Sign In
Welcome to City of Tshwane

012 358 9999 customercare@tshwane.gov.za

Media Releases
  • CITY OF TSHWANE WATER RESTRICTIONS

    CITY OF TSHWANE WATER RESTRICTIONS

    Mon, Nov 5, 2018

    ​Following a formal notification from the water utility, Rand Water, the City of Tshwane pleads with Tshwane's residents and business community to be serious about conserving water.

     

    Rand Water indicated that due to high temperatures, water consumption has increased drastically over the past couple of weeks, resulting in their reservoir reaching critical levels. Currently, some of their supply reservoirs are already as low as 29%. Rand Water has no choice but to severely restrict all Tshwane meters, and requests consumers to use water sparingly.

     

    The restrictions are applicable throughout Tshwane and will ensure the control of water and water supply to all residents.

     

    We urge the City's consumers to utilise water in a far more effective and efficient way.

     

    The following areas will be restricted severely as from today, to avoid a total collapse of their bulk supply:

    • Ga-Rankuwa Industrial sites
    • Mabopane
    • Ga-Rankuwa
    • Akasia Park
    • Kruisfontein
    • Brakfontein
    • Thaba Tshwane
    • Blair Athol
    • Pretoria West
    • Sunnyside
    • Arcadia
    • Meintjieskop
    • City centre (CBD)
    • Wonderboom
    • Saulsville
    • Erasmia

     

    The levels of the reservoirs that supply those areas are very low. If this appeal is heeded, water-related interruptions will be minimised. The water conservation measures that were implemented during the initial restrictions should become the norm.

     

    Residents are reminded of the following hints that were provided in terms of the partial restrictions that the City of Tshwane announced in May last year:

    • Use grey water for watering gardens and flushing toilets.
    • Report water leaks and pipe bursts.
    • Install water-saving devices.
    • Where possible, install a low-flow showerhead and tap aerators.
    • Use a dual-flush toilet cistern.
    • Plant indigenous or drought-resistant shrubs in the garden.  
    • Water gardens before 06:00 or after 18:00 and only when necessary.
    • Use a broom instead of a hosepipe to clean driveways or patios.
    • Collect rainwater for re-use in the garden or for washing the car.
    • Cover the swimming pool to reduce evaporation.
    • Take a shower rather than a bath.
    • Close a running tap while brushing teeth or shaving.
    • Regularly check toilets and taps for leaks.

     

    Residents, please remain vigilant to wastage of this scarce resource and make saving water part of your lifestyle by following the above-mentioned tips.

  • Executive Mayor commends community cooperation in the fight against crime

    Executive Mayor commends community cooperation in the fight against crime

    Mon, Oct 8, 2018

    ​The Executive Mayor of Tshwane, Cllr Solly Msimanga, has commended members of the public for a tip-off they gave him about a planned robbery that led to the killing of a suspect and the arrest of two others by the Drug Unit of the Tshwane Metro Police Department (TMPD) in Mamelodi early this morning.

     

    A concerned member of the public, obviously fed up with the rising level of crime, anonymously contacted Msimanga and informed him about a planned robbery at a filling station near the Denlyn Shopping Centre in Mamelodi West.

     

    The Executive Mayor alerted the leadership of the TMPD who staked out the area. When the suspects saw the police, they opened fire, but the two brave Drug Unit members retaliated and managed to fatally wound one suspect and arrested two others. A total of 93 spent cartridges were recovered at the crime scene.

     

    "We are a caring government that listens to the cries and complaints of our crime-ridden communities. Fighting crime is not the responsibility of government alone; communities need to work with us in order to rid the country of the crime scourge. The foiling of this robbery through information received from the community is a demonstration that working jointly with our communities can yield better results. Some community members often complain about reporting crime and nothing happens, but when I received this tip-off, I swiftly acted on it and ensured that action was taken," Msimanga said.

     

    Msimanga encouraged members of the public to emulate the concerned resident whose information led to the foiling of the armed robbery by reporting crime and service delivery challenges.

     

    "This is a demonstration that when our communities talk, we listen. I would like to encourage our communities not to grow tired of complaining because we are a caring government that listens. I also wish to salute the bravery of our cops who risked their lives by confronting an armed gang and came out tops," Msimanga added.

     

    The public is encouraged to report crime anonymously to the TMPD call centre on 012 358 7095/6, or on 082 891 8625.

  • Power outage affecting Waltloo substation

    Power outage affecting Waltloo substation

    Fri, Oct 5, 2018

    The City of Tshwane's technicians are attending to a power outage affecting Waltloo substation. The power failure is due to the theft of cables.

     

    The theft left the following areas without power:

     

    • Nellmapius
    • Savanna Estate
    • N4 Gateway

       

     The estimated time when the electricity supply will be restored, will be communicated in due course.

     

    Consumers are advised to treat all electrical points as live.

     

    Affected customers are urged to report power failures by SMS. Simply SMS the word "power" followed by your account number to 082 612 0333 or 44676. Alternatively, report a power failure to 012 358 9999, choosing the electricity option, or to 080 1111 556.

  • JOB VACANCY SCAM

    JOB VACANCY SCAM

    Thu, Oct 4, 2018

    The City of Tshwane is dismayed after discovering a notice circulating through a short messaging platform about a bogus vacancy for an office administration assistant in the metropolitan municipality advertised on Gumtree.

     

    Once the applicants submit their applications on Gumtree, they will receive a message inviting targeted individuals to an assessment test purportedly to be held at Tshwane House, the municipal headquarters. The scammer requests the victims to pay R1 500,00 to prepare a pass-out letter that will enable them to secure a job without going through an interview. The money should be paid in at a money market outlet or ABSA.

     

    The notice (message) is devoid of any truth, as the City only advertises vacant posts in newspapers and the Job Forum page which is on our website: www.tshwane.gov.za.

     

    We urge the public to ignore the message, as it is a scam. The City is appalled at the scammers who prey on the emotions of unsuspecting job seekers by manufacturing information about the existence of job vacancies. We suspect that the aim of the scammers was to con vulnerable community members who are desperate for jobs.

     

    We wish to warn those who are peddling such false information that they will be arrested, charged and prosecuted, as their actions border on criminality. Further, we request the public to contact the Tshwane Metropolitan Police Department on tel 082 891 8625 whenever they come across such "job adverts" that are issued outside the norms and procedures of the City's processes.

    Below is the false advert being circulated and which must be ignored:

    Invitation for assessment

     

    Dear applicant, Your Application For City of Tshwane Municipality Has Been Shortlisted And You Are Hereby Invited For Assessment Test

    Details

    Venue : City Of Tshwane Metropolitan Municipality, Tshwane House, 320 Madiba Street, Pretoria

    Time: 10:30 AM

    Date: 27 September 2018

     

    NB: Please contact the HR Co-ordinator Mr Michael Monyuku @ 0646660270 to confirm your attendance, not later today.

     

    Kind Regards City Of  Tshwane Metropolitan Municipality (TSH)

     

     

     

    The public is cautioned not to fall for the scam, as there is no such a post. In addition, we urge the public to be always vigilant of fraudulent activities and not to pay anyone for a job application.

  • WATER RESTRICTIONS UNDERWAY IN TSHWANE

    WATER RESTRICTIONS UNDERWAY IN TSHWANE

    Mon, Sep 17, 2018

    Rand Water, the water utility providing water to most Gauteng municipalities, has started to restrict all Tshwane meters to 20% in order to manage reservoir levels.

     

    Last week, the City of Tshwane signalled to residents the importance of saving water. Residents are again reminded not to falter but to continue to heed the call to conserve water and make water conservation a norm.  

     

    Though these restrictions are applicable throughout Tshwane, an earnest request is made to residents in the Soshanguve, Mabopane, Ga-Rankuwa and Winterveld areas in Region 1 to use water sparingly to avoid interruptions.

     

    Residents are reminded of the following hints:

     

    • Use grey water for watering gardens and flushing toilets
    • Report water leaks and burst pipes
    • Install water-saving devices
    • Where possible, install a low-flow showerhead and tap aerators
    • Use a dual-flush toilet cistern
    • Plant indigenous or drought-resistant shrubs in the garden
    • Water gardens before 06:00 or after 18:00 and only when necessary
    • Use a broom instead of a hosepipe when cleaning driveways or patios
    • Collect rainwater for re-use in the garden or for washing the car
    • Cover the swimming pool to reduce evaporation
    • Take a shower rather than a bath
    • Close a running tap while brushing teeth or shaving
    • Regularly check toilets and taps for leaks

     

    Residents should continue conserving this scarce resource and make the above-mentioned hints part of a lifestyle.

  • City to commemorate Arbor Month

    City to commemorate Arbor Month

    Thu, Sep 13, 2018

    The MMC for Agriculture and Environmental Management, Cllr Mike Mkhari, will tomorrow, 14 September 2018, launch the Green Campus Initiative at the Tshwane South College's Odi Campus in Mabopane. The initiative entails creating and implementing a recycling system on the campus that will promote a sustainable and environment-friendly institution.

    The launch is part of the City of Tshwane's commemoration of National Arbor Month. This year's Arbor Month is celebrated under the theme "Forests and sustainable cities" and aims to promote investment in green spaces in order to help transform cities into more sustainable, resilient, healthy, equitable and pleasant places to live in.

    As part of the day's activities, the MMC will also plant five indigenous trees (including the Tree of the Year (yellowwood), common karee species and river bush willow) at the college.

    Details of the event are as follows:

    Date:              14 September 2018

    Time:             09:00

    Venue:           Odi Campus, Tshwane South College, Mabopane

  • TECHNICIANS HARD AT WORK TO RESTORE POWER IN MONTANA

    TECHNICIANS HARD AT WORK TO RESTORE POWER IN MONTANA

    Thu, Sep 13, 2018

    The City of Tshwane's team of technicians is still hard at work to replace cables that were stolen earlier today between the Pumulani and Montana Park substations.

     

    The theft of three feeder cables has caused great inconvenience, leaving residents of Montana Park without electricity. Plans to replace the stolen cables are already underway and if all goes well, power supply should be restored by 22:00 tonight.

     

    The City urges residents in the above-mentioned areas to remain patient while the technicians are busy with the repairs.

     

    All network points should be treated as live at all times.

    Affected customers are urged to report power failures by SMS. SMS the word power followed by your account number to 44676. Or report a power failure to 012 358 9999, choosing the electricity option.

  • EMERGENCY PIPELINE SWITCH TO BENEFIT CONSUMERS IN MNANDI

    EMERGENCY PIPELINE SWITCH TO BENEFIT CONSUMERS IN MNANDI

    Thu, Sep 13, 2018

    Today, 13 September 2018, the City of Tshwane's Water and Sanitation Department began an urgent water pipeline switchover that will benefit consumers in Mnandi in Centurion.

     

    The operation was prompted by the realisation that some high-lying areas in Region 4, Mnandi AH in particular, did not have sufficient water pressure. The conversion of the water pipelines currently underway has led to an interruption of water supply. However, water supply should be restored before sunset today.

     

    The City apologises for any inconvenience that may arise from this water supply improvement operation.

  • Area outage affecting Moreleta Park

    Area outage affecting Moreleta Park

    Thu, Sep 6, 2018

    The City of Tshwane’s team of technicians is attending to an area outage in Moreleta Park, as well as some sections of Mooikloof, that was caused by the theft of main feeder cables near Garstfontein Road. It is estimated that power will be restored by 22:00 tonight.

     

    The City urges the residents in the above-mentioned areas to remain patient while technicians are busy with the repairs.

     

    All network points are to be treated as live at all times.

