Sign In
Welcome to City of Tshwane

012 358 9999 customercare@tshwane.gov.za

Media Releases
  • TSHWANE BUS SERVICES SHIFTS BACK IN OPERATION

    TSHWANE BUS SERVICES SHIFTS BACK IN OPERATION

    Wed, Apr 21, 2021

    The City of Tshwane is elated to announce that all the Tshwane Bus Services (TBS) shifts are back in operation with effect from this morning after the service had been suspended for almost a week due to an illegal strike by bus drivers. 

    Officials from the Tshwane Metro Police Department have been deployed to the TBS depots to ensure that there is no disruption of service. 

    This development means that the City will no longer continue with its intended action of applying for an urgent interdict at the Labour Court in Johannesburg this morning to prevent the employees from continuing with the unprotected strike and to restrain them from damaging municipal property. 

    Two buses were ostensibly stoned and damaged yesterday by the striking employees shortly after they had left the depot for the morning shift. Fortunately, no one was injured. 

    The TBS employees downed tools last Tuesday to pledge solidarity with one of the drivers who was arrested for a traffic infringement. The striking employees demanded that the TBS fleet be allowed to drive on the dedicated bus rapid transit lanes that are reserved for the exclusive use by the A Re Yeng bus service.  

    The City is continuing with disciplinary action against all the employees that participated in the illegal strike and is also implementing the no work, no pay rule.  

    City of Tshwane management is adamant that firm action has to be taken against employees that behave as though they are a law unto themselves, and who have scant regard for customers who are loyal TBS commuters. 

    The City reiterates its apology to the frustrated and inconvenienced TBS commuters and strives to ensure that there is no recurrence of such an unnecessary disruption of service.

  • THE HEALTH DEPARTMENT IS CALLING ON REGISTERED NOT-FOR-PROFIT ORGANISATIONS THAT IMPLEMENT DRUG AND SUBSTANCE ABUSE RESPONSE PROGRAMMES WITHIN THE CITY OF TSHWANE TO SUBMIT PROPOSALS FOR FUNDING FOR THE 2020/21 FINANCIAL YEAR FUNDING PERIOD

    THE HEALTH DEPARTMENT IS CALLING ON REGISTERED NOT-FOR-PROFIT ORGANISATIONS THAT IMPLEMENT DRUG AND SUBSTANCE ABUSE RESPONSE PROGRAMMES WITHIN THE CITY OF TSHWANE TO SUBMIT PROPOSALS FOR FUNDING FOR THE 2020/21 FINANCIAL YEAR FUNDING PERIOD

    Tue, Apr 20, 2021

    Not-For-Profit Organisations (NPOs) are invited to submit funding proposals covering any of the goals of the National Drug Master Plan (2019–2024) as reflected below:

     

    GOAL 1: DEMAND REDUCTION THROUGH PREVENTION AND TREATMENT OF DRUG USE, MISUSE AND ABUSE
    MEASUREABLE OBJECTIVE KEY DELIVERABLES
    To create awareness campaigns and educational sessions to promote healthy livingUse primary prevention measures to prevent drug use initiation and delay uptake
    Use secondary prevention to prevent progression to Substance Use Disorder (SUD)
    Increase prevention measures and tools to target risk groups in multiple settings, specifically in hotspot areas
    Promote the well-being of society through effective evidence-based prevention strategies tailored to the needs of individuals, families and communities
    Develop and/or implement technology-based (digital) social behavioural change communication initiatives and interventions
    Establish static service point(s) for the provision of harm-reduction services (like drop-in centres) in hotspots in line with the provisions of the applicable standard operating procedures, for example the standard operating procedure on drop-in centres for injecting drug users
    GOAL 7: STIMULATE ROBUST AND SUSTAINABLE ECONOMIC GROWTH AIMED AT REDUCING POVERTY, UNEMPLOYMENT, INEQUALITIES AND SUBSTANCE ABUSE IN COMMUNITIES
    KEY DELIVERABLES KEY ACTIONS
    Job creationImplement skills development and learnership programmes
    Skills, personal and economic developmentProvide aftercare and reintegration services
    Provide support for SMMEs and co-operatives
    Ensure access to SAQA-accredited education and training
    Create employment opportunities for people who use drugs
    Community empowermentConduct community dialogues and profiling

     

    • The City of Tshwane will make funding available for organisations to support projects that benefit the community and assist the City in realising its goals and objectives as set out in the Integrated Development Plan (IDP) and the Service Delivery and Budget Implementation Plan (SDBIP).
    • Only qualifying NPOs will be considered for funding in line with the requirements as reflected in this call for proposals and in line with the Policy Framework on Funding and/or support of NPOs within the City of Tshwane.
    • Applicants must ensure that all relevant documentation as well as the signatures of the designated official and the commissioner of oaths have been appended.

       

      LIST OF REQUIREMENTS 

      Applications must be accompanied by the following:
       
    • A registration certificate of NPOs from the Department of Social Development
    • A current letter of good standing from the Department of Social Development
    • A certificate in terms of the Prevention of and Treatment for Substance Abuse Act, 2008 (Act 70 of 2008) where it is deemed necessary by legislation
    • A copy of the governance model and/or accountability structure of the NPO
    • A copy of the latest audited annual financial statements certified by a registered professional accountant (the professional accountant's proof of registration must be attached to the application)
    • Details of other previous and current financial year funding received from the City of Tshwane
    • A certified copy of the approved stamped constitution
    • A copy of the latest signed minutes of the Annual General Meeting (not exceeding 18 months)
    • A valid tax clearance certificate from the South African Revenue Service (SARS)
    • Proof of operational physical address (such as proof of ownership or a lease agreement)
    • A detailed project plan indicating a detailed description of the project, measurable deliverables, project costs, and start and end dates (the project plan should cover the minimum requirements as reflected in the prescribed sample Click here
    • Completed prescribed application form  Click here
       

      APPLICABLE FUNDING CONDITIONS
       
    • The NPO must have been registered with the Department of Social Development for two years or more as at the closing date.
    • Applying NPOs must have a functional governance model and/or accountability structure in place (certified copies of the members' identity documents and proof of membership must accompany the application on the NPO letterhead).
    • NPOs must attach a portfolio of evidence in the proposed area of service with a minimum of three contactable references linked to the proposed services.
    • The City of Tshwane reserves the right to demand evidence for verification of any claims made in the applications.
    • The City of Tshwane reserves the right to conduct unannounced visits to the applying NPOs as part of the appraisal process and during project implementation.
    • Applicants who were previously funded and failed to perform and submit all reports, and were also found to have mismanaged funds, may not be considered during this round of funding.
    • Applications must be submitted on the prescribed application form.
    • NPOs approved for funding will be required to open a specific bank account for the purpose of this funding.
    • The City of Tshwane may request successful NPOs to participate in other programmes based on identified needs.
    • The City of Tshwane reserves the right to review the business plan of recommended or approved NPOs as and when it is deemed necessary for effective and efficient implementation of the project.
    • Funded NPOs will be required to submit monthly performance reports, including financial reports (submission dates will be communicated to the NPOs approved for funding).
    • NPOs which are already funded within the current financial year (2020/21) by any of the departments of the City of Tshwane will not be considered for this funding.
    • Only hand-delivered forms will be considered for funding. No emailed or faxed forms will be accepted.
    • Incomplete applications and applications that are submitted after the closing date will not be accepted. 

    Application forms can be provided electronically upon request. Such application forms can also be collected at the following address: 

    1st floor, Seminar Room 1

    Es'kia Mphahlele Library Building
    Cnr Madiba and Sisulu Street
    Pretoria
    0002 

    Complete applications must be hand delivered to the physical address reflected above. 

    For any enquiries, please contact the following officials: 

    • Kgaogelo Modipa:        012 358 0060 or kgaogelo@tshwane.gov.za
    • Rivonia Mathole:           012 358 6097 or rivoniamathole@tshwane.gov.za 

    The closing date for applications is 21 May 2021 at 12:00. 

    THE CITY OF TSHWANE RESERVES THE RIGHT TO NOT SELECT ANY NPO FOR SUPPORT.

  • CITY OF TSHWANE APPLIES FOR URGENT COURT INTERDICT AGAINST THE ILLEGAL STRIKE AT TSHWANE BUS SERVICES

    CITY OF TSHWANE APPLIES FOR URGENT COURT INTERDICT AGAINST THE ILLEGAL STRIKE AT TSHWANE BUS SERVICES

    Tue, Apr 20, 2021

    ​The City of Tshwane is heading to the Labour Court in Johannesburg this morning to apply for an urgent interdict against employees at Tshwane Bus Services (TBS) to stop them from continuing with the illegal strike and to restrain them from damaging City property. 

