that affected a large part of Soshanguve, north of the city, this morning.  

    Investigations into the cause of the outage revealed that a conductor on a 33 kV transformer in the Soshanguve IA substation burnt off. Technicians have managed to isolate the substation in order to effect the necessary repairs. It is not yet known when the power supply will be restored, but residents will be kept abreast of the possible restoration time.  

    Soshanguve Blocks BB, DD, FF, HH, JJ, GG, IA, PP1, PP2, PP3, LL and NN have been affected by the outage. 

    The City apologises for the inconvenience that might arise from this interruption.  

    All customers affected by power failures are urged to report the power failures in order for the City to establish the extent of the outage. Customers should report power failures at customer care centres, on 012 358 9999 OR SMS the word "power" to 44676. 

    Residents are urged to treat all network points as live at all times.

  • RAND WATER SUPPLY INTERRUPTION IN VARIOUS SUBURBS

    RAND WATER SUPPLY INTERRUPTION IN VARIOUS SUBURBS

    Mon, Jun 24, 2019

    RAND WATER SUPPLY INTERRUPTION IN VARIOUS SUBURBS 

    Rand Water is planning to do maintenance work on their water pipelines supplying water to the Vereeniging pump station from 24 June 2019 at 05:00, to 26 June 2019 at 12:00.  

    As a result, Rand Water's Palmiet pump station, which supplies water to the City of Tshwane, will be operating at 84% capacity. All reservoirs in the affected areas will be filled to capacity prior to the shutdown. However, due to the duration of the shutdown, some areas may experience a shortage of water or low water pressure. 

    We appeal to residents to utilise water sparingly during this time. 

    The following suburbs might experience low water pressure:

    • Ga-Rankuwa Industrial sites
    • Mabopane
    • Ga-Rankuwa
    • Akasia Park
    • Kruisfontein
    • Brakfontein
    • Pretoria West
    • Wonderboom
    • Saulsville
    • Erasmia
    • Kosmosdal
    • Rooihuiskraal
    • Thaba Tshwane
    • Blair Athol 

    The City of Tshwane sincerely apologises for the inconvenience that may be encountered because of the planned maintenance.

  • Maintenance work to affect water supply in various parts of Tshwane

    Maintenance work to affect water supply in various parts of Tshwane

    Fri, May 31, 2019

    Residents whose water supply comes from the Magaliesberg, Lotus Gardens and Saulsville Reservoirs are informed about a possible interruption of water supply today. This follows a notice by the water utility, Rand Water, of a need to do emergency repair work on a damaged bulk water pipe that feeds the abovementioned reservoirs.

     

    All reservoirs in the affected areas will be filled to capacity prior to the shutdown. However, water supply may be interrupted from 05:00 until 20:00 in the following areas:  

     

    • Rosslyn
    • Atteridgeville
    • Lotus Gardens

     

    Meanwhile, emergency maintenance work has been planned to be done at the Zithobeni Reservoir on Tuesday, June 4 2019 from 08:00 to 20:00. On this day, the City's Utility Services Department will replace two gate valves at the Zithobeni Reservoir.

     

    The following areas will be affected:

     

    • Bronkhorstspruit Town
    • Zithobeni
    • Thembisile Hani Local Municipality
    • Ekangala
    • Rethabiseng

     

    We appeal to all the residents to utilise water sparingly during this time.

     

    The City of Tshwane sincerely apologises for the inconvenience that might arise as a result of this emergency repair work.

  • Power failure in Doornpoort and surrounding areas

    Power failure in Doornpoort and surrounding areas

    Thu, May 30, 2019

    The Hartbeesfontein substation has suffered a blackout after 3 main feeder cables went faulty. Repairs are currently underway and it is estimated that power supply will be restored around 22h00.

     

    The following areas are affected:

    • Doornpoort
    • Montana
    • Hartebeesfontein

     

    The City apologises for the inconvenience that might arise from this interruption.

     

    All customers affected by power failures are urged to report in order to establish the extend of the outage. Customers should report at Customer Care Centres on 012358999 OR SMS the word "power" to 44676.