     

    Affected customers are urged to report power failures by SMS. SMS the word power followed by your account number to 44676. Or report a power failure to 012 358 9999, choosing the electricity option.


  • Msimanga and DA-led coalition will continue to deliver to the people of Tshwane

    Msimanga and DA-led coalition will continue to deliver to the people of Tshwane

    Fri, Aug 31, 2018

    The will of the people of Tshwane prevailed with today’s unsuccessful attempt by the ANC to unseat the legitimate DA-led multiparty coalition government.



    I remain undeterred in the face of these motions of no confidence in which the ANC attempts to depose the City’s government only to re-establish their networks of patronage, corruption and plundering the City’s coffers.


    We will not be deterred by these antics and will move forward by delivering services and building in this City.



    Since the DA-led multiparty multi-party government took over, we have worked tirelessly over the last two years get the City of Tshwane back on track. To stabilize the finances of a City that had been treated like a personal piggy bank for the ANC.



    In our first year in office we managed to double the City’s cash position, bring it back from the jaws of bankruptcy, moving from an inherited R2 billion deficit to an R704 operating surplus. In that first year, we also reduced unauthorized expenditure by over a billion rand and irregular expenditure by R100 million.


    Additionally:

    • We took a string of unlawful contracts and procurement irregularities on review which are valued in the billions;
    • We cut the 900 political appointees in the former administration;

    We have turned the tide on poor service delivery – and in this new financial year we have been able to fund a capital budget which allocates the following to improved service delivery:

    • R475 million on water and sanitation – leading to water connections to 12 600 households and Sewer connections to 3 943 households
    • R982 million on electricity – leading to electricity connections to 6 800 households
    • R994 million on roads and storm water leading to 50 km of new storm water networks and 56 km of new tarred roads, and
    • R901 million for numerous housing projects.
      We sold the lavish mayoral mansion of the previous ANC government for R5 million to build houses for poor residents, and we have awarded 1 800 bursaries to young people worth more than R34 million.


    We are aware that there are unconfirmed reports of looming protest action. We encourage the people of Tshwane to not allow themselves to be used as political pawns to service a narrow political agenda.



    We will continue to fight against corruption.
    We will continue to speed up the delivery of basic services, and we will, above all, put the VIPs of Tshwane – the residents of Tshwane – first.



    We will not be distracted by the political posturing and grandstanding of the ANC. We are forging ahead with our commitment to stabilize, revitalize and deliver to the people of Tshwane.



    Let’s get back to work​

  • CITY OF TSHWANE TO UNVEIL A COMPLETED WATER NETWORK REPLACEMENT PROJECT IN MORELETA PARK

    CITY OF TSHWANE TO UNVEIL A COMPLETED WATER NETWORK REPLACEMENT PROJECT IN MORELETA PARK

    Tue, Aug 28, 2018

    ​The City of Tshwane's Member of the Mayoral Committee responsible for Utility Services, Cllr Darryl Moss, will unveil a 2 058 m water pipeline replacement project that has been successfully completed from Jacques Street to Delmas Road along De Villebois Maruil Drive in Moreleta Park, east of Pretoria, tomorrow, 28 August 2018. 

     

    Since January 2016 there has been a number of pipe bursts on this pipeline, which supplies water to high-lying areas. This resulted in consumers being without water for several days. The existing 400 mm pipe could not withstand the high pressure and therefore had to be replaced with a 450 mm Class 16 pipe.

     

    "Among the benefits of this replacement project is that the new water pipelines are up to the required standard. The current programme of replacing the worn-out water networks with new pipes will minimise water supply interruptions and ensure that asbestos cement pipes are gradually substituted," said Cllr Moss.

     

    The details of the unveiling event are as follows:

     

    Time:              09:00

    Date:               28 August 2018

    Venue:           Cnr Hesketh Drive and De Villebois Maruil Drive in Moreleta Park

               

    The contract value was estimated at R12 915 991,04 (excluding VAT), and the project was completed on 7 August 2018 within the projected time and scope of the budget.  

     

    Photo opportunities and interviews will be granted to the media.

  • Tshwane Emergency Services is monitoring a fire from burning tyres in Sunderland Ridge

    Tshwane Emergency Services is monitoring a fire from burning tyres in Sunderland Ridge

    Mon, Aug 27, 2018

    ​The Tshwane Emergency Services is monitoring a fire from burning stack of tyres that broke out last night in the Sunderland Ridge area.

     

    The City's Emergency Services personnel from two fire stations responded to the incident after it was reported that a stack of thousands of tyres which were stored in an open field is on fire.

     

    The team has been on site since last night to ensure that the fire does not spread to other stacks of tyres that are about 20 meters from the fire. These tyres are stored in an open field to be used as a rifle shooting range.

     

    The City's Environment and Agriculture Management will investigate the legality of storing these tyres on the site.

     

    The Emergency Services' team will remain on site until the fire, which is likely to burn for a number of days, is completely out while the Environment and Agriculture Management team will also monitor the impact of air pollution at the Pretoria West air quality monitoring station.

  • MEDIA STATEMENT BY THE OFFICE OF THE CITY MANAGER REGARDING ALLEGATIONS OF IRREGULAR APPOITNMENTS OF OFFICIALS IN THE OFFICE OF THE EXECUIVE MAYOR AND OFFICE OF THE SPEAKER

    MEDIA STATEMENT BY THE OFFICE OF THE CITY MANAGER REGARDING ALLEGATIONS OF IRREGULAR APPOITNMENTS OF OFFICIALS IN THE OFFICE OF THE EXECUIVE MAYOR AND OFFICE OF THE SPEAKER

    Fri, Aug 24, 2018

    On 21 May 2018 I received a letter from the Public Protector instructing me to institute an internal investigation into the complaints lodged by the ANC Caucus in relation to allegations of irregular appointments of officials in the Office of the Executive Mayor and Speaker.

    Subsequently to the Public Protector's letter the Executive Mayor also instructed me to urgently conduct the said investigation which I duly instructed the Chief Audit Executive of the Group Audit and Risk to undertake this exercise. 

    On 28 June 2018, as part of Phase 1 of this investigation, I publicly released the findings and recommendations into the former Chief of Staff in the Office of the Executive Mayor, Ms Marietha Aucamp, following reports that she may have misrepresented her qualifications at the time of her employment.  

    Today, 24 August 2018, I am releasing Phase Two of the findings and recommendations pertaining to the appointments of the following officials: 

    • Mr Tiyiselani Joseph Babane, Group Head:  Office of the Speaker;
    • Mr Samkelo Mgobozi, Executive Head:  Mayoral Public Affairs and Spokesperson;
    • Mr Stefan Adriaan de Villiers, Executive Head:  Private Office of the Executive Mayor; and
    • Mr Matthew Gerstner, Acting Mayoral Spokesperson

     

    Please note that the aforementioned appointments were made before I joined the CoT on the 1 March 2017.

    1. FINDINGS - Mr Tiyiselani Joseph Babane, Group Head:  Office of the Speaker

     

    1. The following findings have been made by the Group Audit Executive pertaining to Mr Tiyiselani Joseph Babane, Group Head:  Office of the Speaker; temporary appointment:

       
      1. On 30 August 2016, Mr Gerald Shingange in his capacity as Executive Director:  Corporate and Share Services, drafted a report of Mr Babane to be employed on a contract basis;

         
      2. The comments on the said report from Group Legal Services Department did not support contract appointment of Mr Babane, citing that legal framework does not cover and provide for temporary appointment especially for top management appointments;
      3. The CoT staffing policy dictates potential incumbents are recruited through advertising of positions in order to comply with the principles of fairness and representability;
      4. Group Legal Services recommended that a normal recruitment process be followed;
      5. Therefore, the findings are, Mr Babane's temporary appointment was irregular and not in line with the CoT staffing policy.

         
    2. The following findings have been made by the Group Audit Executive pertaining to Mr Tiyiselani Joseph Babane, Group Head:  Office of the Speaker; on a fixed term contract of Five (5) years:

       
      1. In line with the CoT staffing policy, the position of the Group Head:  Office of the Speaker was advertised both internally and externally on job forum 8/2016 on 02 October 2016.  The closing date was 14 October 2016;
      2. The shortlisting matrix which forms part of the recruitment file for Mr Babane's appointment could not be located;
      3. All the shortlisted candidates met the minimum requirements as stipulated in the advert and as such the shortlisting was done fairly and equitably;
      4. Mr Babane's appointment on a fixed term contract of five years was regular and in line with the CoT's staffing policy.

         

    2.       FINDINGS - Mr Samkelo Mgobozi, Executive Head:  Mayoral Public Affairs and Spokesperson

     

    A.    The following findings have been made by the Group Audit Executive pertaining to Mr Samkelo Mgobozi, Executive Head:  Mayoral Public Affairs and Spokesperson; temporary appointment:

     

    1. On 2 August 2016 Mr Gerald Shingange in his capacity as Executive Director:  Corporate and Share Services, drafted a report of Mr Mgobozi to be employed on a contract basis;
    2. The comments on the said report from Group Legal Services Department did not support the contract appointment of Mr Mgobozi, citing that legal framework does not cover and provide for temporary appointment especially for top management appointments;
    3. The CoT staffing policy dictates potential incumbents are recruited through advertising of positions in order to comply with the principles of fairness and representability;
    4. Group Legal Services recommended that a normal recruitment process be followed;
    5. However, while Mr Mgobozi was issued with a short term contract, he did not take up his position and as such the temporary appointment did not happen.

       

    B.    The following findings have been made by the Group Audit Executive pertaining to Mr Samkelo Mgobozi, Executive Head:  Mayoral Public Affairs and Spokesperson on a fixed term contract of five (5) years:

     

      1. In line with the CoT staffing policy, the position of the Executive Head:  Mayoral Public Affairs and Spokesperson was advertised both internally and externally on the job forum 8/2016 on 02 October 2016.  The closing date was 14 October 2016.
      2. The shortlisting matrix which forms part of the recruitment file for Mr Mgobozi's appointment could not be located.
      3. Mr Mgobozi met the minimum academic requirements as stipulated in the advert.  However, he did not meet the criteria of having more than 12 years of experience and 5 years of Senior Management level, he only had 2 years and 5 months as a DA campaign Press Director.  In 2014 he was a parliamentary media intern.
      4. Mr Mgobozi was not supposed to be shortlisted for this position as he failed to meet the minimum requirements.

         

    3.    FINDINGS - Mr Matthew Gerstner:  Acting Mayoral Spokesperson

     

    1. The following findings have been made by the Group Audit Executive pertaining to Mr Matthew Gerstner:  Acting Mayoral Spokesperson; temporary appointment:

       
    1. It was established that Mr Gerstner was not an employee of the CoT although he was quoted extensively in the media as Acting Mayoral Spokesperson.

       

    4.     FINDINGS - Stefan Adriaan de Villiers, Executive Head:  Private Office of the Executive Mayor

     

    1. The following findings have been made by the Group Audit Executive pertaining to Mr Stefan Adriaan de Villiers, Executive Head:  Private Office of the Executive Mayor; temporary appointment:

       
      1. On 6 August 2016 Mr Gerald Shingange in his capacity as Executive Director:  Corporate and Shared Services, drafted a report of Mr de Villiers to be employed on a contract basis;
      2. The comments on the said report from Group Legal Services Department did not support contract appointment of Mr de Villiers, citing that legal framework does not cover and provide for temporary appointment especially for top management appointments;
      3. The CoT staffing policy dictates potential incumbents are recruited through advertising of positions in order to comply with the principles of fairness and representability;
      4. Group Legal Services recommended that a normal recruitment process be followed;
      5. Therefore, the findings is, Mr de Villiers temporary appointment was irregular and not in line with the CoT staffing policy;
      6. However, the investigation also established that Mr de Villiers was paid a salary for September and October 2016.