    Two of the City's buses were stoned and damaged by the striking employees this morning shortly after leaving the depot in the Pretoria CBD to do the morning shift. TBS management was forced to recall buses back to the depot for the safety of the drivers and passengers, as well as to safeguard the City's assets. Fortunately, no one was injured during the incident. 

    The TBS employees, mainly drivers, embarked on an illegal strike last Wednesday morning in solidarity with a colleague who was arrested the previous day for driving in the dedicated bus rapid transit lane. Thousands of loyal commuters have been left stranded since the beginning of the strike. 

    City management has been engaging with union representatives in a quest to get these employees to abandon the unprotected strike and to return to work. But the negotiations were futile as the employees dug in their heels and vowed to continue the strike. 

    About 40 buses started operating from yesterday morning, driven by employees belonging to labour union, IMATU, and continued to work this morning until the thuggish incident when the buses were attacked. Ordinarily, the City operates 160 buses daily. 

    If the striking employees do not return to work today, disciplinary proceedings will be instituted against them. The no work, no pay rule will be implemented against the employees that participated in the illegal strike. The City has exhausted all avenues for negotiations with the striking employees and was no left with no choice but to take a legal course of action. 

    The City condemns the thuggish actions of the employees whose behaviour this morning has the potential to tarnish the City of Tshwane brand. We call on law enforcement to act swiftly and firmly against those who were responsible for damaging City property. 

    The City would like to apologise profusely to TBS customers for the inconvenience caused due to the illegal strike. The City is doing everything in its power to normalise the situation. TBS will remain suspended until further notice. 

    Customers are urged to make alternative travel arrangements. The City will issue further communication to update customers on developments. 

  • Power trip at Kentron Substation affects water and power supply to nearby areas

    Power trip at Kentron Substation affects water and power supply to nearby areas

    Mon, Apr 19, 2021

    The City of Tshwane experienced a power trip at its Kentron Substation, which has affected nearby residents including the Zwartkop Water Tower. A team of technicians that was dispatched to the site earlier managed to swiftly restore the power supply at the substation.  

    However, some repair work is still being carried out on the feeder cable that supplies power to Highveld Substation. This has led to a power supply interruption to the Highveld suburbs, Zwartkop and Zwartkop Water Tower.  

    The interruption has also left residents in the high-lying areas of Zwartkop without a water supply as the Zwartkop Water Tower uses electricity to pump water. It is not yet known when both these essential services will be restored.  

    Residents will be updated on developments. 

    In the interest of safety, all electrical appliances must be treated as live (still on) at all times during the supply interruption period.

  • Planned maintenance to affect various parts of Mamelodi

    Planned maintenance to affect various parts of Mamelodi

    Thu, Apr 15, 2021

    The City of Tshwane wishes to inform its customers in some parts of Mamelodi and surrounding areas about a planned water supply interruption on Tuesday, 20 April 2021, from 08:00 until 16:00

    During this period, the City's technicians will carry out maintenance of control valves around the Mamelodi R4 Reservoir. The City urges residents to store enough water for household purposes during this time. 

    The following areas will be affected: 

    • Franspoort 332-JR
    • Gem Valley Ext 1, 2, 3, 4 and 16  
    • Glenway Estate
    • Leeuwfontein 229-JR
    • Leeuwfontein 427-JR
    • Mahube Valley Ext 1, 2, 3, 20, 21, 32 and 33
    • Mamelodi
    • Mamelodi Ext 2, 3, 4, 5, 6, 7, 8, 10, 12, 20 and 28
    • Nooitgedacht 33-JR
    • Pienaarspoort 339-JR 

    The City apologises for the inconvenience that might arise as a result of this maintenance work.

  • Planned interruption in Pretoria West Ext 2, 3 and 6

    Planned interruption in Pretoria West Ext 2, 3 and 6

    Mon, Mar 29, 2021

    Planned interruption in Pretoria West Ext 2, 3 and 6

    Residents in Pretoria West Ext 2, 3 and 6 are informed about a planned interruption of the water supply on 31 March 2021.  

    The scheduled work is a continuation of the upkeep that was carried out on 24 March 2021. The said maintenance is crucial as it arose when the City's team of technicians experienced challenges with the fitted couplings which were causing a leak inside the chamber.  

    This essential work, which is scheduled from 08:00 until 16:00, entails fixing the leakages that were detected. 

    Residents are urged to store enough water for household use.  

    The City would like to apologise profusely for the inconvenience that might arise as a result of this essential upkeep.

  • Emerging Farmers’ Development Fund Project ready to plant the first seeds worth R2 million

    Emerging Farmers’ Development Fund Project ready to plant the first seeds worth R2 million

    Tue, Mar 2, 2021

    The need for assistance was expressed to me by two of the city’s young emerging farmers. Specifically, these young farmers asked me to help them with training in financial management, and with access to capital.

    Following this meeting and my subsequent announcement of the establishment of an Emerging Farmers’ Development Fund, I instructed officials in my office to make this happen.

    Through reprioritisation efforts and identified savings within the Office of the Executive Mayor, which included internalising a number of planned research projects, we have now confirmed through Council approval of the adjustment budget for 2020/21 on Thursday that we will "seed" the Emerging Farmers’ Development Fund with R2 million.

    This initial R2 million will allow us to provide at least 100 emerging farmers in Tshwane with access to capital in the form of micro-grants. The micro-grant is not intended to "help float" the businesses of our emerging farmers, but it is designed to assist them in procuring specific equipment and input material that will stimulate their respective agri-businesses. Financial training will be provided to emerging farmers as part of this initiative.

    Based on the guidance and advice from agricultural experts familiar with the agricultural environment and sector in Tshwane, the micro-grants will allow emerging farmers to procure drilling and equipping services (for water), water tanks for storage, irrigation equipment, shade nets or tunnel structures for controlled farming, seedlings or seeds and fertiliser, as well as certain animal feed.

    We believe this investment through our Emerging Farmers’ Development Fund will allow our emerging farmers, and the residents of Tshwane, to harvest and enjoy future crops with a significantly increased yield, and that the increase in their financial well-being will be equal to the increase in their crop yield.

    The implementation of this fund will be through my office in collaboration with our Agriculture and Rural Development Division under the leadership of the MMC for Environment and Agriculture Management, Cllr Dana Wannenburg. This implementation structure will afford

    my office the responsibility to monitor progress, engage with the emerging farmer beneficiaries and provide me with continuous feedback on this critical initiative.

    Agriculture can be found throughout Tshwane, especially in Regions 4, 5, 6 and 7. These areas are also prone to extreme events such as flooding and intense thunderstorms, which can have a detrimental impact on agricultural infrastructure. In addition, the increases in very hot days, heatwaves and high fire-danger days will likely reduce crop yields and increase cattle and poultry mortality in Tshwane.

    For the City of Tshwane, preventative action should also include water-sensitive urban design and promoting climate-resilient agriculture and ecosystems. The launch of this Emerging Farmers’ Development Fund is also at the forefront of these required climate actions, as highlighted by the City of Tshwane’s updated 2020 Climate Risk and Vulnerability Assessment (CRVA).

    The Climate Action Plan indicates that we should focus on implementing actions that will build the general resilience of the city and its people by raising awareness, providing training, improving health and food security, maintaining infrastructure and ensuring environmental conservation. I am confident that empowering our emerging farmers through the Emerging Farmers’ Development Fund to become more productive will build resilience in Tshwane.

    The City of Tshwane would like to invite all interested emerging farmers who meet the prescribed requirements and who currently farm within our municipal boundaries to apply to the Emerging Farmers’ Development Fund for consideration. Application form and the requisite criteria are available on the City of Tshwane website.

    For further enquiries, please email lardos@tshwane.gov.za and ntsikanem@tshwane.gov.za.

    The deadline for applications is Sunday, 14 March 2021, at midnight.

  • WALTLOO LICENCING CENTRE OFFERING LIMITED SERVICES TODAY DUE TO BREAK IN

    WALTLOO LICENCING CENTRE OFFERING LIMITED SERVICES TODAY DUE TO BREAK IN

    Mon, Feb 22, 2021

    The City of Tshwane's Driving Licence Testing Centre at Waltloo, east of the city, will not open for business today following a break in which occurred late on Sunday night. The centre will, however, be able to accommodate learner's and driving licence tests for candidates who made prior appointments scheduled for today.


    The break in has been reported to the police and investigations are underway. The affected section has been badly damaged by the equipment used to force entry into the banking area of the centre. If all goes well and police finish taking the fingerprints today, the centre will resume business operations tomorrow.