     

    Residents are urged to treat all network points as live at all times.

  • Cable theft leads to blackout in some parts of Soshanguve

    Cable theft leads to blackout in some parts of Soshanguve

    Wed, May 29, 2019

    Three substations in Soshanguve to the north of Tshwane were left without power following the theft of three main feeder cables in the early hours of this morning. Repairs are underway and it is estimated that power supply will be restored around 22:00.

     

    Only Soshanguve Block W, S,  R, X, X Buffer, KK, T, V, Tswaing, Y and P are affected.                     

     

    The City apologises for the inconvenience arising from these despicable acts of criminality.

     

    All customers affected by power failures are urged to report the failures in order for the City to establish the extent of the outage. Customers should report failures at customer care centres, on 012 358 999 or SMS the word "power" to 44676.

     

    Residents are urged to treat all network points as live at all times.

  • CITY OF TSHWANE WATER RESTRICTIONS

    CITY OF TSHWANE WATER RESTRICTIONS

    Mon, May 27, 2019

    Following a formal notification from Rand Water, the City of Tshwane pleads with Tshwane's residents and business community to be serious about conserving water.

     

    Rand Water indicated that due to low reservoir levels at Brakfontein, Klipfontein and Hartebeeshoek, they will start to implement a 25% restriction today. Rand Water's average reservoir level is at 40% and the demand on the system is high, resulting in a drop in reservoir levels. The restrictions are applicable throughout Tshwane and will ensure the control of water and water supply to all residents.

     

    The following areas will be restricted severely as from today, to avoid a total collapse of their bulk supply:

    • Ga-Rankuwa industrial sites
    • Mabopane
    • Ga-Rankuwa
    • Akasia Park
    • Kruisfontein
    • Brakfontein
    • Thaba Tshwane
    • Blair Athol
    • Pretoria West
    • Sunnyside
    • Arcadia
    • Meintjieskop
    • City centre (CBD)
    • Wonderboom
    • Saulsville
    • Erasmia

     

    The levels of the reservoirs that supply those areas are very low. If this appeal is heeded, water-related interruptions will be minimised. The water conservation measures that were implemented during the initial restrictions should become the norm.

     

    Residents are reminded of the following hints that were provided in terms of the partial restrictions that the City of Tshwane announced in May last year:

    • Use grey water for watering gardens and flushing toilets.
    • Report water leaks and pipe bursts.
    • Install water-saving devices.
    • Where possible, install a low-flow showerhead and tap aerators.
    • Use a dual-flush toilet cistern.
    • Plant indigenous or drought-resistant shrubs in the garden.  
    • Water gardens before 06:00 or after 18:00 and only when necessary.
    • Use a broom instead of a hosepipe to clean driveways or patios.
    • Collect rainwater for re-use in the garden or for washing the car.
    • Cover the swimming pool to reduce evaporation.
    • Take a shower rather than a bath.
    • Close a running tap while brushing teeth or shaving.
    • Regularly check toilets and taps for leaks.

     

    Residents, please remain vigilant to the scarcity of water and make water saving part of your lifestyle by following the above-mentioned tips.

  • Temporary closure of the Pretoria Art Museum due to inauguration proceedings

    Temporary closure of the Pretoria Art Museum due to inauguration proceedings

    Thu, May 23, 2019

    The Pretoria Art Museum will be temporarily closed on Saturday, 25 May 2019, to accommodate the planned proceedings of the presidential inauguration.  

     

    The democratically-elected President of South Africa will be inaugurated on this day at Loftus Versfeld Stadium in Pretoria.

     

    Several streets around and leading to the host venue will be closed as from tomorrow, 24 May 2019 at 15:00 until Saturday, 25 May 2019, at 22:00. Due to the close proximity of the Pretoria Art Museum to Loftus Versfeld, the museum's operations will be affected. This also includes the museum's parking area which has been reserved for inauguration guests to park and walk to Loftus Versfeld, as well as to a Speaker's Corner event in Arcadia Park.