         
    2. The following findings have been made by the Group Audit Executive pertaining to Mr Stefan Adriaan de Villiers, Executive Head:  Private Office of the Executive Mayor; on a fixed term contract of five (5) years:

       
      1. In line with the CoT staffing policy, the position of the Executive Head:  Office of the Executive Mayor was advertised both internally and externally on the job forum 8/2016 on 02 October 2016.  The closing date was 14 October 2016;
      2. The shortlisting matrix which forms part of the recruitment file for Mr de Villiers' appointment could not be located;
      3. Mr de Villiers did not meet the academic minimum requirements of possessing a Bachelor's degree or equivalent qualification. He indicated that his highest qualification was Grade 12;
      4. He also did not meet the criteria of having more than twelve (12) years of experience and five (5) years at senior management level.  He only had nine (9) years and eight (8) months overall experience.

    RECOMMENDATIONS:

    1. The shortlisting and interview process in the City of Tshwane must be audio recorded and in addition to reports, minutes of the proceedings should be kept.
    2. A framework for recruiting political candidates should be developed, this framework would enable the city to recruit political candidates without conflation of roles with the administration process. 
    3. There must be a clearly defined role of the Accounting Officer in the recruitment process coupled with organisational political oversight and protocols.
    4. Mr Shingange must be subjected to disciplinary proceedings for his disregard of the CoT staffing policy during the temporary appointment of Mr Babane, Mr Mgobozi and Mr de Villiers. 
    5. Additionally, disciplinary action should be taken against Mr Shingange for failing to advise the interview panel on the suitability of Mr Mgobozi and Mr de Villiers on their five (5) year fixed term contracts.

    CONCLUSION:

    A comprehensive forensic report will be submitted to the Office of the Public Protector on Monday, 27 August 2018 as part of the ongoing investigation by her office into the allegations surrounding the CoT senior officials' appointments. 

    Enquiries: Selby Bokaba

    Spokesperson for the City of Tshwane

    Tel: 012 358 4527

    082 778 0245                                                   

  • Power outage in some parts of Centurion

    Power outage in some parts of Centurion

    Thu, Aug 23, 2018

    The Kosmosdal and Louwlardia suburbs in Centurion have been experiencing a power outage since last night due to faulty feeder cables. The City’s technicians are busy with repairs.

     

    In the meantime, the Highveld and Southdown areas are also without electricity. A team of engineers is still trying to identify the cause of this power supply interruption in order to effect the necessary repairs.

     

    Residents will be kept abreast with details regarding the status of the outages as well as the restoration time in the above-mentioned areas.

     

    The City apologises for the inconvenience caused to the affected residents.

     

    All electrical points should be treated as live at all times.

     

    Affected customers are urged to report power failures by SMS. SMS the word power followed by your account number to 082 612 0333 or 44676. Or report a power failure to 012 358 9999, choosing the electricity option or 080 1111 556.

  • The City of Tshwane wishes to correct an ‘error’ in its previous media statement

    The City of Tshwane wishes to correct an ‘error’ in its previous media statement

    Tue, Aug 21, 2018

    ​The City Manager of Tshwane, Dr Moeketsi Mosola, was notified by the South African Qualifications Authority (SAQA) today of an 'error' made in a media statement issued on 28 June 2018. In this statement, the City Manager mistakenly attributed the verification of qualifications of senior managers to SAQA instead of to Managed Integrity Evaluation (MIE).

     

    We have since confirmed that MIE did the actual verification of qualifications of all senior managers that report directly to the City Manager, and they had issued us with a verification certificate to this effect. This morning, Dr Mosola wrote to his counterpart at SAQA to inform him of this oversight and to acknowledge the genuine mistake that had been made.

  • Msimanga investigation to proceed noting City Manager statement

    Msimanga investigation to proceed noting City Manager statement

    Wed, Aug 15, 2018

    I note the City Manager’s statement and will include it in my contemplation on the further steps to follow.

     

    I have a duty, as the head of the Executive, to satisfy myself that all due process has been followed and to decisively address any and all wrongdoing that may have occurred.

     

    This comes after the City Manager released a statement in response to allegations that he had unlawfully appointed a project management service provider.

     

    While the content of the City Manager’s statement is noted, it does not change the process that must now unfold, which is to apply my mind to all the evidence before me to determine how best to proceed in the matter.

     

    If there is any merit to the allegations about the irregular appointment of the project management service provider, I will not hesitate to refer the matter to the municipal council for further investigation and action.


  • MEDIA STATEMENT BY THE OFFICE OF THE CITY MANAGER WITH REGARD TO THE ARIYA PROJECT MANAGERS (GLADAFRICA) CONTRACT

    MEDIA STATEMENT BY THE OFFICE OF THE CITY MANAGER WITH REGARD TO THE ARIYA PROJECT MANAGERS (GLADAFRICA) CONTRACT

    Wed, Aug 15, 2018

    ​On 8 August 2018, the Executive Mayor wrote to me, as the Accounting Officer and City Manager of the City of Tshwane, and requested information about the process that was followed in appointing Ariya Project Managers (GladAfrica). In his letter, the Executive Mayor requested that a comprehensive report, together with supporting documentation, must be provided to him on or before 14 August 2018.

    Subsequently, on 10 August 2018, I received a text correspondence from the Sunday Times journalist, Mr Caiphus Kgosana, who informed me that he was writing an in-depth story about the appointment of the above-mentioned service provider. I advised Mr Kgosana that the Executive Mayor had written to me formally to compile a comprehensive report regarding the same matter, and that until such time that I have formally submitted the report to the Executive Mayor, I was not in a position to comment publicly.

    It is common knowledge that on Sunday, 12 August 2018, the Sunday Times proceeded to publish the story under the heading "Consultancy accused of 'looting' the city". A comprehensive report, together with supporting documentation, was submitted to the Executive Mayor on 13 August 2018, and it will be made available publicly today, 15 August 2018.

    THE LEGISLATIVE FRAMEWORK THAT GOVERNS THE PROCUREMENT OF GOODS AND SERVICES

    In terms of section 111 of the Municipal Finance Management Act, 2003 (Act 56 of 2003) (MFMA), each municipality must approve and implement a supply chain management policy. As such, the current Supply Chain Management Policy for the City of Tshwane was approved by Council in July 2016 in line with legislative requirements such as the following:

    • Preferential Procurement Policy Framework Act, 2000 (Act 5 of 2000)
    • Construction Industry Development Board Act, 2000 (Act 38 of 2000)
    • National Treasury Model Supply Chain Policy
    • City of Tshwane approved Policy Framework for the Alienation and Expropriation of Immoveable Property
    • Municipal Service Delivery and Public-private Partnership Guidelines, 2007
    • National Treasury PPP Practice Note No 1 of 2004: Standardised Public-private Partnership Provisions, and all its modules

    In terms of sections 79 and 106 of the MFMA, the City Manager, as the Accounting Officer, is empowered to establish and delegate powers to committees that assist him with administration of the City's supply chain management processes.

    Against this background, on 21 June 2017, I wrote to the Development Bank of Southern Africa (DBSA), which is an organ of state, to request permission or consent to access and use the panel to appoint some of the companies to assist the City in rolling out its Infrastructure Delivery Programme. On 27 June 2017, permission was granted to the City to use the DBSA panel of professional service providers (RFP 82/2014 and RFP 87/2014) in terms of section 112(0) of the Supply Chain Management Regulations to procure goods or services under the above-mentioned contract. The DBSA response also included the following documentation:

    1. Letter of consent and names of RFPs or contract references in accordance with the advertisement
    2. Assurance of proof of competitive process
    3. Copy of the advertisement of the bid documents
    4. Report to the Bid Adjudication Committee approving the panel
    5. This request was made in terms of Municipal Supply Chain Management Regulation 32 (hereafter referred to as Regulation 32) which provides for the procurement of goods and services under Contract Secured by other Organs of State. Regulation 32 also states that a supply chain management policy may allow the Accounting Officer to procure goods or services for the municipality or municipal entity under a contract secured by another organ of state, but only as follows:

    (a)      The contract has been secured by that other organ of state by means of a competitive bidding process applicable to that organ of state

    (b)      The municipality or municipal entity has no reason to believe that such contract was not validly procured;

    (c)      There are demonstrable discounts or benefits for the municipality or municipal entity to do so; and

    (d)      That that organ of state and the provider have consented to such procurement in writing.

    SUPPLY CHAIN PROCESS THAT LED TO ADOPTION OF THE DBSA PANEL OF SERVICE PROVIDERS

    • On 3 August 2017, a comprehensive report was prepared (DBSA documentation requested in terms of Regulation 32) for consideration and approval by the Executive Adjudication Committee (EAC).
    • On 11 August 2017, the EAC recommended the adoption and approval of the DBSA panel for my consideration.
    • On 16 August 2017, I approved the DBSA panel as directed by the resolution of the EAC and alerted the committee of the key objective of this process, which was to appoint a single service provider from the DBSA panel after strictly following the City's supply chain management process.
    • It is important to note that the intention was to appoint a single service provider with the tools and capacity for project management in order to resolve the problems that were identified in my report presented to the Mayoral Committee on 17 May 2017. This was in the context of the deadline of 25 November 2017 that was given by the EAC for this process to be concluded before expiry of the DBSA panel.
    • In giving effect to the EAC resolution of 16 August 2017 and in ensuring that the departmental requirements are met, detailed specifications were drafted that focused mainly on the requirements for appointing a service provider to assist, support and advise City departments with regard to various programme/project management and engineering services.
    • The EAC had approved 26 service providers, which appeared in all three categories (Infrastructure Planning and Project Management, Project Implementation Support, and Associated Project Support Services) that were required by the City of the DBSA panel.
    • As directed by the EAC and in line with the City's appointment of a panel of service providers, the evaluation criteria were developed before issuing the request for proposal, which is used to evaluate the capacity of the bidders' submission. In this regard, the Supply Chain Division issued a specification (request for proposal) to seven bidders who were approved as part of the DBSA panel in line with the City of Tshwane's Supply Chain Management Policy.
    • Taking into account that during the adoption of the DBSA panel the process had been subjected to various legal opinions which neither myself as the Accounting Officer nor the acting Group Head: Legal and Secretariat Services, who was also the chairperson of the EAC at the time, had requested.
    • I requested the Supply Chain Management Division to ensure that they strictly adhere to the resolution of the EAC in preparing their procurement report. Importantly, I also impressed upon them that while panel appointments in the City are not subject to legal comments in terms of the Circular 9 requirements, in this case, before submitting this report to my office it must be forwarded to Group Legal and Secretariat Services for comments on the overall process. This was done, and upon receipt of the comments from Group Legal and Secretariat Services, I signed the appointment letter that recommended the appointment of GladAfrica for a period of three years, subject to the approved capital budget for the financial year.
    • The underlined section above was included in the letter specifically because it was understood that the kind of services required would be framed around a variety of services requested by departments. The appointed service provider was expected only to provide or render services on a work task basis. This means that the department that requires the service has to budget for it in line with the approved rates and in accordance with the relevant legislation.
    • From the foregoing, it must be noted that as a responsible Accounting Officer, guided by the Constitution of the Republic of South Africa, the Municipal Finance Management Act, the Municipal Supply Chain Regulations of the MFMA as well as the City's Supply Chain Management Policy, I did not interfere with the process.
    • The appointment of Ariya Project Managers (GladAfrica) was a decision aimed at resolving problems that had been identified as findings by the Auditor-General, such as increasing the number of projects under construction (commonly known as assets under construction), projects that were stalling, projects that had exhausted their budget, and projects that were not completed after many years being reported as open items.
    • In the main, the key question that the service provider had to respond to was: How do we ensure that all our projects perform as expected in line with reasonable time frames and budget?
    • It is important to state that Ariya Project Managers (GladAfrica) only entered into one consultancy agreement with the City which was signed by myself and Mr Sigi Naidoo on 20 November 2017.
    • In concluding the consultancy agreement with the recommended service provider, emphasis was placed on ensuring that, after the period of appointment, the service provider should help to capacitate the City's Enterprise Project Management Unit (ePMU) which is located in the City Strategy and Organisational Performance Department.
    • Furthermore, the City's Enterprise Management Unit is tasked with the responsibility of contract-managing the Ariya Project Managers (GladAfrica) in line with the consultancy agreement.
    • In cases where departments require the services of Ariya Project Managers (GladAfrica), the work task order that details the activities to be undertaken will act as a subcontract that governs the relationship and detailed budgetary requirements for each task. This proposal is approved by the group heads who are the custodians of their departmental budget vote (refer to Consultancy Agreement: Section 7 Scope of Works and Terms of Reference).
    • It is important also to restate that the terms and conditions of the DBSA panel in relation to the three categories are still relevant to this contract, and there has not been any additional service requirement, except for the capacitation and support of the City of Tshwane's ePMU as part stabilising the City's administration.
    • After issuing an appointment letter to Ariya Project Managers (GladAfrica) on 8 November 2017, I convened a project initiation meeting which was followed by a briefing session with all the group heads on 23 November 2017.
    • From my side, the afore-mentioned sessions acted as a formal process of handing over the appointed service provider to the Group Head: City Strategy and Organisational Performance, together with other group heads, who will contract-manage the activities of the appointed service provider in line with the consultancy agreement and the work task orders.