    The City wishes to apologise to its customers for the inconvenience caused.

  • Emergency repairs to be carried out at the Wonderboom Reservoir bulk pipe

    Emergency repairs to be carried out at the Wonderboom Reservoir bulk pipe

    Fri, Feb 19, 2021

    On Monday, 22 February 2021, the City of Tshwane will carry out emergency repairs on a leaking bulk pipe from the Wonderboom Reservoir which supplies water to Wonderboom and surrounding areas. 

    Residents in the Wonderboom supply area are thus forewarned about an interruption of the water supply on this day for eight hours from 08:00 until 16:00. 

    The following areas will be affected:  

    • Bon Accord
    • Pyramid
    • Waterval 

    Residents are urged to store enough water for household purposes during this time. 

    The City of Tshwane apologies for any inconvenience caused by this shutdown.

  • CITY OF TSHWANE JOB INTERVIEW SCAM

    CITY OF TSHWANE JOB INTERVIEW SCAM

    Fri, Feb 12, 2021

    ​The City of Tshwane is dismayed after discovering a notice circulating through a short messaging platform about a bogus invitation to an interview for an administration clerk vacancy in the City of Tshwane. 

    The notice (message) is devoid of any truth as the City only advertises vacant posts in newspapers and on the Job Forum page of its website, www.tshwane.gov.za. Individuals who are shortlisted for interviews are phoned directly and receive a formal letter inviting them to an interview. 

    We urge the public to ignore the message, as it is a scam. The City is appalled at the scammers who prey on the emotions of unsuspecting jobseekers by manufacturing information about the existence of job vacancies and inviting them to interviews. We suspect that the aim of the scammers was to con vulnerable community members who are desperate for jobs. 

    We wish to warn those who are peddling such false information that they will be arrested, charged and prosecuted, as their actions border on criminality. Further, we request the public to contact the Tshwane Metro Police Department on 083 657 2998 whenever they come across such "job adverts" that are issued outside the norms and procedures of the City's processes. 

    Below is the false invitation being circulated that must be ignored: 

    INVITATION TO AN INTERVIEW 

    Dear applicant, we would like to invite you to come and attend an interview. 

    Position:          Admin Clerk

    Date:               12 February 2021

    Venue:            City Of Tshwane Metropolitan Municipality, Tshwane House, 320 Madiba Street, Pretoria

    Time:              10:30 AM 

    NB: Please call your HR co-ordinator Mr Marula at 0780684229 to confirm your bookings today not later than today. 

    Kind regards City Of Tshwane Metropolitan Municipality HR department. 

    The public is cautioned not to fall for the scam, as there is no such post. In addition, we urge the public to always be vigilant of fraudulent activities and not to pay anyone for a job application or interview.

  • TEMPORARY SUSPENSION OF OPERATIONS AT WALTLOO LICENCING CENTRE

    TEMPORARY SUSPENSION OF OPERATIONS AT WALTLOO LICENCING CENTRE

    Wed, Jan 13, 2021

    The City of Tshwane would like to inform residents about the temporary suspension of motor vehicle registration and licencing operations at Waltloo Licencing Centre with effect from today, 12 January 2021, following a reported positive COVID-19 case. 

    During the closure and suspension of operations, the affected licencing centre will be disinfected to combat the risk of further COVID-19 infection. However, all scheduled driving licence tests will not be affected by the suspension of operations. 

    The licencing centre will reopen for operations as soon as the disinfection process has been completed. Further updates will be issued in this regard.  

    The following licencing centres remain open to assist residents with temporary driving licences as well as registration and licencing of motor vehicles: 

    • Centurion Licencing Centre
    • Akasia Licencing Centre
    • Bronkhorstspruit Licencing Centre 

    Group Property, the Health Department and Group Human Capital Management will adhere to the City of Tshwane's standard operating procedure on buildings with confirmed positive COVID-19 cases. 

    During the disinfection and deep cleaning of workplaces, all employees housed at Waltloo Licencing Centre have been advised to remain at home and to take the necessary precautionary measures to observe occupational health and safety directives and protocols related to COVID-19.

  • TEMPORARY SUSPENSION OF OPERATIONS AT CENTURION LICENCING CENTRE

    TEMPORARY SUSPENSION OF OPERATIONS AT CENTURION LICENCING CENTRE

    Wed, Dec 23, 2020

    The City of Tshwane would like to inform its customers of the temporary suspension of services at Centurion Licencing Centre with effect from Wednesday, 23 December 2020, following a reported positive case of COVID-19. 

    Centurion Licencing Centre, which is situated in the south of Tshwane, will be disinfected during the closure, and vehicle registration and licencing operations will be suspended in order to combat the risk of further COVID-19 infections. 

    The affected licencing centre will reopen for operations as soon as the disinfection process has been completed. Further communication in this regard will be issued in due course. 

    The following licencing centres remain open to assist customers with temporary driving licences and the registration and licencing of motor vehicles: 

    • Waltloo Licencing Centre
    • Akasia Licencing Centre
    • Bronkhorstspruit Licencing Centre 

    Group Property, the Health Department and Group Human Capital Management will adhere to the City of Tshwane's standard operating procedure on buildings with confirmed positive COVID-19 cases. 

    During the disinfection and deep cleaning of workplaces, all employees housed at Centurion Licencing Centre are encouraged to remain at home and to take the necessary precautionary measures to observe occupational health and safety directives and the protocols related to COVID-19. 

    The City wishes to apologise to its customers for the inconvenience caused.

  • CITY EXTENDS OPERATING HOURS AT THABO SEHUME STREET LICENCING CENTRE

    CITY EXTENDS OPERATING HOURS AT THABO SEHUME STREET LICENCING CENTRE

    Wed, Dec 23, 2020

    The City of Tshwane would like to inform residents and motorists that the licencing centre at 227 Thabo Sehume Street in the central business district (CBD) will not be affected by the temporary closure of municipal offices over the festive season. 

    This licencing centre will remain open for the period of 28 December 2020 to 2 January 2021. However, this period excludes 1 January 2021, which is New Year's Day. 

    The office will open for business from 08:00 to 14:00 on weekdays and from 08:00 to 14:00 on Saturdays. 

    The following services will be rendered at the licencing centre: 

    • Registration of motor vehicles
    • Licencing of motor vehicles

  • Planned water supply interruption in Villieria and surrounding areas

    Planned water supply interruption in Villieria and surrounding areas

    Tue, Dec 22, 2020

    ​On Wednesday, 6 January 2021, from 08:00 to 17:00, the City of Tshwane will carry out repair work on a 600 mm diameter water pipe at the corner of Terblanche Street and 30th Avenue in Villieria.  

    Residents are thus forewarned that water supply will be interrupted during this period in the following areas: 

    • Villieria
    • Koedoespoort
    • Moregloed
    • Queenswood 

    The City of Tshwane sincerely apologises for any inconvenience that may be caused by the interruption of the water supply due to the scheduled work. 

    We appeal to all residents to use water sparingly during this time. Residents are advised to make provision for emergency water for the period of the water supply interruption.

  • Temporary closure of municipal offices over the festive season

    Temporary closure of municipal offices over the festive season

    Mon, Dec 21, 2020

    Residents of Tshwane are informed about the temporary closure of non-essential services during the festive season from 24 December 2020 at 12:00 to 4 January 2021 at 07:30. 

    Please note the following during this period:  

    • All walk-in customer care centres will be closed.
    • Billing and meter reading enquiries will not be attended to.
    • Meter readings will not be captured.

     

    The call centre services will remain open to assist with the reporting the following matters: 

    • Power failures
    • Street lights
    • Water leaks
    • Matters related to roads and storm water
    • Potholes
    • Traffic signals
    • Water and sanitation

       

    The following email services will not be functional from 12:00 on 24 December 2020 to 07:30 on 4 January 2021: 

    • Customer care
    • Meter readings
    • Bulk waste management
    • Domestic waste management

     

    However, the following email services will be available: 

    • To report potholes: potholes@tshwane.gov.za
    • To report faulty traffic lights: trafficsignalfaults@tshwane.gov.za
    • To report water leaks: waterleaks@tshwane.gov.za
    • To report sewer problems: sewerblockage@tshwane.gov.za
    • For enquiries related to water quality: drinkingwater@tshwane.gov.za

     

    Account payments 

    The following municipal pay points will be open on 28, 29, 30 and 31 December 2020, but will close at 12:00 on 31 December 2020: 

    • Tram Shed
    • Akasia
    • Olievenhoutbosch
    • Beirut 

    If you are away from home during the festive season, there are easy, quick and safe electronic facilities you can use to make payments. Always pay for municipal services, whether you have received a notice or not. You can make your payments through e-Tshwane or at accredited third-party pay points, such as the Post Office, Pick 'n Pay, Shoprite, Checkers, Usave, OK, Spar, Boxer, Caltex, BP, EP kiosks, Investec, MTN, FNB, Absa, Nedbank or Standard Bank. You can also make payments via electronic fund transfers. 