     

    In the midst of this monumental event, the City has extended its closing date for the free entry offer to Pretoria Art Museum in commemoration of International Museum Day to Sunday, 26 May 2019. This is to ensure that our patrons do not miss out on the free entrance offer which started on 16 May 2019 and was scheduled to end on Saturday, 25 May 2019.

     

    The City apologises for the inconvenience that might arise as a result of this arrangement.  

  • Electricity supply interruption in Sinoville and nearby areas

    Electricity supply interruption in Sinoville and nearby areas

    Tue, May 21, 2019

    Sinoville and a portion of Montana suburbs are currently without electricity, due to a cable fault that occurred at the Magalieskruin substation early this morning.

     

    The City's technical team is investigating the fault point in order to do the necessary repairs. It is not yet known as to when electricity supply will be restored, but residents will be kept informed on the progress and the expected restoration time.

     

    Meanwhile, plans are currently underway to repair and replace stolen electricity components at the Noordwes substation. Regrettably, this incident has impacted the electricity supply to households in Olievenhoutbosch. It is estimated that the service will be restored around midnight.

     

    The City urges all customers affected by power failures to report it, in order to establish the extent of the outage. Customers should report power outages to Customer Care Centres by calling 012358999, OR SMS the word "power" to 44676.

     

    Residents are urged to treat all network points as live at all times.

  • TSHWANE MUSEUMS TO COMMEMORATE INTERNATIONAL MUSEUM DAY

    TSHWANE MUSEUMS TO COMMEMORATE INTERNATIONAL MUSEUM DAY

    Thu, May 16, 2019

    16 May 2019 will mark the start of the week-long International Museum Day festivities that in the City of Tshwane in partnership with various private museums. This commemoration, which includes free entry to participating museums, will end on 25 May 2019.

     

    International Museum Day has been celebrated on 18 May since 1977 to highlight the importance of the role of museums as institutions that serve society and aid in its development.

     

    The theme for this year is Museums as cultural hubs: The future of tradition.

     

    The City urges schools and members of the public to take this opportunity to visit the participating museums. Entry fees are still applicable at some museums, therefore entry fees should be confirmed before a visit.

     

    The activities will be complemented by a dialogue based on this year's theme and coordinated by the City of Tshwane. The dialogue will be held on Friday, 17 May 2019, at the Ditsong National Museum of Cultural History. Members of the Mabopane, Winterveld, Ga-Rankuwa, and Soshanguve Sports Forum will engage with leaners from a school that was invited through the Department of Basic Education. The dialogue will expose the youth of Tshwane to culture and promote cultural practises. This event targets 150 identified stakeholders and is not open to public.

     

    The following museums and institutions are participating in International Museum Week:

     

    CITY OF TSHWANE: MELROSE HOUSE MUSEUM

    Tel: 012 358 0882

    Email: melissal@tshwane.gov.za

     

    Free entry: 16 to 25 May 2019

     

    DITSONG: MUSEUMS OF SOUTH AFRICA

    Tel: 012 492 5744

    Website: www.ditsong.org.za

     

     

    VOORTREKKER MONUMENT AND NATURE RESERVE

    Tel: 012 326 6770

    Email: klientediens@vtm.org.za

    Website: www.vtm.org.za

     

    Entry fees: See website

    PRETORIA ART MUSEUM

    Tel: 012 358 6749

    Email: gerdagu@tshwane.gov.za

     

    Free entry: 16 to 25 May 2019

     

    DITSONG: KRUGER MUSEUM

    Tel: 012 492 5746

    Email: mconradie@ditsong.org.za

     

    Free entry: 16 to 25 May 2019

    SOUTH AFRICAN POLICE SERVICES MUSEUM

    Tel: 012 301 5281/5278

    Email: sapsmuseum@saps.gov.za

    Website: www.saps.gov.za

     

    Free entry

    FORT KLAPPERKOP HERITAGE SITE

    Tel: 012 346 7703/8847/2916

    Email: andres@tshwane.gov.za

     