    MATTERS SURROUNDING THE LEGAL OPINION

    • On 12 August 2018, the Sunday Times reported that I had concluded the contract with Ariya Project Managers (GladAfrica) against legal opinion.
    • From the onset I would like to place it on record that in signing the contract with GladAfrica, I strictly followed the resolution of the EAC. The mentioned resolution was drafted precisely in response to the legal advice that was provided by our legal team based on the legal opinion which was "solicited" from Senior Legal Counsel JD Maritz read together with the case of Blue Nightingale Trading 397 (Pty) Ltd t/a Siyenza Group vs Amathole District Municipality.
    • While the EAC considered the advice of the senior legal counsel in arriving at its decision about the approval of one service provider, it is important to state categorically that the said legal opinion was solicited illegally without my request or approval.
    • My concern at the time, which I raised formally with the acting Group Head: Group Legal and Secretariat Services and also in his capacity as the chairperson of the EAC, was that matters pertaining to supply chain and the committee were being discussed by officials outside the process.
    • Seeing that this matter has resurfaced in a manner which has caused unnecessary embarrassment to the City, I have issued an instruction to the Governance and Support Officer and the Group Head: Group Legal and Secretariat Services to investigate this matter and revert to me urgently with a course of action.
    • As stated above, there was no need for further requests for legal opinions except for the advice given to Supply Chain Management that in concluding the procurement report they must ensure that the all the documentation (Volume 1 and 2) is submitted to the Group Legal and Secretariat Services for legal compliance, which is NOT normally done when appointing from an approved panel of service providers.
    • I requested this exercise to be undertaken in order to satisfy myself that the process of appointing Ariya Project Managers (GladAfrica), as it was recommended by the Bid Evaluation Committee, was legally sound.

    LEAKING OF CITY OF TSHWANE DOCUMENTS (CHIEF OPERATIONS OFFICER)

    • Ordinarily, I do not comment on the City's internal documents or circulars that I issue to my colleagues. However, in this case I will make an exception because some media reports cite some of the internal documents have been leaked and were misquoted in the media. I therefore think it proper that I set the record straight through the following remarks:
    • On 1 December 2017, I wrote a memorandum to the City of Tshwane's top management (Executive Committee members and group heads) that advised them of the implementation of projects through a service provider appointed through utilisation of Regulation 32 to manage capital programmes for the City of Tshwane.
    • On 1 December 2017, the Chief Operations Officer responded to my memorandum and raised a series of questions, which  I treated as a colleague seeking clarity.
    • On 11 December 2017, I met the COO in order to discuss the content of his letter. At the end of the meeting, I formally handed him a letter that responded to all the issues he had raised.
    • The memorandum and the letter to the COO will be made publicly available for scrutiny.

    CONCLUSION

    • It is my considered view that:
      • The SCM process and the evaluation undertaken by DBSA team in establishing a panel of service providers was competitive and credible, and as such I have no reason to doubt it.
      • The EAC strictly complied with the legislative prescripts and the City of Tshwane's Supply Chain Policy in approving the panel of 26 service providers.
      • The SCM Division strictly followed the City of Tshwane's SCM processes and procedures to appoint a service provider, in this case Ariya Project Managers (GladAfrica), from a panel of service providers.
      • The afore-mentioned assertion was also confirmed in a letter by the CEO of Consulting Engineering South Africa (CESA), Mr CJ Campbell, dated 4 May 2018, which acknowledged that the City of Tshwane had acted within the legal prescript in appointing Ariya Project Managers (GladAfrica).
    • In relation to some of the general statements that were made about the City of Tshwane's supply chain environment, as part of stabilising the City's administration as well as ongoing improvement of our processes and systems, especially in relation to panel appointments, I can say the following:
      • I have since instructed the Supply Chain Management Division and the Chief Financial Officer, in his capacity as the chairperson of the Bid Adjudication Committee (BAC), formally known as the EAC, to ensure that tenders that have been advertised are not only being adjudicated by BAC but also should include appointments that are made through the panel system in the City. This instruction has now been institutionalised throughout the City of Tshwane.
    • It is therefore my conclusion that the process that was followed in appointing Ariya Project Managers (GladAfrica) was in compliance with the legislative prescripts that govern the City of Tshwane's supply chain management as well as with the Municipal Finance Management Act. The legal comments dated 1 November 2017 from the acting Group Head: Legal and Secretariat Services confirm my assertion.

    As part of my statement, I therefore submit all the necessary documentation related to this contract for public scrutiny.

  • City of Tshwane Municipal Court sends tavern owner to jail for noise pollution

    City of Tshwane Municipal Court sends tavern owner to jail for noise pollution

    Fri, Aug 10, 2018

    The owner of a tavern in Soshanguve, north of Pretoria, has been sentenced to two years in prison for contravening the Gauteng Noise Control Regulations.

    Phillip Mafata, 44, appeared before the Tshwane Municipal Court at the Soshanguve Magistrate Court for sentencing on Friday, 3 August 2018, after he was found guilty of contravening Regulations 8, 9 and 15 of the Gauteng Noise Control Regulations. He was found guilty on 26 charges relating to noise pollution.

     

    The Gauteng Noise Control Regulations of 1999 promulgated under section 25 of the Environment Conservation Act, 1989 (Act 73 of 1989) is currently used by Municipal Health Services to enforce noise control in the City of Tshwane. The regulations stipulate amongst others that noise generated by a device or activity on a property may not be audible beyond the boundaries of such a property.

    The case against Mafata was brought to court by the City of Tshwane's Municipal Health Services Section which is responsible for all environmental health complaints. It was based on the evidence by one of Mafata's neighbours and City officers who visited the neighbour's house to take noise measurements.

    The complainant, Kenneth Sithebe, said the nature of Mafata's business caused much anguish in the neighbourhood because loud music would be played until the early hours of the morning.

    "The torture he inflicted on my family and I, causing us 4 years of sleepless nights, will hopefully come to an end. I am happy with the judgment. I hope it will send a strong message to those who operate their businesses at the expense of others, causing them serious psychological harm," said Sithebe.

    Mafata was previously fined R12 000 for contravening the Gauteng Noise Control Regulations after he pleaded guilty to the charges. Half of the fine was suspended for three years on condition that he is not found guilty of a similar offence within that period.

    During mitigation of sentence, the City's prosecutor, Kagiso Ratlhogo, said that all 26 of the counts on which the accused was found guilty were serious, considering the fact that they impact on the health and wellbeing of other individuals.

    "In meting out the sentence, the court must consider the fact that enforcement of the Gauteng Noise Control Regulations and the Noise Management Policy of the City of Tshwane effectively deals with the rights to a healthy environment as afforded to citizens in terms of section 24 of the Constitution," Ratlhogo argued.

    Handing down sentence, magistrate JC Kruger said that it was clear that Mafata did not take the suspended sentence serious.

    "The accused did not listen to the advice of Environmental Health Practitioners even after they served him with notices and explained the consequences of his actions. History has proven that Mafata has no respect for the rule of law and his neighbours," Kruger said.

    The magistrate emphasised that the community expects justice from the courts and imprisonment is a fitting punishment for Mafata.

    The City of Tshwane's Divisional Head for Municipal Courts, Isak Beukes, said the close working relationship between the City's Health Services Section and the Municipal Courts' Prosecution Section has led to the successful prosecution. This will send a clear message to individuals who are hell-bent on trampling on the rights of others in our communities, that municipal courts are functional and effective to prosecute those who transgress our by-laws.

    Tshwane residents who experience continuous noise pollution are advised to contact the City's Municipal Health Services Section on 012 358 4656 or Ehonestop@tshwane.gov.za to register their complaints.

     

  • The City of Tshwane appoints a new service provider for free Wi-Fi project

    The City of Tshwane appoints a new service provider for free Wi-Fi project

    Fri, Aug 3, 2018

    The City of Tshwane is delighted to announce that it has appointed Ulwembu Business Services (Pty) Ltd as service provider for free Wi-Fi operations for a period of three years. The contract took effect on 1 August 2018.

     

    This appointment disproves mischievous rumours that have been doing the rounds that the City has canned its free Wi-Fi project after the contract with the previous service provider, Project Isizwe, ended at the end of June 2018.

     

    The newly appointed service provider has already started with the assessment of the current network and assets to provide an intensive implementation and maintenance plan. Teams from the City and the appointed service provider have begun the process of assessing the network operation centre, infrastructure, high sites and hotspots to address some operational challenges and to ensure a smooth transition.

     

    The City views the provision of free Wi-Fi as a basic service, hence we moved expeditiously to finalise the appointment of a new service provider within a month after the expiry of the contract with the previous service provider.

     

    We wish to apologise for the network glitches experienced after the expiry of the Project Isizwe contract.

     

    Prior to relaunching the new free Wi-Fi project on 3 September 2018, the City will address the following:

     

    • Set up a call centre/help desk
    • Create a new portal
    • Review the daily data cap per device
    • Create a new look for social media platforms
    • Create a new logo or emblem

     

    During this transition period, any service concerns related to the free Wi-Fi project can be sent to Support-FreeWiFi@tshwane.gov.za.

  • Cable theft leads to power failure in Soshanguve and The Orchards

    Cable theft leads to power failure in Soshanguve and The Orchards

    Wed, Aug 1, 2018

    ​The residents of The Orchards X 46, 47, 84, 88, 90, 91 and 99 were plunged into darkness following an incident of cable theft at the Rosslyn substation earlier today.

     

    In a separate incident, cables were stolen between the Soshanguve and Rietgat substations. This despicable act has left Block  P, R, Y, T, V, SS, KK and the Buffer Zone in Soshanguve without power supply.  

     

    Technicians are already on site attending to both incidents and it is estimated that the power supply will be restored by 22:00.