    Refuse collection 

    Waste collection services will be rendered as normal during the festive period, including on public holidays, except on Christmas day. Residents whose refuse collection falls on 25 December 2019 (Christmas day) should not take out their refuse bins on that day.  

    Household waste collection that is scheduled for collection on Friday, 25 December 2020, will be collected on Saturday, 26 December 2020. 

    The City's landfills and garden waste sites will be fully operational during the festive season, except on 25 December 2020. 

    Residents are advised to ensure that their waste bins are taken out on the collection days in their areas. In addition, residents are reminded to continue washing their hands with soap and water or to sanitise their hands after handling a waste bin. 

    Emergency services 

    The Tshwane Metro Police Department and the Emergency Services Department are on full alert this festive season and will operate 24 hours a day to assist residents. 

    For assistance, call: 

    Emergency Services: 107 or 012 310 6300/6400

    Tshwane Metro Police Department: 012 358 7095

  • CITY EXTENDS OPERATING HOURS AT LICENCING CENTRES

    CITY EXTENDS OPERATING HOURS AT LICENCING CENTRES

    Mon, Dec 7, 2020

    As the festive season period commences, the City of Tshwane's Roads and Transport Department would like to inform prospective and current drivers that with effect from Saturday, 5 December 2020, the operating hours of licencing centres will be extended. 

    The selected centres will open for business from 08:00 to 15:00 on weekdays, and 06:00 to 14:00 on Saturdays and Sundays.

    This arrangement is meant to ensure that customers are catered for during the festive season and also to clear the backlog brought about by the hard lockdown regulations. 

    The following services will be rendered at the identified licencing centres: 

    • Renewal of driving licence cards
    • Application and testing for learners' licences
    • Registration and licencing of motor vehicles 

    The following centres will operate for extended hours during the festive season: 

    Licencing centre ServicesOperating hours
    Akasia
    • Driving licence card renewal by appointment, subject to submission of a valid optometrist's certificate.
    • Application for temporary driving licences, subject to submission of a valid optometrist's certificate.

      An appointment is not required.
    • Application and testing for learner's licences via the online booking system.

    Weekdays: 08:00 to 15:00

    Saturdays and Sundays: 06:00 to 14:00.

    • Licencing and registration of motor vehicles at public walk-in facilities.

    Weekdays 08:00 to 15:00

    Saturdays: 08:00 to 13:00

    Centurion
    • Driving licence card renewal by appointment, subject to submission of a valid optometrist's certificate.
    • Application for temporary driving licences, subject to submission of a valid optometrist's certificate.
      An appointment is not required.
    • Application and testing for learner's licences via the online booking system.

    Weekdays: 08:00 to 15:00

    Saturdays and Sundays: 06:00 to 14:00

    • Licencing and registration of motor vehicles at public walk-in facilities.

    Weekdays: 08:00 to 15:00

    Saturdays: 08:00 to 13:00

    Waltloo
    • Driving licence card renewal by appointment, subject to submission of a valid optometrist's certificate.
    • Application for temporary driving licences, subject to submission of a valid optometrist's certificate
      An appointment is not required.
    • Application and testing for learner licences via the online booking system.

    Weekdays: 08:00 to 18:00

    Saturdays: 08:00 to 13:00

    • Licencing and registration of motor vehicles at public walk-in facilities.

    Weekdays: 08:00 to 15:00

    Saturdays: 08:00 to 13:00

    Bronkhorstspruit
    • Driving licence card renewal by appointment, subject to submission of a valid optometrist's certificate.
    • Application for temporary driving licences, subject to submission of a valid optometrist's certificate
      An appointment is not required.
    • Application and testing for learner's licences via the online booking system.

    Weekdays: 08:00 to 18:00

    Saturdays: 08:00 to 13:00

    • Licencing and registration of motor vehicles at public walk-in facilities.

    Weekdays: 08:00 to 15:00

    Saturdays: 08:00 to 13:00


  • Planned maintenance of the Makgatho Substation

    Planned maintenance of the Makgatho Substation

    Thu, Nov 26, 2020

    The City of Tshwane has received a notification from Eskom, the power utility, about a planned shutdown of the electricity supply to Winterveld Ext 3 on 4 December 2020 from 08:00 until 16:00. 

    The shutdown is necessitated by the need to carry out maintenance work on electrical components inside the Makgatho Substation. 

    Residents are thus forewarned about an interruption of the electricity supply and advised to treat all network points as live at all times during the supply interruption period. 

    The City apologises for the inconvenience arising from this interruption.

  • CITY OF TSHWANE HONOURS FEMALE SPORTS STARS WITH ACCOLADES

    CITY OF TSHWANE HONOURS FEMALE SPORTS STARS WITH ACCOLADES

    Mon, Nov 23, 2020

    In the third edition of the Futballing Girls Women in Sports Awards, the City of Tshwane honoured their female stars with accolades at the Women in Sports Awards held on Thursday, 19 November 2020, at the Es'kia Mphahlele Hall in Pretoria. The successful event was supported by Futballing Girls, the Gauteng Sports Confederation, the City of Tshwane and the Tshwane Sports Council.  

    The Women in Sports Awards were founded in 2017 by Moonira Ramathula, founder of the non-profit organisation Futballing Girls, as a commitment to the recognition and empowerment of women in sport. The annual prestigious event was launched in Ekurhuleni, and has since grown to include the West Rand, the City of Johannesburg and the City of Tshwane. 

    This year's edition enjoyed an excellent turnout with four regions across the province reaching a total 881 nominations – the West Rand had 205 nominations, the City of Ekurhuleni had 226 nominations, the City of Johannesburg had 216 nominations and the City of Tshwane had 234 nominations.  

    Banyana Banyana star Hilda Magaia, who scored a hat-trick that sent Bayana Banyana into the Council of Southern Africa Football Associations Women's Championship final, scooped the award of sportswoman of the year, following an incredible performance for Banyana Banyana and in the South African Football Association National Women's League. 

    "The amount of work all nominees and finalists have put in to keep women sports alive is amazing and quite admirable. We need to ensure that we are advocates for women in sports through growing and creating awareness around women in sports, especially around the young girls who seek guidance and mentorship," said Futballing Girls founder, Moonira Ramathula. 

    "We need to stop being afraid to embrace who we are as women and celebrate our successes; irrespective of how small the success is, it is still a success as you are the only one who knows how much you put in to reach that level," she continued. 

    The City of Tshwane's MMC for Community and Social Development Services, Cllr Thabisile Vilakazi, expressed her gratitude to the Women in Sports empowerment initiative as it is aligned with the City's development objectives. "The Sport and Recreation Section will support the awards whose objectives are, amongst others, to motivate, inspire a high performance, and to appreciate and acknowledge all sports women for their efforts. To all the nominees and finalists, congratulations and keep moving mountains," said Cllr Vilakazi.

     

    The 2020 Women in Sports Awards winners 

    1.     Sportswoman of the year: Hilda Magaia

    2.     Sportswoman with disability of the year: Zinhle Mvukela

    3.     School sports athlete of the year: Taytum Rosseau

    4.     Sports administrator of the year: Tshiila Mulaudzi

    5.     Sports achiever of the year: Tove van Zyl

    6.     Coach of the year: Jenny van Dyk

    7.     Sponsor of the year: SPAR

    8.     Volunteer of the year: Mavis Sgudhla

    9.     Technical official of the year: Mpho Makhoba

    10.   School team of the year: Waterkloof Under-18 Girls' Chess Team

    11.   Team of the year: Tshwane University of Technology Ladies' Football Team

    12.   Sports club of the year: University of Pretoria Netball Club

    13.   Community sports journalist of the year: Bhekani Bright Ndebele

    14.   Community sports radio presenter of the year: Phemelo Prince Pule

    15.   Community project (non-profit, non-political or non-governmental organisations) of     the year: Blue Bulls Girls Development Programme

    16.   Federation of the year: Gauteng North Figure Skating

    17.   The following sportswomen received the Sports Confederation Presidential Award:

    • Josina Tellie
    • Khabo Zitha
    • Liana Laubscher
    • Judie-Marie Steenkamp
    • Wilhelmina Grobbelaar

     

    A full video of the prestigious Women in Sports Awards ceremony is available on the social media platforms of the Gauteng Sports Confederation and Futballing Girls. 