    Free entry

     

    DITSONG: NATIONAL MUSEUM OF CULTURAL HISTORY

    Tel: 012 492 5788

    Email: annah@ditsong.org.za

     

    Free entry: 16 to 25 May 2019

    SOUTH AFRICAN POST OFFICE MUSEUM

    Tel: 012 845 2805

    Email: ruth.makwela@postoffice.co.za

    Website: www.postoffice.co.za

     

    Free entry: Monday to Friday

    SOUTH AFRICAN MINT: COIN WORLD

    (Museum tours)

    Tel: 012 677 2460/2482 Email: coinworld@samint.co.za

     

     

     

    DITSONG: NATIONAL MUSEUM OF MILITARY HISTORY

    Tel: 087 086 7019

    Email: milmus@ditsong.org.za

     

    Free entry: 16 to 25 May 2019

    UNIVERSITY OF PRETORIA MUSEUMS

    Tel: 012 420 2178

    Email: museums@up.ac.za

     

    Free entry: Monday to Friday

    FREEDOM PARK

    Tel: 012 336 4023

    Email: lesego@freedompark.co.za

    Website: www.freedompark.co.za

     

    Free entry to learners in uniform: 16 to 25 May 2019

     

    DITSONG: PIONEER MUSEUM

    Tel: 012 813 8006

    Email: pioneer@ditsong.org.za

     

    Free entry: 16 to 25 May 2019

    VETERINARY HISTORY SOCIETY OF SOUTH AFRICA

    Tel: 082 802 2526

    Email: gfbath@gmail.com

     

    Entry by appointment only

    GEOSCIENCE MUSEUM

    Tel: 012 841 1007

    Email: knzolo@geoscience.org.za

     

    Free entry: 16 to 25 May 2019

     

    DITSONG: SAMMY MARKS MUSEUM

    Tel: 012 755 9542

    Email: marks@ditsong.org.za

     

    Free entry: 16 to 25 May 2019

    DITSONG: TSWAING METEORITE CRATER

    Tel: 076 945 5911

    Email: tswaing@ditsong.org.za

     

    Free entry: 16 to 25 May 2019

    DITSONG: WILLEM PRINSLOO AGRICULTURAL MUSEUM

    Tel: 012 736 2036

    Email: prinsloo@ditsong.org.za

     

    Free entry: 16 to 25 May 2019

     

    DITSONG: NATIONAL MUSEUM OF NATURAL HISTORY

    Tel: 012 492 5708

    Email: tmabuso@ditsong.org.za

     

    Free entry: 16 to 25 May 2019

     

  • Cable theft affecting parts of Soshanguve

    Cable theft affecting parts of Soshanguve

    Mon, May 13, 2019

    The City of Tshwane's team of technicians is attending to a power failure that has affected parts of Soshanguve this morning. The power failure was caused by theft and distraction of electricity components that supply power between Soshanguve and Rietgat substations.

     

    It is estimated that power supply will be restored around 19:30.

     

    Only Soshanguve Block P, R, S, T, U, Y, X, SS1-SS5 and KK are affected. The City apologises to the affected residents.

     

    All residents affected by a power failure should report it at Customer Care Centres on 012 358 9999 OR SMS the word "power" to 44676.

     

    Residents are urged to treat all network points as live at all times.

  • Planned maintenance of water supply components in Pretoria West

    Planned maintenance of water supply components in Pretoria West

    Thu, May 9, 2019

    ​On Tuesday, 14 May 2019, the City of Tshwane's Utility Services Department will carry out maintenance work on a pipeline that services a portion of Pretoria West. On this day, the City's artisans will work on a broken water reticulation isolating valve that needs to be replaced.

     

    This essential work will unfortunately affect the water supply to residents and businesses in the area for about nine hours, from 07:00 until 16:00. Only properties located to the south of Charlotte Maxeke Street and west of the railway line will be affected.

     

    The City of Tshwane sincerely apologises for the inconvenience that may be encountered as a result of this planned maintenance. Residents are advised to make provision for emergency water that can be used during the water interruption.