     

    The City apologises for the inconvenience caused and wishes to urge members of the community to be on the lookout for any suspicious vehicles or persons fiddling with electricity infrastructure or components. Such suspicious activities can be reported to the Tshwane Metro Police Department at 012 358 7095/6.

     

    All electrical points should be treated as live at all times.

    Affected customers are urged to report power failures by SMS. SMS the word power followed by your account number to 44676. Or report a power failure to 012 358 9999, choosing the electricity option.

  • VANDALISM LEADS TO OVERFLOW OF EERSTERUST RESERVOIR

    VANDALISM LEADS TO OVERFLOW OF EERSTERUST RESERVOIR

    Tue, Jul 31, 2018

    The City of Tshwane urges residents of Eersterust, near Mamelodi, to conserve water after the discovery of acts of vandalism at the Eersterust reservoir.

     

    We have discovered that the doors to the reservoir's chamber have been stolen, leading to flooding of the chamber and overflow of the reservoir. The City's team of plumbers, who are on site, had to shut down the water supply to the reservoir yesterday in order to carry out urgent repairs to the chamber.

     

    The team is currently pumping out water from the flooded chamber, and further investigation will be conducted to determine if there is any other damage. The current reservoir level is about 50%, and residents are urged to use water sparingly in order to avoid the interruption of the water supply to households.

     

    The City sincerely apologises for the inconvenience that may be encountered as a result of this repair work.

  • City of Tshwane’s free Wi-Fi project is here to stay

    City of Tshwane’s free Wi-Fi project is here to stay

    Wed, Jul 25, 2018

    Contrary to malicious rumours doing the rounds that the City of Tshwane has canned its free Wi-Fi project, the Municipal Council has approved a budget of nearly R80 million and resolved to continue the provision of the much-vaunted initiative called TshWi-Fi.

     

    The previous service provider – Project Isizwe – will no longer be responsible for this project, as they were initially paid with charitable grant funding to build the network and provide the service, a transaction flagged by the Auditor-General as irregular in 2016.

     

    The City of Tshwane has since put the operation of TshWi-Fi out to tender and is waiting for the appointment of a service provider. However, there might be a delay in the appointment on account of a competitive bidding process, although this should bring about better value for the City's TshWi-Fi investment.

     

    In the meantime, the City is continuing to maintain the service, despite momentary network glitches at some TshWi-Fi hotspots, which the City is attending to urgently.

     

    The City has budgeted almost R80 million in the current financial year and the following two financial years for the continuation of this valuable service that has been freely accessible to health and education centres, specifically in low-income communities, since its launch in 2013. The City wishes to caution the rumour-mongerers to desist from spreading falsehoods about TshWi-Fi and causing unnecessary panic among the users of the service.

  • City provides progress report on sinkholes in Tshwane

    City provides progress report on sinkholes in Tshwane

    Mon, Jul 23, 2018

    Note to editor: This is the statement made jointly by the MMC for Roads and Transport, Cllr Sheila Senkubuge, the MMC for Corporate Services and MMC for Region 4, Cllr Cilliers Brink, and the MMC for Economic Development and Spatial Planning under whom the Regional Operating Centre (ROC) falls, Cllr Randall Williams, at a press conference in Hatfield this morning.

     

    I welcome you all to the Roads and Transport Department of the City of Tshwane.  

     

    The City of Tshwane has experienced a number of sinkholes in various parts of Tshwane in recent times that have inconvenienced businesses and people living and working around these areas.

     

    On 3 April 2018, the leadership of the City of Tshwane and the Gauteng Provincial Government visited the site of a sinkhole along the R55 in Laudium, and other areas in Tshwane.

     

    Three months on, we have undertaken to provide an update on the progress made thus far with regard to repairing the sinkholes in the city.

     

    As you would know, the key strategic pillars of the Roads and Transport Department are, among others, to keep our residents safe and protect the environment. 

     

    Given the large number of sinkholes in Tshwane – 31 to be precise - we had to act with precision given the nature of damage to services, infrastructure and properties.

     

    We are doing our utmost to minimise damage, disruptions and risk in the city and to its residents. City of Tshwane technical teams have been working tirelessly to resolve the challenges we face. Reports compiled by the teams explain in detail the status of every sinkhole in Tshwane and their current status of repair.

     

    Two of the five priority sinkholes were repaired in the 2017/18 financial year, with the remaining three earmarked for completion in the first quarter of 2018. Three additional sinkholes will be repaired during the current financial year.

     

    UPDATE ON JEAN AVENUE

     

    We are delighted to announce that significant progress has been made with regard to repair work on Jean Avenue. 

     

    The sinkhole is at the intersection of Jean Avenue and Gerhard Street. Geological investigations and repairs have been completed. The site was handed over to the contractor on 11 January 2018. Phase 1 is expected to be completed at the end of August this year, with the road being opened partially.

     

    UPDATE ON LAUDIUM ALONG 4TH AVENUE

     

    The Laudium sinkhole is 25 m in diameter and 5 m deep and affected adjacent buildings. The site has been secured, and geological investigations and repairs have been done. The repair of the sinkhole commenced in April 2018 after the rainy season and is 90% complete. Completion is planned for the end of August 2018.

     

    While a contractor has been appointed to finalise some of the highly specialised repairs, the City's internal construction teams will be utilised to conduct repairs at sinkhole sites that do not require specialised methods of repair. The City teams will also perform safeguarding and drilling investigations at sinkhole sites that require these. 

     

    The sinkholes in Van Riebeeck Avenue in Lyttelton Manor and Willow Drive in Irene have been repaired by the City's construction teams.  

     

    At least R27,5 million was allocated for the repair of five of the sinkholes for the 2017/18 financial year. R25 million will be made available in the 2018/19 financial year for the rehabilitation of other sinkholes.

     

    Due to the high number of sinkholes, a process has been developed that ranks sinkholes in terms of repair priority. The following are some of the factors considered in the prioritisation:

     

    • Safety of residents
    • Exposure to risk
    • Extent of damage
    • Stability of the sinkhole
    • Age of feature
    • Scope of repair works
    • Availability of funds
    • Capacity to repair

     

    In conclusion, it is important to note that sinkholes can occur naturally over time, but are aggravated in built-up areas due to leakage and ingress of storm water, water or waste water into the subsurface, and also through the lowering of the groundwater table through dewatering.

     

    We urge residents to report to the City any sign of sinkholes developing in their areas to ensure that we respond timeously.

     

    Media enquiries:

     

    Sheila Lynn Senkubuge

    MMC Roads and Transport

    073 433 8562

     

    Lebogang Masooa

    Acting Spokesperson of the Executive Mayor of Tshwane

    083 610 9066

  • Power failure affecting some parts of Wingate Park, Waltloo and Soshanguve

    Power failure affecting some parts of Wingate Park, Waltloo and Soshanguve

    Wed, Jul 18, 2018

    The City's team of technicians is still hard at work to restore power to some consumers of Wingate Park, east of Pretoria. This follows an outage that was caused by tripping due to an overload at the Wingate Substation.

     

    We have so far restored power to most customers through a backfeeding, and our technicians are still investigating why other consumers are still not receiving power supply.

     

    Another outage is being experienced in Silverton and Waltloo, due to a faulty cable. Work is underway to effect repairs.

     

    Meanwhile, a 16-metre cable was vandalised during an incident of attempted theft, and another cable was stolen between Soshanguve and Block CC substations today. Preparations are currently underway to effect the necessary repairs so that the power supply to Soshanguve Block AA, G and F can be restored. Residents will be kept informed about the restoration period.

     

    The City apologises for the inconvenience caused by the abovementioned power outages.

     

     All electrical points should be treated as live at all times.

    Affected customers are urged to report power failures by SMS. SMS the word "power", followed by your account number, to 082 612 0333 or 44676. Alternatively, report a power failure to 012 358 9999 or 080 1111 556, choosing the electricity option.

  • City rejects communique on water interruption in the east of Pretoria

    City rejects communique on water interruption in the east of Pretoria

    Wed, Jul 18, 2018

    It has come to the attention of the City of Tshwane that the Municipality is said to be planning a water supply interruption for two days. The circulated communique, which started doing the rounds yesterday, 16 July 2018, is causing unnecessary panic to most residents living in the east of Pretoria, and is devoid of truth.  

     

    The City would like to inform its consumers that this is an old statement that was disseminated about two years ago, around August 2016. A bulk water pipeline was installed and there has since been no major water supply interruptions. The viral message is circulated mostly with this link: http://waternews.co.za/pretoria-face-2-days-without-water-iol/ and is not current news.

     

    We urge consumers to contact their ward councillors or the municipal offices in their regions if they are uncertain about service interruptions or need service information.

     

    The City will endeavour at all times to communicate both planned and unplanned interruptions to its customers.

  • Update: Wapadrand substation outage

    Update: Wapadrand substation outage

    Wed, Jul 18, 2018

    ​The City's indefatigable teams of technicians and electricians have completed repairing the ring cable faults in Equestria and are finalising the connection of cable networks that supply power to Equestria and Silver Lakes.

     

    The area will be energised upon completion of the cabling on the panels. The main feeder cable from Wapadrand to Koedoeberg substations has also been repaired. We will continue with work on cable faults that affect the following areas:

    • Two cable faults in Faerie Glen
    • Replacement of feeder cable to Shere rural lines

     

    We will strive to restore power to all the outstanding consumers during the course of the day. Once the teams are done with cabling and fixing the cable faults, we will update  consumers on the exact time of power restoration.

     

    We once more wish to express our sincere apology to the inconvenienced consumers.

  • Update: Wapadrand substation is now operational

    Update: Wapadrand substation is now operational

    Mon, Jul 16, 2018

    ​Barely a week after the Wapadrand substation was gutted by a fire, the City of Tshwane is delighted to announce that the substation is now almost fully operational and has managed to restore power to about 60% of consumers already.

     

    Last Tuesday the substation exploded, resulting in a massive power outage in some parts of the eastern suburbs. An investigation is underway to determine the exact cause of the explosion.

     

    We anticipated to commence restoration on Sunday evening, but our plans were scuppered by a cable theft incident that affected the Onbekend line. We began to gradually restore power to the affected areas from the early hours of Monday morning. To date, power has been partially restored to the following areas:

     

    • Faerie Glen east
    • Olympus
    • Lombardi
    • Tygervalley

       

    Customers in the above-mentioned areas are requested to follow the normal reporting process when they experience power failure.

     

    Some areas of Faerie Glen south are off due to a fault on the network that we are busy sorting out, which includes Faerie Glen Hospital and surrounding areas.

     

    We are finalising the last stage of rebuilding the substation, which involves Wapadrand local supply, Silver Lakes, Equestria and surrounding areas. Hopefully, we will be able to complete this task later tonight.

     

    The enormous and arduous task of rebuilding a substation takes about six months to complete, but the City outdid itself and rebuilt a substation within one week, a feat no other municipality in the country has ever achieved.

     

    Please ensure that electricity safety is practised at all times. We thank the community for their patience and understanding during this difficult period and apologise profusely for the inconvenience and frustration caused.

  • Significant progress made on the Wapadrand substation

    Significant progress made on the Wapadrand substation

    Sat, Jul 14, 2018

    Significant progress has been made at the burnt Wapadrand substation to get it up and running again with a view to restoring power to all the affected areas. Barring any rainfall, we are working exceedingly hard to try to restore power to the  affected areas

     

    Testing and protection on one of the two panels has been successfully completed. All things being equal, the city's engineers and technicians are working hard to ensure power restoration by Sunday midnight. However, the South African Weather Service is forecasting thundershowers for the City of Tshwane tonight. If it does rain, this will delay the teams on site by up to six hours and this would affect the anticipated restoration times from Sunday to Monday.