    Enquiries
    Kgopotso Mathunyane

    Futballing Girls Media Liaison Officer

    Cell: 078 323 5800

    Email: info@futballinggirls.co.za

     

    Website: www.futballinggirls.simplesite.com

  • Cable failure at Pyramid Substation leads to an outage

    Cable failure at Pyramid Substation leads to an outage

    Fri, Nov 13, 2020

    The Pyramid Substation in Region 2 has experienced a cable operational failure on the primary transformer resulting in a power outage that has affected the following farm areas. 

    • Pyramid
    • Rooiwaal
    • Grootvlei 

      The City's technicians are on-site attending to the repairs. The restoration time is expected to be around 21:00. 

      In the interest of safety, all electrical appliances must be treated as live (still on) at all times during the supply interruption period.  

      The City apologises for the inconvenience arising from this interruption.

  • City of Tshwane renders assistance to victims of severe thunderstorm

    City of Tshwane renders assistance to victims of severe thunderstorm

    Mon, Nov 9, 2020

    I am extremely saddened by the devastation wrought by a severe thunderstorm in Region 2, north of the city, last night. The thunderstorm caused significant damage to at least 31 houses in Refentse (formerly Stinkwater) and New Eersterus. 

    The City's Emergency Services Department has assessed the damage and, along with the City's Community and Social Development Services Department, has identified a community centre to temporarily accommodate the affected households. I have requested that the Emergency Services Department monitor the situation and provide me with regular feedback. 

    I wish to express my heartfelt condolences to the affected families in these difficult times, and hope that the damages may be speedily repaired where possible or that, working with the City, suitable alternative accommodation is found. 

    As we enter the rainy season, severe thunderstorms and the risk of flooding is a reality across many parts of the City, and I urge residents to take the necessary precautions, where possible, to avoid being caught up in dangerous situations. 

    In general, these precautions include the following: 

    • Stay indoors and off the roads where possible.
    • Avoid crossing rivers and swollen streams where water is above your ankles.
    • If trapped in a vehicle during a flood, abandon the vehicle and climb to higher ground.
    • In buildings, move valuables to a safe place above the expected flood level. Switch off electricity at the supply point to the building.
    • In rural areas, protect or relocate animals to a safe place on higher ground. Abandon your home immediately if evacuation is recommended before access is cut off by flood water.
    • Never drive on a road that is completely covered by water and no road surface can be seen. You do not know how deep the water is or if the road has been washed away. If the vehicle stalls, leave it immediately and seek higher ground.
    • Be especially cautious at night when it is harder to recognise flood dangers.

    Listen to the radio or watch television for warnings, and obey the instructions from emergency personnel and disaster management officers.

  • PLANNED UPGRADES TO THE ISCOR HEIGHTS BULK PIPELINE

    PLANNED UPGRADES TO THE ISCOR HEIGHTS BULK PIPELINE

    Mon, Nov 9, 2020

    The residents of Pretoria West in Region 3 are informed about planned upgrades to a bulk pipeline that supplies water to the Iscor Heights Reservoir, which will take place on Tuesday, 10 November 2020, from 08:00 to 17:00. 

    On this day, plumbers will install special fittings on the existing chamber of the reservoir. This compels the City to shut down the inlet supply of water to the reservoir. However, the reservoir will be filled to capacity before the shutdown and no water supply interruption is anticipated. 

    However, the following areas might be affected: 

    • Kwaggasrand
    • Philip Nel Park
    • Pretoria Industrial
    • Pretoria Town and Townlands 351-JR
    • Proclamation Hill
    • West Park
    • Pretoria Industrial Township
    • Pretoria Ext 10
    • Proclamation Hill Ext 1
    • West Park Ext 4 and 5 

    The City apologises for the inconvenience that might arise as a result of the upgrades.

  • PLANNED MAINTENANCE OF HEATHERVIEW WATER NETWORK

    PLANNED MAINTENANCE OF HEATHERVIEW WATER NETWORK

    Mon, Nov 9, 2020

    On Tuesday, 10 November 2020, the City of Tshwane will carry out maintenance and upgrading work in Heatherview Ext 37 from 08:00 until 17:00. During this period, our technicians will conduct a tie-in connection at the corner of Fourth Avenue and Main Street. 

    An interruption of the water supply will be avoided at all costs, however, the water supply may be interrupted from time to time in the following areas: 

    • Heatherdale Agricultural Holdings
    • Heatherview Ext 23, 32, 34, 37, 38, 39 and 67
    • Witfontein 301 JR 

    The City apologises for the inconvenience that might arise as a result of this upgrading work.

  • IT IS TIME TO RESTORE TSHWANE TO A WORLD-CLASS CAPITAL CITY

    IT IS TIME TO RESTORE TSHWANE TO A WORLD-CLASS CAPITAL CITY

    Fri, Nov 6, 2020

    Remarks delivered by the Executive Mayor of Tshwane, Cllr Randall Williams, on the announcement of the Members of the Mayoral Committee (MMCs)
     
    Good afternoon to all those who have gathered here today, particularly the members of the media.

    Less than a week ago, I was elected as Executive Mayor of Tshwane. This came after the City  was placed under administration unlawfully by the provincial government, who also dissolved  Council.

    For more than seven months the City did not have political leadership or oversight over core operations. Councillors were removed from their communities and in its place a total void was
    created between the City and Tshwane residents.

    It caused immense frustration for residents and resulted in immense disruption in their lives. The  trust that many people had in the workings of local government has been eroded. There has been
    a relationship breakdown.

    That is why I will begin restoring the trust that residents of this city have in their elected leadership today. In the 2016 local government elections they voted for councillors; I was one of them. They
    entrusted me and my fellow councillors with a responsibility to represent them and ensure that the City responds to their needs.

    It is time to begin rebuilding and strengthening that relationship. It is time to restore the well-being of Tshwane, our capital city.

    For the last few days I have immersed myself in getting briefed on all matters that pertain to the current operational status quo in the City. What I have found has been disturbing.

    You might have read that the City’s financials are in crisis. A ballooning deficit of R4,4 billion has been inherited from the last financial year, which ended on 30 June 2020.

    Collection rates are down, and the debtors book has increased by over R5 billion since the DA was removed in March this year. The overall credit status of the City has been severely weakened
    after being downgraded. Operationally, the City is also limping.

    To stabilise the finances, budgets have been cut across departments, many of which provide frontline basic service delivery. This has hampered the City’s ability to respond speedily to service
    delivery requests, and procure goods and services that support operations.

    The impact of COVID-19 and the lockdown has significantly disrupted operations with many   employees being sent to work remotely without the necessary tools to effectively do their jobs. I
    have already given the acting City Manager an instruction that there must be a full recall of staff.
    This instruction has been executed and already I have seen staff returning to the City.

    Aside from staff with serious medical conditions and co-morbidities, I want all City of Tshwane staff at their offices serving the residents of this city. All senior managers will be responsible for making sure that their staff are at work, accounted for and doing their duties. It is time to get the capital city back to work.

    I also intend to squeeze every drop of savings out of the City that I can so that we can restore financial stability. It will start with scrutinising all the spending that took place in the last seven
    months, along with the implementation and tracking of a financial turnaround strategy.

    A crucial objective of mine is to enhance project management in the City by developing a robust internal capacity to ensure that City projects are completed. This will also then significantly reduce
    the City’s spending on consulting and contracted services.

    Starting immediately, I want spending on unnecessary items cut.
    • Spending on catering in the City of Tshwane will cease. Free lunches are over. No matter the length of the meeting or the formality of the engagement, the City will not purchase food.
    • Events and conferences will have their budgets reduced and channelled to core service delivery. Where possible, all such engagements will happen either in Tshwane House or online.
    • All international travel will be restricted. I intend to immediately begin reviewing and appropriating these budgets to direct them to core service delivery. Travel abroad will only be considered when funded by external partners or donors.
    • Spending on consumables, such as stationery and printing, will be tightly controlled so that only core and necessary items are procured.
    The business of core service delivery must now be prioritised. This afternoon I will present a detailed ten-point service delivery intervention plan to City of Tshwane top management.

    1. Prioritising the electrical grid and water infrastructure
    2. Implementing a robust COVID-19 management strategy
    3. Creating a reliable waste and refuse removal service
    4. Providing stringent financial management and oversight
    5. Enhancing city safety and emergency services
    6. Promoting employment and economic growth in the city
    7. Supporting the vulnerable and providing social relief
    8. Fast-tracking development by cutting red tape
    9. Applying expansive financial cost-cutting across City processes
    10. Maintaining and expanding road infrastructure
    I have even gone so far as to develop specific key performance indicators that I want departments to track. This will ensure that they report on exactly what I ask of them.