     

    We appeal to all the affected residents to use water sparingly during this time.

  • Power failure in Montana and Soshanguve

    Power failure in Montana and Soshanguve

    Mon, May 6, 2019

    Residents of Montana Park are without electricity following the theft of three main feeder cables that supply the suburb. The City's technical team has already started replacing the stolen cables. Electricity supply to the area is expected be restored at 19:00.

     

    Meanwhile, plans are underway to replace the stolen electricity components between Rietgat and Soshanguve substations. The theft and distraction of these components have resulted in an interruption of electricity supply to Soshanguve Block P, R, S, T, U, Y, X, SS1-SS5 and KK. It is not yet known when the affected areas will have their supply back, but residents will be kept abreast of the restoration time.

     

    All residents affected by power failures should report their power failure at customer care centres on 012 358 9999, or SMS the word "power" to 44676.

     

    Residents are urged to treat all network points as live at all times.

  • UNPLANNED WATER INTERRUPTION AFFECTING CONSTANTIA PARK

    UNPLANNED WATER INTERRUPTION AFFECTING CONSTANTIA PARK

    Thu, Apr 18, 2019

    Water supply to Constantia Park in Region 6 has been interrupted after damage to a main water supply pipe that was affected by a contractor that was installing storm water pipes in the area. A team of plumbers is currently on-site making the necessary repairs.

     

    It is anticipated that the repairs will be finished and the water supply restored by this evening.  

     

    The following areas are affected:

     

    • Waterkloof Ridge
    • Waterkloof Heights
    • Waterkloof Park
    • Newlands
    • Waterkloof Glen
    • Constantia Park
    • Moreleta Park
    • Erasmuskloof
    • Department of Defence

     

    The City of Tshwane sincerely apologises for the inconvenience caused as a result of this unplanned interruption. Once water supply is restored, residents are urged to use water sparingly to allow the reservoir to retain its full capacity.

  • Emergency shutdown of power supply to Lotus Gardens

    Emergency shutdown of power supply to Lotus Gardens

    Thu, Apr 11, 2019

    The residents of Lotus Gardens Phase 1, 2, 3, 4 and 5 are informed about an emergency shutdown of electricity supply tomorrow, 11 April 2019 from 07:00 to 18:00. The shutdown is necessitated by the need to carry out urgent maintenance/repair work on electricity components – main feeder cable and a damaged pole – that supply the above-mentioned areas.

     

    The City wishes to apologise to residents for the inconvenience that may be caused by this necessary maintenance work.

     

    All electricity network points should to be treated as live at all times.

     

    Residents are encouraged to report power failures at all times in order to establish whether the power in the areas that were affected by power failures is restored when the power is switched back on. Power failures must be reported at 012 358 9999 (all hours).

  • MAMELODI TAXI PROTEST RESULTS IN SERVICE DELAYS FOR A RE YENG COMMUTERS

    MAMELODI TAXI PROTEST RESULTS IN SERVICE DELAYS FOR A RE YENG COMMUTERS

    Wed, Apr 10, 2019

    Earlier today, Tshwane passengers using A Re Yeng buses to commute from Mamelodi to various other parts of Tshwane were inconvenienced by an ongoing taxi protest in Mamelodi to the east of Pretoria.

     

    As a result of this taxi furore, the buses operating in Mamelodi had to be withdrawn from service until calm was restored in the area.

     

    “This situation barred us from rendering reliant and effective public transportation through our bus system. The demonstration inconvenienced our loyal commuters, who bought their Connector cards for travelling and are solely dependent on A Re Yeng,” said the concerned MMC for Roads and Transport, Cllr Sheila Lynn Senkubuge.

     

    The City had to hold back the bus operations in order to protect the drivers and commuters against possible threats of violence as well as to ensure the safeguarding of the buses.

     

    “We wish to apologise profusely to some of our bus commuters who experienced delays in the morning. We have since managed to get the service up and running. Furthermore, in the interest of efficient public transport, we are engaging the taxi industry to assist in resolving their challenges without inhibiting bus operations,” added Cllr Senkubuge.