     

    The City will communicate once switching is about to start to request consumers to switch off their generators in order to prevent electrical power back-feed. We also request the consumers where generators are in operation to switch off the main.

     

    Please ensure that electricity safety is practiced at all times. We thank the community for their patience and understanding during this difficult period.

     

    We apologise profusely for the inconvenience and frustration caused.

  • Cable theft leads to power failure in Wierda Park and Eldoraigne

    Cable theft leads to power failure in Wierda Park and Eldoraigne

    Fri, Jul 13, 2018

    Eldoraigne and parts of Wierda Park, suburbs in Centurion, are currently without power due to theft of three main feeder cables at the Eldoraigne substation.

     

    Technicians are attending to the damages and estimate that repairs would be completed and power supply restored around 22:00 tonight.

     

    We sincerely apologise for the inconvenience caused and wish to plead with the affected residents to allow the City’s technical team to conduct their work unhindered.

     

    All electrical points should be treated as live at all times.

    Affected customers are urged to report power failures by SMS. SMS the word “power” followed by your account number to 082 612 0333 or 44676. Alternatively, report a power failure by calling 012 358 9999 or 080 1111 556, choosing the electricity option.


  • Wapadrand substation update

    Wapadrand substation update

    Fri, Jul 13, 2018

    Upon thorough investigation, the technical team that is working to "temporarily" reconstruct the burnt Waparand substation discovered that there is more technical and repair work to be done in order to get the substation up and running again.

     

    The team initially underestimated the extent of the damage to the substation when they said that the estimated restoration period would be between two to three days. However, we have since revised the estimated restoration time to Sunday, 15 July 2018.

     

    The various technical teams have been hard at work to temporarily reconstruct the substation. When new substations are built in future, they will be designed in such a way that three compartments are separated via a firewall in order to ensure that a fire can be contained within one room and that it will not affect the other parts of the building.

     

    We do not often experience faults in the network that might lead to a fire. The City always treats all emergency power interruptions the same, regardless of the area where the emergency power interruption occurred.

     

    On Tuesday, 10 July 2018, the 132 kV Wapadrand substation was gutted by a fire at around 10:00. Further investigation is underway to determine the exact cause of the fire. We profusely apologise to our customers for the inconvenience they are experiencing.

     

    The following areas are still affected:

     

    • Wapadrand
    • Equestria
    • Silver Lakes
    • Faerie Glen
    • Lombardy
    • Tierpoort
    • Olympus

     

    We sincerely apologise for the inconvenience caused and wish to plead with the affected residents to allow the City's technical team to conduct their work unhindered.

     

    All electrical points should be treated as live at all times.

    Affected customers are urged to report power failures by SMS. SMS the word "power", followed by your account number, to 082 612 0333 or 44676. You may also report a power failure to 012 358 9999 (choose the electricity option) or 080 1111 556.

  • Cable theft affects substations in Soshanguve

    Cable theft affects substations in Soshanguve

    Fri, Jul 13, 2018

    The residents of Soshanguve Blocks AA, CC, G and F are currently without electricity due to cable theft that affected the nearby substation.

     

    Meanwhile, another cable theft incident at the Block WW substation has left Blocks WW, UU and VV in Soshanguve without power.

     

    The City's technicians are busy with repairs in both affected areas, and it is estimated that the power supply will be restored around midnight.

     

    We sincerely apologise for the inconvenience caused and wish to plead with the affected residents to allow the City's technical team to conduct their work unhindered.

     

    All electrical points should be treated as live at all times.

    Affected customers are urged to report power failures by SMS. SMS the word "power", followed by your account number, to 082 612 0333 or 44676. You may also report a power failure to 012 358 9999 (choose the electricity option) or to 080 1111 556.

  • UNPLANNED WATER SUPPLY INTERRUPTION IN NELLMAPIUS

    UNPLANNED WATER SUPPLY INTERRUPTION IN NELLMAPIUS

    Thu, Jul 12, 2018

    The residents of Nellmapius are informed of an unplanned water supply interruption that will take place tomorrow, 13 July 2018 from 08:00 until 15:00. During this period, the City's plumbers will fix a major water leak on the bulk water pipeline that supplies Nellmapius households.

     

    The repair work compels the City to shut off the water supply to the serviced areas in order to carry out the urgent work. Residents are urged to store enough water for household use.

     

    The City sincerely apologises for the inconvenience that may be encountered as a result of this repair work.

  • Prevention of fires in informal settlements

    Prevention of fires in informal settlements

    Wed, Jul 11, 2018

    The City of Tshwane’s Emergency Management Services Department would like to share valuable information with residents of informal settlements. Informal dwellings are usually built close to each other, and the minimum recommended safety distance of three metres between structures is not maintained. Due to the high density, the risk of a fire spreading and loss of life during a fire outbreak is high.

     

    During winter, people living in informal settlements use all sorts of measures to warm themselves. They especially like to use open flames for heat. Heating appliances and paraffin appliances can be very dangerous if not used correctly. Candles, matches and lighters can also be dangerous if special care is not taken when they are used. Children must be educated on the dangers of fire, and taught not to play with any item that creates an open flame.

     

    Some safety hints and tips that must be kept in mind to prevent shack fires:

     

    • Never cook near materials that can ignite and start a fire.
    • Make sure that all stoves are on a stable surface so that they do not fall over.
    • Make sure that all candles are placed in a safe, non-combustible candle holder away from material that can burn (combustible material).
    • Be aware of the dangers of illegal and faulty electrical connections. Any electrical connection must be done by an accredited electrician.
    • Discard cigarettes in a safe container and make sure that they are put out completely.
    • Keep a bucket with water handy to extinguish small fires as they start, because fire spreads rapidly.
    • Always have a bucket of sand nearby when using a paraffin appliance. Water will not put out a paraffin fire – it will make matters worse by spreading the flames. Paraffin fires can only be extinguished using sand or a fire extinguisher.
    • Build dwellings a good distance (at least three metres) apart to prevent fires from spreading rapidly. The open space between dwellings must be kept clean.
    • Keep roads and access to dwellings clear at all times so that emergency vehicles have unobstructed access.
    • Do not block roads with possessions when there is a fire.
    • Do not obstruct or hinder emergency personnel when they attend to incidents, as they are there to save lives and prevent the destruction of property by fire.
    • All open fires must be extinguished before you leave the area or go to sleep.
    • Ensure that there is enough ventilation when food is being cooked on open flames inside your dwelling.
    • Take special care when using gas appliances to cook food. The cylinders must be in a good condition and tested regularly for any leaks that might cause a fire and or an explosion.
    • Never leave a brazing or coal fire inside the house overnight as it is a health hazard and could cause breathing difficulties.
    • Never use a padlock to lock your door on the inside. Instead, use a shooter for easy unlocking should a fire occur.

     

    It is advisable to identify a group of people in the community to assist with evacuation, basic firefighting and order once a fire starts.

     

    A request for training of a community emergency response team can be sent by email to Mr Tebogo Maake at tebogoma@tshwane.com, or call him on 012 358 6806.

     

    All emergency numbers must be made known to the community so that they can report incidents to the correct services the moment an emergency occurs.

     

    THINK SAFE – ACT SAFE – BE SAFE

     

    EMERGENCY NUMBERS

    012) 310 6300 and 012 310 6400

  • Cable theft leads to power failure in parts of Soshanguve, Louwlardia and Olievenhoutbosch

    Cable theft leads to power failure in parts of Soshanguve, Louwlardia and Olievenhoutbosch

    Tue, Jun 12, 2018

    ​Cable theft at Soshanguve Block CC substation has led to a power failure in nearby areas. Technicians are already onsite and busy with repairs. It is estimated that electricity supply will be restored by 22:00 tonight.

     

    The following areas are affected:

     

    • Block CC
    • Block AA
    • Block G
    • Block F

     

    In another development, parts of Louwlardia and Olievenhoutbosch have also been left without power due cable theft. Technicians are attending to the problem and it is anticipated that the power supply would be restored tomorrow, 13 June 2018 at 12:00 midday.

     

    The City apologises for the inconvenience caused to the affected residents.

     

    All  electrical points should be treated as live at all times.

    Affected customers are urged to report power failures by SMS. SMS the word power followed by your account number to 082 612 0333 or 44676. Or report a power failure to 012 358 9999, choosing the electricity option or 080 1111 556.

  • Power failure affecting Mamelodi East and Extension 22

    Power failure affecting Mamelodi East and Extension 22

    Tue, Jun 12, 2018

    The City's technicians are attending to a power failure affecting Mamelodi East and Extension 22 that was the result of two cable faults. It is estimated that power supply will be restored today, Tuesday, 12 June 2018 at 12:00.

     

    The City apologises for the inconvenience caused to the affected residents.

     

    All  electrical points should be treated as live at all times.

    Affected customers are urged to report power failures by SMS. SMS the word power followed by your account number to 082 612 0333 or 44676. Or report a power failure to 012 358 9999, choosing the electricity option or 080 1111 556.

  • City of Tshwane introduces a new meter management system

    City of Tshwane introduces a new meter management system

    Tue, Jun 12, 2018

    The City of Tshwane has introduced a ground-breaking new meter management system aimed at ensuring that its customers get accurate and up-to-date meter readings and billing. The new system, called “Click Soft”, uses the best of breed technology to eliminate estimations and subsequent uncertainty.

     

    This change follows after the old system, which presented meter-management and billing challenges for both internal and external stakeholders, was reviewed. The new automated meter management system will proactively solve both the residents’ and the City’s challenges by verifying information through triangulation which reduces human error as a result of manual input.

    The advantages of switching to Click Soft include:

     

    ·         Real-time update of meter reading

    ·         Timely and accurate readings

    ·         Consistent meter reading

    ·         Correct billing as a direct result of accurate readings

    ·         Timely billing due to automating the meter reading process

    ·         Reduction in billing errors

    ·         Reduction in administrative errors and queries on the exceptions report

    ·         Improved readings even without access control

    ·         Improved capturing of information, resulting in more accurate and sometimes lower bills for consumers

    ·         Elimination of estimations and subsequent uncertainty

    ·         Reduced billing adjustments and improved revenue management for the City

     

    These benefits address the most urgent and challenging issues experienced by consumers. In addition, Click Soft provides improved security, imaging, GPS capability, remote communication, and a user experience which supports the City’s field workers and supervisors’ daily activities.

     

    The MMC for Finance, Councillor Mare-Lise Fourie, hailed the innovation, saying the process of introducing and embedding this new system into the City’s framework is already underway and residents may start to notice several changes. The City’s meter readers will be easily identifiable in uniform with clearly displayed name tags and reference numbers, to ensure safety and comfort for the consumers. As an added security measure, our call centre agents will be on standby to answer questions, verify meter readers and address any queries related to the new meter-reading process.

    “We urge all affected stakeholders (meter readers, residents, other consumers, and staff) to embrace this positive change to the new system. We acknowledge that this change may experience some challenges; however, as the City, we believe that the overall benefits will far outweigh any transitional challenges,” Fourie said.

    A new feature of the meter management process is the capture of images (pictures) of meters and/or meter boxes. This activity confirms visits to meters (including cases where there is no access), allows for visual confirmation of readings, ensures that meter readings are allocated to the correct properties on the GPS system; and also ensures that the City has updated information on the property, including street view functionality.

    “As the capital city of South Africa, we strive to provide our residents with a world-class service offering. The introduction of this new system is one of the many ways that will enable us to service the needs of Tshwane residents in the most effective way,” Fourie added.

    Our customer care line is open from Monday to Sunday to assist with lodging queries and providing further information about the new meter-reading solution. Customers are encouraged to log their queries on 012 358 9999.