    In the coming weeks I intend to communicate intensely on their implementation. To do this I will need a strong team; a group of people with a diversity of skills who are talented professionals. I
    am pleased to unveil that team today. I would ask that they either raise their hand or stand as I announce them.

    Cllr Mpho Mehlape-Zimu: MMC for Human Settlements

    In 2012, Mpho entered the world of politics by serving as professional support staff member to the DA. During the same period she equipped herself for the rigours of public office by obtaining certifications in the fields of gender, youth and people with disabilities, as well as governance and compliance. She was elected to Council in 2017 and became Deputy Chief Whip in 2019.

    Cllr Sylvester Phokoje: MMC for Human Capital Management and Shared Services

    Sylvester is a practicing advocate and consultant in the fields of human resources development and labour relations. With almost 40 years’ experience in the human resources field, Sylvester brings a wealth of experience to Group Human Capital Management

    Cllr Thabisile Vilakazi: MMC for Community and Social Development Services

    Thabisile was sworn in as Councillor in 2016, and has served as the Chairperson for the Section 79 Oversight Committee for Community and Social Development Services since then. Thabisile has excelled in her duties as committee chairperson, and I am certain that she will continue to do so in her new role as MMC. 

    Alderman Karen Meyer: MMC for Community Safety

    Karen was first elected to Council in 2000, and has served as a councillor in the City for the past 20 years. From 2001, she was the official opposition’s spokesperson for Community Safety right
    up to 2016, when she was appointed as Chairperson of the Local Geographical Names Committee. In February 2019, she was appointed as MMC for Community Safety and she will
    continue her relentless pursuit for a safer Tshwane.
          
    Cllr Sakkie du Plooy: MMC for Health

    As an ordained minister, Sakkie served as Chaplain of the former South African Defence Force and the Dutch Reformed Church in Parys up to 1989. He then entered the public service and worked in a number of government departments until his election to Council in 2014. In 2016, he was appointed as MMC for Health where he served with distinction until moving to the Community and Social Development Services portfolio in February 2019. His return to the
    Health portfolio will see him pick up where he left off and continue his exceptional work.

    Cllr Mare-Lise Fourie: MMC for Finance

    Mare-Lise worked for the City Council of Pretoria from 1970 right up to her departure from the City of Tshwane in 2003. One of South Africa’s leading authorities on municipal finances and financial management, she has presented courses on the subject at the Universities of South Africa, Johannesburg and Pretoria, as well as the Tshwane University of Technology. Mare-Lise entered Council in 2014 and was appointed as MMC for Finance in 2016. She will lead
    the City’s financial turnaround strategy, and I am confident that she will return the City to a solid financial footing.
                           
    Cllr Phillip Nel: MMC for Utility Services and Regional Operations and Coordination

    A professional engineer with over 40 years’ experience in the private sector, backed by a business leadership degree and proven record of organisational development, Phillip brings a wealth of project and performance management knowledge and experience to this portfolio. With the current challenges experienced by both departments, Phillip will be on the frontline in terms of basic service delivery.

    Cllr Dana Wannenburg: MMC for Environment and Agriculture Management

    Dana Wannenburg is a born and bred entrepreneur of Pretoria, with over 20 years’ experience in the motor and commercial property industry. Dana was first elected to Council in 2000, where he
    served in various capacities until being appointed as MMC for Environment and Agriculture Management in 2019.

    Cllr Bruce Lee: MMC for Economic Development and Spatial Planning

    Bruce was first elected to Council in 2011 and served on the Section 79 Oversight Committee for Economic Development and Spatial Planning for several years. Armed with an MBA and a political science degree from universities in Taiwan and Hong Kong,
    Bruce has managed and run several businesses in the manufacturing and export sector in the southern African region.

    Cllr Dikeledi Selowa: MMC for Roads and Transport

    Dikeledi was first elected to Council in 2016 and appointed as Chairperson of the Section 79 Oversight Committee for Utility Services. She holds several certifications on monitoring and
    evaluation in the public sector, governance excellence and local government legislation. As an ardent youth activist, Dikeledi will focus her energies on empowerment and development in the
    Roads and Transport portfolio.

    In 2016 when the DA took office, we decided to ban the use of blue light brigades by the political leadership in the City. I want to affirm that commitment today. MMCs must be humble representatives of the residents of this city.

    The work has started. As we speak I have interrupted a two-day mayoral briefing session where all these MMCs and Section 79 oversight chairpersons have been getting up to speed on the
    operational status of the City.

    By the end of today, I would have presented my detailed strategic interventions to the top management that I want implemented in the City.

    Thank you for attending today. I will now take any questions you might have.

  • TEMPORARY CLOSURE OF THE MENLO PARK GARDEN REFUSE SITE

    TEMPORARY CLOSURE OF THE MENLO PARK GARDEN REFUSE SITE

    Thu, Nov 5, 2020

    The City of Tshwane wishes to inform the residents of Menlo Park and surrounding areas about a temporary closure of the Menlo Park Garden Refuse Site from 8 to 9 November 2020. 

    The closure comes as a result of planned maintenance work on-site. Residents are advised to use the Rooihuiskraal and Eersterust Garden Refuse Sites as alternatives.    

    The City apologises for the inconvenience that will arise from this maintenance work.

  • EXECUTIVE MAYOR OF TSHWANE TO ANNOUNCE MEMBERS OF THE MAYORAL COMMITTEE ON THURSDAY

    EXECUTIVE MAYOR OF TSHWANE TO ANNOUNCE MEMBERS OF THE MAYORAL COMMITTEE ON THURSDAY

    Thu, Nov 5, 2020

    The Executive Mayor of Tshwane, Cllr Randall Williams, cordially invites the media to a briefing to announce the Members of the Mayoral Committee (MMCs) who will constitute the Mayoral Committee (MayCo) on Thursday, 5 November 2020. 

    After his election as the Executive Mayor of Tshwane on Friday, 30 October 2020, Cllr Williams promised to assemble an executive team that is fit for purpose. This team will hit the ground running and catapult the City back on its trajectory regarding economic growth, financial stability, a service-oriented ethos and accelerated service delivery to all communities across the seven regions of Tshwane. 

    The details of the media briefing are as follows: 

    Date:            Thursday, 5 November 2020

    Time:           11:00

    Venue:          Training Room, 1st floor, Tshwane House, 320 Madiba Street, Pretoria 

    Enquiries:     Jordan Griffiths

    Acting Chief of Staff: Office of the Executive Mayor

    Email: jordang@tshwane.gov.za 

    Logistical enquiries: Selby Bokaba (082 778 0245)


  • CITY OF TSHWANE APPOINTS DEBT COLLECTORS TO RECOUP BILLIONS OF RAND IN UNPAID MUNICIPAL ACCOUNTS

    CITY OF TSHWANE APPOINTS DEBT COLLECTORS TO RECOUP BILLIONS OF RAND IN UNPAID MUNICIPAL ACCOUNTS

    Wed, Nov 4, 2020

    The City of Tshwane has intensified its efforts to enhance its revenue collection by appointing 34 debt collection agencies to recoup more than R12 billion it is owed by residential and business customers. 

    The panel of debt collection agencies was appointed with effect from Monday, 2 November 2020, on a three-year contract to collect outstanding debt of 120 days and older from 93 113 residential and business debtors, which amounts to R12,8 billion. 

    The appointment of the debt collection agencies will benefit the City by increasing its revenue collection level, thus improving cash flow and the City's capacity to execute legal action against defaulters. The City has attempted to recover the outstanding debt through other less drastic measures, such as credit control actions, debt calling and electronic reminders, but all these efforts were in vain. The City was left with no option but to outsource the recovery process. 

    The City constantly sends alerts to its customers whose municipal accounts are in arrears to remind them of their debt before their accounts reach 120 days by sending SMSs, emailing invoices, making calls from the outbound call centre, using a Robo-dialer that makes automatic calls to defaulting customers, and delivering final demands at properties.

    Debtors have also been encouraged to take advantage of the City's incentive programme to bring their accounts up to date. 