     

    The operational members of both the SA Police Service and Tshwane Metropolitan Police Department are keeping Mamelodi routes under their watch.

     

    Media enquiries:

    Cllr Sheila Lynn Senkubuge

     

    MMC for Roads and Transport

     

    073 433 8562

  • Cable fault affecting Rethabiseng

    Cable fault affecting Rethabiseng

    Tue, Apr 9, 2019

    The City's technical team is investigating a cable fault that has caused a power outage at Rethabiseng in Bronkhorstspruit. It is not yet known when the repairs will be completed.

     

    Our residents will be kept abreast of progress and the restoration period. The City wishes to apologise profusely to the affected residents.

     

    Consumers are advised to treat all electrical points as live.

     

    Affected customers are urged to report power failures by SMS. SMS the word "power" followed by your account number to 44676.

  • Pipeline maintenance likely to impact on normal water supply in parts of Centurion

    Pipeline maintenance likely to impact on normal water supply in parts of Centurion

    Tue, Apr 2, 2019

    Today, the City's Water and Sanitation Unit will carry out pressing maintenance on a leaking 350 mm steel water pipeline along Panorama Road in Rooihuiskraal, Centurion.

     

    The City of Tshwane's team of plumbers is already busy with repairs, fittings and related work to ensure sufficient water supply to the area. The team will strive to lessen the chance of a water interruption, but residents are cautioned that they might experience low water pressure in their taps.

     

    The following areas might be affected by the maintenance: 

     

    • Amberfield
    • Rooihuiskraal

     

    Normal water supply is anticipated to be restored by 19:00.

  • Update: Power failure affecting Waterkloof Ridge and nearby suburbs

    Update: Power failure affecting Waterkloof Ridge and nearby suburbs

    Mon, Apr 1, 2019

    At around 03:00 on Sunday, 31 March 2019, three cables that transmit electricity to Waterkloof Ridge and nearby suburbs were damaged, leaving residents in the area without power. City of Tshwane technicians were dispatched and are still onsite making every effort to effect repairs.

     

    Furthermore, bringing back power supply to the area has been stalled by the fact that the City's workmen had to break a slab and dig the ground in order to access some of the damaged cables. Last night, the first cable was energised but it got burnt.

     

    The following areas remain affected: 

                                    

    • Waterkloof Ridge
    • Erasmuskloof
    • Monument Park

     

    It is estimated that power supply to these suburbs will be restored around this evening.   

     

    Consumers are advised to treat all electrical points as live.

     

    Affected customers are urged to report power failures by SMS. SMS the word power followed by your account number to 44676.

  • Power outage affecting parts of Soshanguve

    Power outage affecting parts of Soshanguve

    Fri, Mar 29, 2019

    Some parts of Soshanguve to the north of Tshwane are currently without power supply due to theft of four cables between Block W and Soshanguve substations. This despicable and selfish act has left Soshanguve Block KK, X, SS, T, W, P, MM and R without power supply.

     

    Plans for repairs are underway and residents will be kept abreast of the restoration period.  

     

    Consumers are advised to treat all electrical points as live.

     

    Affected customers are urged to report power failures by SMS. SMS the word power followed by your account number to 44676.

  • Cable theft affecting Soshanguve Block CC substation

    Cable theft affecting Soshanguve Block CC substation

    Wed, Mar 20, 2019

    Today, 20 March 2019, Block CC substation in Soshanguve suffered a blackout when cables got stolen in the early hours of the morning. Plans to replace the cables are underway.

     

    It is estimated that power supply will be restored by 22:00.

     

    Customers must report outages using SMS line 44676 and the customer care contact centre. All calls should be recorded on Powermap.

     

    Consumers are advised to treat all electrical points as live.

  • Stage 4 load-shedding underway in Tshwane

    Stage 4 load-shedding underway in Tshwane

    Wed, Mar 20, 2019

    Following a directive from the power utility Eskom, the City of Tshwane has started with Stage 4 load-shedding. The City apologises for the inconvenience that might arise and urges residents to gear up for the ongoing interruption of power supply. 