  • City of Tshwane to verify its immovable assets

    City of Tshwane to verify its immovable assets

    Wed, Jun 6, 2018

    The City of Tshwane wishes to plead for cooperation from members of the community during its asset verification. This process, which is conducted by Akhile Consortium on behalf of the City, is already underway and will take a couple of months to wrap up, covering all seven regions of the City. The aim of this initiative is to prepare an accurate register of every single immovable asset of the City, such as land, properties, roads, electricity and water systems, and infrastructure.

     

    This is an important task for the City because an accurate record of its assets will help the City to manage them well. This, in turn, will ensure consistent and improved service delivery, such as improved water and electricity, library and clinic services, as well as revenue inflow from property leases. Ultimately, more sources of revenue for the City will yield long-term benefits for Tshwane's residents, such as slight increases in rates and taxes, as the City would no longer be relying solely on rates and taxes to generate revenue.

     

    Preparing the asset register entails the physical verification and evaluation of each asset in terms of their existence, state, maintenance requirements and revenue generation. As part of job creation, Akhile Consortium has given preference to unemployed residents of Tshwane, most of whom were recruited from institutions of higher learning, to perform the verification. A total of 120 fieldworkers have been appointed for the asset verification in all regions of the City.

     

    The MMC for Finance, Cllr Mare-Lise Fourie, said the fieldworkers are the ambassadors of the project and are identifiable by branded identification cards, caps and overalls. She said caution should be exercised by residents and homeowners when letting strangers into their houses. However, access to private properties is not required, as only the City's immovable assets will be verified.

    "The fieldworkers will not conduct door-to-door evaluation. Therefore residents should be cautious not to be defrauded by bogus fieldworkers. The City also urges residents to take ownership of these assets by protecting them and reporting any vandalism or destruction of such assets to the Tshwane Metro Police on 012 358 7095/6. Protecting and reporting community assets are the responsibility of all," Fourie said.

  • Power supply interruption affecting various parts of Tshwane

    Power supply interruption affecting various parts of Tshwane

    Thu, May 31, 2018

    ​The City's technicians are still hard at work repairing the Holiday Inn communal substation in Arcadia.  Businesses, including the Holiday Inn Hotel, experienced an interruption of power supply yesterday when the substation that services the block around the hotel burnt.

     

    Consumers around the block – Beatrix and Francis Baard  as well as Hamilton and Stanza Bopape Street – are still affected. It is not clear when the repairs will be completed.

     

    Meanwhile, the City's technicians are onsite locating a fault that has caused a  power failure in Villeria and Waverley. Residents will be updated on the restoration period.

     

    As for a cable fault in Soshanguve Extension 19 and Ga-Rankuwa Zone 14, our technicians are unable to attend to it due to violent protests and threats in the area by community members since Monday 28 May 2018. The City has arranged escorting by the South African Police Service and the Tshwane Metropolitan Police for the technicians so they can commence with the repair work.

     

    All  electrical points should be treated as live at all times.

    Affected customers are urged to report power failures by SMS. SMS the word power followed by your account number to 082 612 0333 or 44676. Or report a power failure to 012 358 9999, choosing the electricity option or 080 1111 556.

  • CITY MANAGER’s STATUS REPORT ON ALLEGATIONS OF IRREGULARITIES IN THE APPOINTMENT OF THE CHIEF OF STAFF

    CITY MANAGER’s STATUS REPORT ON ALLEGATIONS OF IRREGULARITIES IN THE APPOINTMENT OF THE CHIEF OF STAFF

    Wed, May 23, 2018

    ​Following reports of alleged irregularities in the appointment of the Chief of Staff, Ms Marietha Aucamp, the City Manager, Dr Moeketsi Mosola, at the behest of the Executive Mayor, Cllr Solly Msimanga, requested the City's Chief Audit Executive to expeditiously conduct an in-depth investigation of Aucamp's appointment.

    The investigative team immediately knuckled down to work and, on Tuesday, 22 May 2018, briefed the City Manager on the progress of the investigation. The team requested an extension period to complete the investigation in view of the ground that must still be covered.

    In the interest of a thorough investigation, Dr Mosola deemed it fair and reasonable to accede to the extension request.

    In our endeavour to protect the integrity of the investigation and in the interests of all involved, we will await the completion of the investigation before making the findings public.

  • Power failure in Gezina, Doringkloof, Rietfontein and Soshanguve

    Power failure in Gezina, Doringkloof, Rietfontein and Soshanguve

    Wed, May 23, 2018

    ​Another theft and vandalism of electricity components at the corner of Ronel and Karan Street this morning have led to a power failure in Gezina and Doringkloof. Technicians are attending to the areas and Gezina's power supply should be restored at around 18:00 while an update will be issued on the restoration time for Doringkloof.

     

    Meanwhile, technicians are investigating a power failure affecting Soshanguve Block S, T, P, R and V, while repairs are currently underway at two 11 kV cables that burnt in Rietfontein following an electrical fault. Power supply should be restored to Rietfontein at around 17:00. Residents will be kept abreast of power supply restoration in  Soshanguve.

     

    All  electrical points should be treated as live at all times.

    Affected customers are urged to report power failures by SMS. SMS the word power followed by your account number to 082 612 0333 or 44676. Or report a power failure to 012 358 9999, choosing the electricity option or 080 1111 556.

  • Power failure affecting Waterkloof and nearby suburbs

    Power failure affecting Waterkloof and nearby suburbs

    Fri, May 11, 2018

    ​Waterkloof and nearby suburbs were left without power this morning following power trips in the area. City of Tshwane technicians have been dispatched and are already on-site to investigate the cause of the trips so as to restore the power supply.

     

    The following areas are affected: 

    • Waterkloof
    • Doringkloof
    • Monument Park 

    Residents will be kept abreast of progress.  

     

    All  electrical points should be treated as live at all times.

    Affected customers are urged to report power failures by SMS. SMS the word power followed by your account number to 082 612 0333 or 44676. Or report a power failure to 012 358 9999, choosing the electricity option or 080 1111 556.

  • Suspension of initiation schools in Tshwane

    Suspension of initiation schools in Tshwane

    Thu, May 10, 2018

    The City of Tshwane's Municipal Health Services wishes to inform Tshwane residents ahead of the initiation school season (normally between May and July) about the suspension of initiation schools across Gauteng in 2018.

    The suspension follows a resolution of the Commission for the Promotion and Protection of the Rights of Cultural, Religious and Linguistic Communities (known as the CRL Rights Commission) on 27 October 2017 to suspend all initiation school activities for 2018 in Gauteng.

    The move is aimed at addressing concerns around criminality, gross malpractices and unfavourable habitual conditions that have crept into this age-old traditional ritual. The issues include the mushrooming of unregistered initiation schools, violence, murders and assaults, abductions, extortions, illegal occupation of land, initiation schools that have turned into a haven for criminals and non-compliance with some municipal by-laws.

    "Although Tshwane was found to be fairly in order and having an effective initiation school by-law, the Commission has taken an all-inclusive decision to suspend all schools in Gauteng and to set regulations that prioritise safety and ensure compliance which must be met by December 2018.The City of Tshwane fully supports and commits to abide by the resolution as issued by the CRL," said the MMC for Health, Cllr Sakkie du Plooy.

    Therefore the City of Tshwane will not process any application nor issue any certificate for the operation of male and female initiation schools in 2018. Any initiation school found to be operating within the jurisdiction of the City will be deemed illegal and law enforcement processes will take their course.

    For more information in this regard contact:

    Mr David Muhali on 012 358 3146/082 313 7964

    Mr Philemon Moropane on 012 358 9402/084 3718 371

  • POWER OUTAGE IN PARTS OF SOSHANGUVE

    POWER OUTAGE IN PARTS OF SOSHANGUVE

    Tue, May 8, 2018

    Some blocks in Soshanguve that are serviced by Soshanguve and Block CC substations are without electricity following the theft of three 240 mm MV cables early this morning.  

     

    The following blocks in Soshanguve are affected:

     

    • Block CC
    • Block F
    • Block G
    • Block AA

     

    Technicians have been dispatched to the area between the two substations to establish the extent of the damage so that the cable can be replaced. Residents will be kept informed about progress.  

     

    All  electrical points should be treated as live at all times.

    Affected customers are urged to report power failures by SMS. SMS the word power followed by your account number to 082 612 0333 or 44676. Or report a power failure to 012 358 9999, choosing the electricity option or 080 1111 556.

  • FIRE SAFETY TIPS DURING WINTER SEASON

    FIRE SAFETY TIPS DURING WINTER SEASON

    Fri, May 4, 2018

    With winter on our doorstep, the Emergency Services Department would like to proactively share important safety hints for the use of heating appliances (such as gas and electric heaters) to keep warm during the approaching cold season.

     

    The Emergency Services has seen from experience that many fires in businesses, houses, outbuildings and shacks in winter are caused by negligence of the people occupying the property. An ignorant or careless mistake can start a fire that can get out of control quickly. It is thus important to know the correct number to call for urgent professional help.

     

    The following are safety tips that residents must observe:

     

    Tips for safety with gas appliances

     

    Liquefied petroleum gas (LP gas) is fast, flexible, clean, portable and powerful energy in a cylinder, and can be used for cooking, heating, refrigeration and lighting.

     

    The size of gas cylinders used in the normal everyday environment ranges from 3 kg to 48 kg. The law dictates that a maximum of 19 kg is allowed to be kept inside a house and a maximum of 9 kg in a flat.

     

    SANS 10087, part 1 of 2013 describes the requirements for the handling, storage, distribution and maintenance of LP gas in domestic, commercial and industrial installations. Section 5.2.2.1(a, b) of this standard describes the indoor location required for LP gas containers.

     

    Cylinders larger than 19 kg must be stored outside. For safety purposes, a lockable steel cage is recommended. The cage should have signage indicating that gas is flammable and that no open flames may be near the cage.

     

    Any fixed installation may only be undertaken by a properly trained and registered LP gas installer (see www.saqccgas.co.za for a list of registered installers). The installer must advise the user on the safe use of the appliance and issue a Certificate of Conformity on completion of the installation.

     

    Portable gas heaters are popular for household use. Extreme caution must be exercised once a gas heater is securely connected to a gas bottle and ready for use. All extra gas cylinders must be stored outside the house and in a ventilated cage. Emergency personnel attending to any fire incident must be informed of any cylinders on your premises.

     

    Remember:

    • Always follow the manufacturer's guidelines carefully.
    • Always turn your heater off at the cylinder valve before going to bed, leaving the room or leaving your property.
    • Ensure that all the components of your unit, eg the regulator, hose and hose connection, are well maintained.
    • When changing the cylinder, first close the valve and then remove the regulator. Always check that the rubber "O-ring" (washer) on the end of the regulator is not worn, brittle or damaged in any way. Replace it if there are any signs of damage.
    • Make sure that the "O-ring" is still located on the end of the regulator, as it sometimes gets stuck in the cylinder valve.
    • Test any gas appliance or heater for possible leaks by spraying soapy water on all connections. Leaks will show in the form of a bubble, and must be repaired immediately.
    • Do not use any aerosol or flammable cleaning liquid or spray close to the heater.
    • Avoid sitting or standing too close to your heater – a safe distance would be one metre away.
    • Always make sure that the room where the heater is in use is well ventilated so that there is a continuous supply of fresh air. If it becomes stuffy, open the windows and doors immediately to allow fresh air in.
    • Make sure that your heater is positioned away from any flammable materials and is not blocking any escape route.
    • Never place clothes or other items on your heater.
    • Do not move your unit while it is in use.
    • Educate children on the safe use of gas appliances and never leave them without supervision in a room where such an appliance is located.
    • If you suspect a gas leak, turn off the gas cylinder immediately and, if possible, take the heater outside.
    • Do not re-use the heater until it has been checked by a reputable LP gas dealer.
    • Use only LP gas appliances that are permitted to be sold in South Africa. A complete list is available on www.lpgas.co.za. Click on the "Safety" button and then on "Find a Safe Appliance".
    • For more information on the safe use of LP gas, visit the website of the LP Gas Safety Association (www.lpgas.co.za) or call the association on 011 886 9702.