    The agencies were appointed subject to the following provisions: 

    • The number of jobs to be created through this project
    • Spin-offs to the local economy
    • The strategy for appointing locals 

      Some of the stringent conditions set by the City include the following: 
    • No commission will be paid if the agency collects less than 1,5% of the total book handed over, for example if a R100 million debtor's book is handed over, the total monthly collection should be at least R1,5 million to qualify for commission.
    • The agency will collect arrear debt and inactive debt on a commission basis, calculated on the capital amount plus interest on the outstanding amount from the handover date. The interest rate will be that charged by the City to its consumers on overdue accounts as determined from time to time.
    • The agency will not be entitled to commission on accounts where the debtors have paid the full outstanding amount before the agency instituted the first collection action, regardless of when the account was handed over.
    • No commission will be paid on direct debit payments concluded by the City.
    • Commission will only be paid on payments collected on the outstanding amounts on accounts (current account excluded).
    • In instances where the full amount is not recovered, the agency will only be paid commission upon conclusion of a settlement plan (payment arrangement) on the City's SAP system.


  • CITY OF TSHWANE TO INTRODUCE NEW APPLICATION FEES FOR VARIOUS CATEGORIES OF PROPERTIES

    CITY OF TSHWANE TO INTRODUCE NEW APPLICATION FEES FOR VARIOUS CATEGORIES OF PROPERTIES

    Fri, Oct 23, 2020

    From 1 November 2020, the City of Tshwane will implement new application fees and tariffs to categories of properties that qualify for applications according to the City of Tshwane Land Management Policy.

    These new tariffs were approved in June 2020 during the 2020/21 budget approval. This follows the City's comparative analysis with other metropolitan municipalities as part of driving efficiency in managing the application process.

    Some of the glaring gaps identified during the process was the absence of an administrative fee system to process applications and manage contracts. This shortcoming resulted in loss of revenue for the City as it carried the costs associated with processing applications.

    The new application fees will be applicable to categories of properties that qualify for applications according to the Land Management Policy, which include the following:   

    ·         Churches and non-governmental organisations

    ·         Applications for sporting and recreational purposes

    ·         Applications for cellular masts

    ·         Applications to register servitudes on City-owned land

    ·         Applications to acquire or lease unviable properties

    ·         Unsolicited bids

    ·         Applications for land release relevant to historical allocation

     
    All other lease categories (like business leases) will be subject to a proactive release and competitive bidding process. However, the City may waive an administrative fee where it is in the community's interest and/or in the plight of the poor (non-governmental and non-profit organisations) as envisaged in the City's policy on the management of immovable property.

    The following tariffs and application fees were based on an average benchmarking from research and analysis of other metropolitan municipalities.
     
    LEASE
     
    ·         Lease application: R575,00

    ·         Advertising fee (unsolicited bids): R5 750,00

    ·         Granting of temporary permission (30 day use): R2 300,00

     
    TARIFFS FOR MINOR ENCROACHMENTS
     
    ·         More than 0 cm to 10 cm over the property boundary: No charge

    ·         More than 10 cm to 50 cm over the property boundary: R1 380,00 per annum

     
    APPLICATIONS FOR GARDENING AND/OR SECURITY PURPOSES ACCORDING TO LAND SIZE
     
    ·         100 m2: R418,00 per annum

    ·         100 m2  to 200 m2: R836,00 per annum

    ·         200 m2  to 300 m2: R1 253,00 per annum

    ·         300 m2  to 400 m2: R1 671,00 per annum

    ·         400 m2  to 500 m2: R2 090,00 per annum

    ·         500 m2 and above: R2 507,00 per annum

     
    SERVITUDES
     
    ·         Disposal (granting of servitude): R1 000,00

    ·         Permission to register servitude over City of Tshwane servitude: R1 000,00

     
    CONSENT AND CONTRACT ADMINISTRATION FEES
     
    ·         Consent for transfer of leases (cession of rights): R1 500,00

    ·         Contract administration: R500,00

    ·         Contract renewal: R750,00

     
    COSTS OF VALUATION ACCORDING TO VALUE OF PROPERTY

    The below valuation fees are based on gazette guidelines of the South African Council for the Property Valuers Profession.

    ·         Up to R150 000: R575,00

    ·         From R150 000 to R350 000: R2 300,00

    ·         From R350 000 to R500 000: R4 600,00

    ·         From R500 000 to R750 000: R5 980,00

    ·         From R750 000 to R1 000 000: R7 705,00

    ·         From R1 000 000 to R5 000 000: R8 855,00

    ·         From R5 000 000 to R10 000 000: R15 755,00

    ·         From R10 000 000 to R25 000 000: R23 805,00

    ·         From R25 000 000 to R50 000 000: R44 505,00

    ·         From R50 000 000 to R100 000 000: R64 630,00

    ·         Over R100 000 000: R87 630,00

     
    It must be emphasised that these fees will be reviewed annually in line with the City's revised policy on the management of immovable property.

    For more information on these tariffs, please visit the City's website at www.tshwane.gov.za or our social media pages as follows:

    ·         Twitter: @CityTshwane
    ·         Facebook: @CityOfTshwane

  • CITY OF TSHWANE EXTENDS OPERATING HOURS AT LICENCING CENTRES

    CITY OF TSHWANE EXTENDS OPERATING HOURS AT LICENCING CENTRES

    Wed, Sep 30, 2020

    The City of Tshwane Roads and Transport Department would like to inform prospective and current drivers that the operating hours at its licencing centres will be extended from Thursday, 1 October until 30 October 2020, to mark the annual October Transport Month.

    The extended operating hours at select centres will be from 08:00 until 18:00 on weekdays and from 08:00 until 13:00 on Saturdays.

    This arrangement is meant to ensure that customers are catered for during Transport Month and to clear the backlog brought about by the COVID-19 hard lockdown regulations.

    The following services will be rendered at the identified licencing centres:
     

    • Renewal of driving licence cards
    • Application and testing for learner's licences
    • Application and testing for driving licences
    • Registration and licencing of motor vehicles

       


     

    The following centres will have extended operating hours during October 2020:

    LICENCING CENTRE SERVICESOPERATING HOURS
    Akasia Driving Licence Testing Centre
    • Driving licence card renewals via the online booking system, subject to submission of a valid optometrist certificate.
    • Application for temporary driving licences, subject to submission of a valid optometrist certificate. No appointment needed.
    • Application and testing for learner's and driving licences via the online booking system.

    Weekdays: 08:00 to 18:00

    Saturdays: 08:00 to 13:00

    Akasia Motor Vehicle Registration Centre
    • Licencing and registration of motor vehicles (walk-in facility)   

    Weekdays: 08:00 to 15:00

    Saturdays: 08:00 to 13:00

    Centurion Driving Licence Testing Centre
    • Driving licence card renewals via the online booking system, subject to submission of a valid optometrist certificate.
    • Application for temporary driving licences, subject to submission of a valid optometrist certificate. No appointment needed.
    • Application and testing for learner's and driving licences via the online booking system.

    Weekdays: 08:00 to 18:00

    Saturdays: 08:00 to 13:00

    Centurion Motor Vehicle Registration Centre
    • Licencing and registration of motor vehicles (walk-in facility)   

    Weekdays: 08:00 to 15:00

    Saturdays: 08:00 to 13:00

    Waltloo Driving Licence Testing Centre
    • Driving licence card renewals via the online booking system, subject to submission of a valid optometrist certificate.
    • Application for temporary driving licences, subject to submission of a valid optometrist certificate. No appointment needed.
    • Application and testing for learner's and driving licences via the online booking system.

    Weekdays: 08:00 to 18:00

    Saturdays: 08:00 to 13:00

    Waltloo Motor Vehicle Registration Centre
    • Licencing and registration of motor vehicles (walk-in facility)   

    Weekdays: 08:00 to 15:00

    Saturdays: 08:00 to 13:00

    Bronkhorstspruit Driving Licence Testing Centre
    • Driving licence card renewals via the online booking system, subject to submission of a valid optometrist certificate.
    • Application for temporary driving licences, subject to submission of a valid optometrist certificate. No appointment needed.
    • Application and testing for learner's and driving licences via the online booking system.

    Weekdays: 08:00 to 18:00

    Saturdays: 08:00 to 13:00

    Bronkhorstspruit Motor Vehicle Registration Centre
    • Licencing and registration of motor vehicles (walk-in facility)   

    Weekdays: 08:00 to 15:00

    Saturdays: 08:00 to 13:00


  • REOPENING OF JOHN VORSTER DRIVE IN SOUTHDOWNS FOLLOWING REPAIR WORK TO A SINKHOLE

    REOPENING OF JOHN VORSTER DRIVE IN SOUTHDOWNS FOLLOWING REPAIR WORK TO A SINKHOLE

    Wed, Sep 30, 2020

    The community of Southdowns in Centurion will finally relish free-flowing traffic as the City of Tshwane today announced the reopening of John Vorster Drive, which had developed a sinkhole.