    Time

    Groups

    09:00 to 11:30

    Group 13, 1, 5 and 9

    11:00 to 13:30

    Group 14, 2, 6 and 10

    13:00 to 15:30

    Group 15, 3, 7 and 11

    15:00 to 17:30

    Group 16, 4, 8 and 12

    17:00 to 19:30

    Group 1, 5, 9 and 13

    19:00 to  21:30

    Group 2, 6, 10 and 14

    21:00 to 23:00

    Group 3, 7, 11 and 15

     

     

    Our customers can view these schedules on our website  www.tshwane.gov.za and customers who are directly supplied by Eskom can visit the power utility’s website  http://loadshedding.eskom.co.za.

     

    All  electrical points should be treated as live at all times.


  • Stage 4 load-shedding underway in Tshwane

    Stage 4 load-shedding underway in Tshwane

    Tue, Mar 19, 2019

    Stage 4 load-shedding underway in Tshwane

    Following a directive from Eskom, the power utility, the City of Tshwane has started with Stage 4 load-shedding, which is currently underway. The City apologises for the inconvenience that might arise and urges residents to gear up for the ongoing interruption of the power supply. 

    Time Groups
    09:00 to 11:30Groups 1, 5, 9 and 13
    11:00 to 13:30Groups 2, 6, 10 and 14
    13:00 to 15:30Groups 3, 7, 11 and 15
    15:00 to 17:30Groups 4, 8, 12 and 16
    17:00 to 19:30Groups 1, 5, 9 and 13
    19:00 to 21:30Groups 2, 6, 10 and 14
    21:00 to 23:00Groups 3, 7, 11 and 15

     

    Our customers can view these schedules on our website: www.tshwane.gov.za and customers who are directly supplied by Eskom can visit the power utility's website: http://loadshedding.eskom.co.za

    All electrical points should be treated as live at all times.

    Issued by Communication, Marketing and Events.

  • Cable theft affecting Soshanguve and Rietgat substations

    Cable theft affecting Soshanguve and Rietgat substations

    Mon, Mar 18, 2019

    Cable theft affecting Soshanguve and Rietgat substations

    The residents of Soshanguve, north of the city, were plunged into darkness this morning after four cables were stolen between the Rietgat and Soshanguve substations. The theft has impacted the power supply to Soshanguve Block R, S, W, P, KK, Y and TT.

    Plans to replace the stolen cables are currently underway and it is anticipated that the power supply will be restored by 23:00.

    Consumers are advised to treat all electrical points as live.

    Affected customers are urged to report power failures by SMS. SMS the word power followed by your account number to 44676.

     

    Issued by Communication, Marketing and Events.

  • CITY OF TSHWANE STARTS DISCONNECTION AND REPLACEMENT OF PEU SMART METERS

    CITY OF TSHWANE STARTS DISCONNECTION AND REPLACEMENT OF PEU SMART METERS

    Fri, Mar 1, 2019

    Today, 1 March 2019, the City of Tshwane started to disconnect and remove the Peu smart meters and to replace them with its own meters.

    This follows last year's Gauteng High Court ruling which set aside the roll-out of smart meters which was administered by Peu Capital Partners' subsidiary TUMS. The court found the contract between the City of Tshwane and Peu Capital Partners and its subsidiary TUMS to be unlawful. About 13 000 smart meters for domestic, commercial and industrial users had been installed by the time the roll-out was discontinued.

    Cllr Abel Tau, the member of the Mayoral Committee (MMC) for Utility Services, said: "We are taking over the administration of the 13 000 meters that were managed by TUMS. The process started today, the 1st of March 2019, with the disconnection and removal of the Peu smart meters to replace them with our own meters. The City has appointed a task team, constituted by employees from our departments of Utility Services, Finance, technicians from ICT and a team from the service providers, to oversee the project of disconnecting and removal of TUMS meters. In the next four months, this team will be replacing and reconnecting the City's meters, collecting consumer data and transaction history of all the removed meters and further implementing the alternative metering system."