     

    Tips for safety at home

     

    • Use appliances that carry the SABS mark of approval.
    • Unplug electrical appliances if they are not going to be used for a long time.
    • Use electric heaters with great caution and unplug them before you go to sleep or leave the area where they are used.
    • Place heaters away from materials such as curtains, bedding, clothing and wooden furniture.
    •  If there are children around, always make sure that they are under adult supervision.
    • Switch electric blankets off at the wall plug once you leave the bed.
    • Have electric cables installed by a professional electrician to minimise the risk of fire.
    • Never run electric cables under carpets, as this might cause a short and start a fire.
    • Turn off all electrical appliances if there is a power failure in your area.
    • Paraffin appliances must be used in well-ventilated areas, and switched off immediately after using them.
    • Store flammable liquids in a cool, ventilated area to avoid explosions.
    • The chimney(s) in your house must be cleaned regularly and covered with a safety shield.
    • Install smoke alarms in the house and have a fire extinguisher at hand for use in an emergency.
    • Avoid having unnecessary waste or compost heaps if your home will be left unattended for a long time.
    • Extinguish an open fire before you leave.
    • Do escape drills so that everyone is well-prepared in an emergency.
    • Make sure that emergency numbers are easily accessible.
    • Take special care when you use open fires for braaiing or heating, and extinguish all fires once you leave the area.

     

    Emergency numbers

    10177

    012 3106300/6400

  • CITY REASSURES RESIDENTS THERE WAS NO DUMPING OF SEWAGE INTO HENNOPS RIVER

    CITY REASSURES RESIDENTS THERE WAS NO DUMPING OF SEWAGE INTO HENNOPS RIVER

    Thu, Apr 12, 2018

    The City of Tshwane can confirm that there was no dumping of sewage into Hennops River. The video clip that was circulating on social media platforms this week showed a waste vehicle with on-board equipment preparing to unblock a sewer pipeline.

    The City of Tshwane Water and Sanitation Department in Region 4 identified a surcharging manhole along Hennops River. The City contracted Averda Sight Lines to investigate and unblock the sewer pipeline causing the surcharge and to mitigate the environmental risk.  Averda Sight Lines, a division of Averda South Africa specialising in CCTV pipe inspections and pipe cleaning, owns the truck on the video concerned.

    The City contracted Averda’s technical CCTV inspection equipment to establish the exact cause of the blockage. The Averda truck in the video is designed to unblock pipelines, and jetted water under high pressure into the sewer pipe via the manhole located close to the river bank.

    Averda determined on 10 April 2018 that a concrete block (bollard) was lodged in the sewer pipe located at Witstinkhout and End Street. The City is now diverting the river flow in order to gain access and remove the bollard.

    The City of Tshwane is confident that the contracted company, Averda, operates compliantly and with sustainable operating practices in dealing with the City.

     

    The City assures the public that it will always comply with set standards of discarding sewage in a safe and responsible way, without posing any health risk to its residents.

  • CANCELLATION OF A WATER SUPPLY INTERRUPTION

    CANCELLATION OF A WATER SUPPLY INTERRUPTION

    Wed, Mar 28, 2018

    The planned water interruption that was scheduled for Wednesday, 28 March 2018 has been cancelled. The water interruption was advertised for the following areas:

     

    ·         Waterkloof Glen

    ·         Erasmuskloof

    ·         Wingate

    ·         Rietvalleirand

    ·         Waterkloof AH

    ·         Elardus Park

    ·         Moretela Park

     

     


  • REMINDER! PLANNED WATER SUPPLY INTERRUPTION TO AFFECT VARIOUS AREAS IN TSHWANE

    REMINDER! PLANNED WATER SUPPLY INTERRUPTION TO AFFECT VARIOUS AREAS IN TSHWANE

    Mon, Mar 26, 2018

    PLANNED WATER SUPPLY INTERRUPTION TO AFFECT VARIOUS AREAS IN TSHWANE

     

    25 MARCH 2018

     

    The water utility, Rand Water, is planning a shutdown on 27 March 2018 from 09:00 until 23:00 in order to replace an old Garsfontein meter with a modern one. During this period, the Garsfontein reservoir will be filled to capacity to ensure the provision of water to residents. However, residents are cautioned to use water sparingly to avoid the water level in the reservoir from dropping rapidly – a situation that will lead to service interruption.

     

    If there is an interruption, residents in the following areas will be affected:

     

    • Bergtuin
    • Colbyn
    • Derdepoort
    • East Lynne
    • Ekklesia
    • Jan Niemand Park
    • Kenley AH
    • Kilner Park
    • Koedoespoort
    • Montana
    • Montana AH
    • Moregloed
    • Queenswood
    • Rietfontein
    • Rietondale
    • Villieria
    • Waverley
    • Waltloo
    • Eersterust
    • Meyerspark
    • Silverton
    • Val de Grace
    • Murrayfield
    • Lynnwood
    • Die Wilgers
    • Wapadrand
    • Equestria
    • Faerie Glen
    • Garsfontein
    • Pretorius Park
    • Mamelodi
    • Samcor Park
    • La Montagne
    • Garsfontein
    • Moreletapark
    • Elarduspark
    • Rietvalleirand

     

    Meanwhile, the scheduled installation of a water supply pipeline connection at De Villebois Mareuil and Jacques Street in Moreleta Park will be carried out on Wednesday, 28 March 2018. This installation will result in water supply interruption from 08:00 until 20:00. On this day the areas mentioned below will be affected:

     

    • Waterkloof Glen
    • Erasmuskloof
    • Wingate Park
    • Rietvalleirand
    • Waterkloof AH
    • Elardus Park
    • Moreleta Park

     

    The City of Tshwane sincerely apologises for the inconvenience that may be encountered as a result of the above-mentioned planned maintenance. We also appeal to all the residents to use water sparingly at all times.

  • CITY MANAGER DENOUNCES CRIMINALITY AIMED AT PERSONNEL AND INFRASTRUCTURE

    CITY MANAGER DENOUNCES CRIMINALITY AIMED AT PERSONNEL AND INFRASTRUCTURE

    Sun, Mar 25, 2018


    The City Manager of Tshwane, Dr Moeketsi Mosola, would like to denounce in strongest terms the violence and thuggery directed at the metropolitan municipality’s personnel and infrastructure over the recent days.

    Yesterday, March 25 2018, a senior manager stationed in Region 6, was accosted by criminals while on duty attending to a service delivery interruption in Nellmapius, next to Mamelodi. The manager was deserted when criminals robbed him of his vehicle, phones as well as other items and sped off.

    At around 19:00, on Tuesday, March 6 2018, our technicians had to respond to a power outage affecting Olievenhoutbosch in Centurion. Whilst at the substation, the artisans were held hostage and barred from restoring electricity supply needed by the community. Our artisans were only let-off the next morning of March 7 2018.

    "While this aggression is meted out on our personnel it translates in delays in carrying out our maintenance responsibilities. I urge our communities to shield our employees from such unwarranted violence," says Dr Mosola.

    The City Manager further expresses his disgust on the deviant behaviour and vandalisation of the municipality’s infrastructure happening citywide in the seven Regions. In Region 3, alone, the following incidents of theft and damage to infrastructure occured:

    Yesterday, Elandstreet substation was vandalised – extensive damages have been encountered leaving some of the residents in Koedoespoort without electricity. The estimated time of restoring power to the community is Tuesday, 27 March this year.

    Service wires that run from the lamp pole to the households were stolen in parts of Atteridgeville, Muckleneuk, Menlo Park and Waterkloof yesterday – this means some families have been plunged into darkness for long hours.

     Pretoria CBD: the covers of electricity distribution boxes (along the sidewalk in various streets) were broken yesterday.

    Main feeder cables have been stolen thrice in a week at the Suiderberg substation that provides electricity to Mountainview and Suiderberg suburbs.

    "I would like to take this opportunity to thank all our consumers who were affected by the service disruptions for their patience and understanding following the recent downpours. We have managed to restore fundamental services in the form of water and electricity to 90% of the affected areas, despite the difficult rainy conditions," stated Dr Mosola.

    We are working hard to catch up with the outstanding and reported complaints (most of which are individual complaints) that have been logged with our customer service centres. We apologise profusely for the inconvenience caused, added Dr Mosola.

  • Persistent downpours

    Persistent downpours

    Fri, Mar 23, 2018

    ​The Tshwane Emergency Services Department has attended to 41 flooding incidents since yesterday afternoon that were caused by persistent downpours of rain. Storm water drains were blocked and could not handle the massive amount of water and debris that were entering certain areas.

     

    Emergency Services responded to the many incidents reported and had to negotiate, as best as it could, the gridlocked traffic in many areas due to flooded underpasses and low-water bridges.

     

    Families in Pienaarspoort were moved to areas of refuge in community halls after their shacks were flooded and the rising water posed a danger.

     

    The Apies River was in full flood for some time, and traffic was directed away from the low-water bridges. There were incidents of vehicles being stuck in underpasses, especially the underpass in Rachel de Beer Street.

     

    Many trees were also uprooted, which caused structural damage to houses and vehicles. Trees that fell on the roadway caused traffic congestion.

     

    The South African Weather Service has stated that the rain will continue until the weekend. Emergency Services is on high alert and is monitoring the situation in all areas known for floods during heavy or persistent rainfall. Disaster management officials from Emergency Services will continue to assess damages and monitor the weather situation in order to assist communities in need.

     

    You can take the following precautions during heavy rain and floods:

     

    • If possible, stay indoors and off the roads. Avoid crossing rivers and swollen streams where the water is above your ankles. If trapped in a vehicle during a flood, abandon the vehicle and get to higher ground.
    • Take special care of children; keep them away from flooded streams and rivers during storms or rainy conditions.
    • In buildings, move valuables to a safe place above the expected flood level. Switch off electricity at the supply point to the building.
    • Make sure that water can flow freely through your yard. If the water level rises outside your house, open the doors so that water can drain away and not cause structural damage. If at all possible, channel water in the direction of the nearest road or drainage system.
    • In rural areas, protect or relocate animals to a safe place on higher ground. Abandon your home immediately if evacuation is recommended, before access is cut off by flood water.
    • Never drive on a road that is completely covered by water and where no road surface can be seen. You do not know how deep the water is or if the road has been washed away. If the vehicle stalls, leave it immediately and seek higher ground.
    • All low-lying bridges must be avoided during a flood.
    • Be especially cautious at night when it is harder to recognise flood dangers.
    • Listen to the radio or TV for warnings and obey the instructions of emergency personnel and disaster management officers.

     

    Driving in flash flood conditions

    The following are important points to remember when driving in flood conditions:

     

    • 15 cm of water will reach the bottom of most passenger cars and may cause loss of control and possible stalling.
    • 30 cm of water will float away many vehicles.
    • 60 cm of rushing water can carry away most vehicles, including sport utility vehicles (SUVs) and pick-up trucks.

     

    Emergency numbers

     

    10177

    012 310 6300/6400

Contact Us | Terms & Conditions | RSS

Copyright ©2015 City of Tshwane | All Rights Reserved