    The City has allocated about R85 million under its capex budget for the smooth and successful takeover of the smart meters.

    Cllr Tau also said that the City is working with service providers as it endeavours to ensure that there are minimal interruptions to services as a result of the disconnection and removal of the Peu meters. The City hopes to complete the process within the planned four-month period.

    Media enquiries

    Cllr Abel Tau: MMC for Utility Services

    078 186 1312

    Issued by Communication, Marketing and Events.

  • Power outage affecting Soshanguve and Rosslyn

    Power outage affecting Soshanguve and Rosslyn

    Mon, Feb 18, 2019

    Various parts of Soshanguve, north of Tshwane, are experiencing blackouts following acts of theft and vandalism of electrical components today. Repairs to the damaged components are currently underway.

     

    The following areas are affected:

     

    • Soshanguve Blocks P, R, S, T, U, V, X, Y, SS1-SS5, KK and TT
    • Part of Rosslyn

       

    It is estimated that repairs would be concluded and power supply restored in all the affected areas by midnight.

     

    Residents are once again urged to report suspicious/destructive activities around the City's infrastructure to the Tshwane Metro Police Department on 012 358 7095/6. This despicable and selfish act does not only cause power supply interruptions but also poses a danger to community members because of the live wires that are left hanging.

     

    The City apologises for the inconvenience that is caused by this outage.

     

    Consumers are advised to treat all electrical points as live.

     

    Affected customers are urged to report power failures by SMS. SMS the word "power" followed by your account number to 082 612 0333. Alternatively, report a power failure by calling 012 358 9999, choosing the electricity option.

  • Planned maintenance of water supply network in Clubview, Centurion

    Planned maintenance of water supply network in Clubview, Centurion

    Mon, Feb 18, 2019

    On Thursday, 21 February 2019 the City of Tshwane Utility Services Department will carry out planned maintenance of the water supply network in Clubview Extension 119, Centurion, at the intersection of End Avenue and Jim van der Merwe Street.

     

    This essential work may result in an interruption of the water supply from 08:00 to 17:00 in the following areas:

     

    • Lyttelton
    • Clubview Extension 12, 40, 56 and 99
    • Cardinal

     

    The following businesses, schools and hospitals will be affected:

     

    • Paintball Village
    • Golden Pipit Country Conference Centre
    • Leriba Hotel
    • La Dume Guesthouse
    • Veritas Akademie
    • Cruise Alternatives

       

    Upon completion, the re-routing is expected to –

    • lessen unplanned maintenance;
    • limit possible pipe bursts;
    • Improve water supply in the area;
    • Reduce constant major repairs that result in water interruption;
    • Reduce the number of areas that will be affected by interruption of the water supply when a major pipe burst occurs.

     

    The City of Tshwane apologises for any inconvenience that might arise as a result of this maintenance operation.

  • Stage 2 load-shedding affecting groups 3 to 13

    Stage 2 load-shedding affecting groups 3 to 13

    Fri, Feb 15, 2019

    The power utility Eskom has informed the City that today, 14 February 2019, rotational load-shedding stage 2 is being implemented from 08:00. The City apologises for the inconvenience that might arise and urges residents to gear up for the ongoing interruption of power supply. 

     

    Residents that fall within the following groups will be affected:

     

    Time Groups
    08:00 to 09:30       3 and 7                                      
    09:00 to 11:304 and 8
    11:00 to 13:305 and 9
    13:00 to 15:30   6 and 10
    15:00 to 17:307 and 11
    17:00 to 19:308 and 12
    19:00 to 21:309 and 13                                 


    Our customers can view these schedules on our website: www.tshwane.gov.za and customers who are directly supplied by Eskom can visit the power utility's website: http://loadshedding.eskom.co.za

     

    The City of Tshwane apologises for the inconvenience that might be caused by this interruption.

     

    All electrical points should be treated as live at all times.

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