    The sinkhole repairs, which have been successfully completed, appeared on the intersection of John Vorster Drive and Karee Street on 10 July 2018 in Southdowns, Centurion.

    During the inspection of the site and a geological investigation, among other processes, it was discovered that the actual cause of the sinkhole was a leaking main water pipe running across the intersection. The geological investigation also revealed the following:

    • The area where the sinkhole formed is underlain by chert ground conditions, which are rich in dolomite.
    • The extent of the affected area is 25 m × 34 m.
    • The dolomite conditions were encountered at depths ranging between 16 m and 32 m.

      In apologising for the inconvenience caused by the road closure, the City of Tshwane Head Administrator, Mpho Nawa, has applauded the Southdowns community for their patience.

      "The formation of the sinkhole cut off easterly and westerly movement through John Vorster Drive as well as access to Southdowns mall, schools and other amenities which necessitated the City to create a bypass around the sinkhole to temporarily accommodate traffic while repairs were underway," Nawa said.

      In addition, Nawa commended the contractor for the timely completion of the repairs to the sinkhole. 

      "The City appointed Ditshimega Projects and Training on 23 December 2019 to undertake the repairs to this sinkhole. The contractor did not waste time as repair works started on 26 January this year. Notwithstanding the interruptions experienced due to the COVID-19 national lockdown, the project has been successfully completed within the seven-month appointment period," added Nawa.

      The appointment budget for the project was R10 367 197,28 (including VAT) and the final cost is R7 500 000,00 (including VAT). This means that there has been a saving of over R2 million which can now be redirected to a small sinkhole in Region 4.


  • TSHWANE WARNS COMMUNITIES NOT TO DUMP WASTE ON THE ROADSIDE

    TSHWANE WARNS COMMUNITIES NOT TO DUMP WASTE ON THE ROADSIDE

    Tue, Sep 15, 2020

    Tshwane Head Administrator Mpho Nawa has issued a stern warning to the residents not to illegally dump waste on the roadside and to contractors who are blocking access to certain landfill sites, saying the City will not hesitate to take harsh action against them.

     

    Nawa said while the City understood the frustration of some residents whose waste has not been collected, however, taking the law into their hands constituted a by-law infringement and the authorities would act swiftly against those that are breaking the law.

     

    He also cautioned certain service providers whose contracts have not renewed that have blocked access to certain landfill sites, saying they were not entitled to automatic contract extension. The City has experienced challenges with waste collection in the past two weeks following the expiry of the vehicle lease contract at the end of last month.

     

    The municipality has managed to clear the waste collection backlog in most parts of the City at the weekend and has gone back to the normal collection schedule with effect from today.

     

    “We condemn the behaviour of some of our residents that have been illegally dumping waste on the side of the road and the conduct of some of the service providers that demand to have their contracts extended. While we understand the frustration of our residents whose waste has not been collected, it is illegal and irresponsible for anyone to break the law. Equally, no service provider has an automatic right to have their contracts extended. We will not be bullied by rogue service providers who block access to our landfill sites, we will unleash law enforcement onto them,” Nawa warned.

     

    The City wishes to reiterate its apology to the residents for the inconvenience they have endured for the past two weeks due to non-collection of waste. The schedule is back to normal from today, Monday, 14 September 2020, and residents whose waste has not been collected are urged to report such to the City’s customer care call centre on 012 358 9999 or alternatively send an e-mail to   customercare@tshwane.gov.za .


  • Planned maintenance of the Zonderwater Substation

    Planned maintenance of the Zonderwater Substation

    Tue, Sep 8, 2020

    The City of Tshwane has received a notification from Eskom, the power utility, about planned routine maintenance of the Zonderwater Substation on Tuesday, 22 September 2020, from 08:00 until 19:00.

     

    Due to the sensitivity involved in carrying out this essential work, the power supply has to be shut down for the duration of the maintenance.

     

    The following areas and facility will be affected:

     

    ·         Cullinan

    ·         Refilwe

    ·         Refilwe Sewerage Plant

     

    In the interest of safety, all electrical appliances must be treated as live (still on) at all times during the supply interruption period.

     

    The City apologises for the inconvenience arising from this interruption.

  • Power outage affecting Saulsville

    Power outage affecting Saulsville

    Fri, Aug 7, 2020

    A team of technicians from the City’s Utility Services Department has been dispatched to investigate the cause of a power outage that has affected Saulsville since last night. As soon as the source of the interruption is located, necessary repair work will commence to restore this essential service.

     

    A team of law enforcement officers will escort our technicians due to the possibility of intimidation by disgruntled residents and the ongoing labour unrest, as well as to allow for unhindered repair work.

     

    Residents will be kept abreast of the developments.


  • Emergency repairs to the Bronkhorstspruit Water Treatment Plant

    Emergency repairs to the Bronkhorstspruit Water Treatment Plant

    Fri, Aug 7, 2020

    The City of Tshwane wishes to inform the residents of Bronkhorstspruit, Zithobeni, Rethabiseng and Ekangala in Region 7 and the Thembisile Hani Local Municipality in Mpumalanga about the anticipated sporadic water supply interruption in the area from August until November 2020.

     

    These interruptions come as a result of the intensity of the repair work that is being effected on continuous component failures due to the ageing infrastructure at the Bronkhorstspruit Water Treatment Plant. It is estimated that the restoration period will take about 12 weeks.

     

    The repairs at the water treatment plant include casting impellers, repairing casings, installing truss assemblies, replacing bearings, and doing laser alignment and electrical work on the motors.

     

    The City is mindful and concerned about the impact of this essential work that needs to be carried out and remains committed to resolving this challenge within the provided timeframe.

     

    Should a service interruption occur at any given time, the City has arranged for water tankers to supply water to its customers.

  • City of Tshwane urges customers to pay their municipal accounts to avoid credit control action

    City of Tshwane urges customers to pay their municipal accounts to avoid credit control action

    Wed, Aug 5, 2020

    The unprecedented spread of COVID-19 has had a wide-reaching impact on everyone and the City is aware of the challenges that customers are facing in honouring their financial obligations to the municipality. 

    While the City understands theses financial challenges, it still needs to collect revenue to be able to continue providing these much-needed services to the community. Towards the end of June 2020, the City introduced an incentive and relief programme aimed at enabling its customers to bring their municipal accounts up to date.

    In spite of a bouquet of incentives and a relief programme, the City has endured low-revenue recovery. It is now time to accelerate our revenue recovery programme to enable us to meet our constitutional obligations to the residents of Tshwane.

    In order to avoid credit control action and debt collection measures, residents are urged to continue paying their municipal accounts in full and on time at any approved external pay point or third party. Account holders can also visit the e-Tshwane platform online or on WhatsApp to access their statements or get their balance owing. The WhatsApp service chat platform is operational and by registering on WhatsApp, customers allow the municipality to share (in confidence) and receive information from stakeholders.

    Through the WhatsApp service chat platform ratepayers can view and pay their bills via the platform as well as request application forms, access specific links and obtain contact information. Residents and businesses can save the number 087 153 1001 on their phones and WhatsApp the word "Hi" to access this service from the comfort of their home or office. The application uses end-to-end encryption to guarantee privacy when engaging with the City.

    Those who are experiencing affordability challenges can make a payment arrangement request by sending an email to creditcontrol@tshwane.gov.za. Terms and conditions apply. Customers can also apply for payment relief through the incentive and relief programme, which is designed to help you manage your municipal account. Find out how by visiting www.tshwane.gov.za.

  • Stage 1 load-shedding to affect Groups 7 to 13

    Stage 1 load-shedding to affect Groups 7 to 13

    Mon, Mar 9, 2020

    The City of Tshwane would like to inform its customers that Eskom is implementing Stage 1 load-shedding from 09:00 until 23:30.

    The load-shedding will affect Groups 7 to 13 within the City's jurisdiction. Residents are thus urged to gear up for the interruption of the power supply.

    The following groups are affected:

    GroupsTime
    Group 709:00 until 11:30
    Group 811:00 until 13:30
    Group 913:00 until 15:30
    Group 1015:00 until 17:30
    Group 1117:00 until 19:30
    Group 1219:00 until 21:30
    Group 1321:00 until 23:30

     

    The City apologises for the inconvenience arising from this planned interruption. The information regarding the suburbs affected is available on the City's website:

    http://www.tshwane.gov.za/sites/Departments/Public-works-and-infrastructure/Pages/Load-Shedding.aspx

    All electrical points should be treated as live at all times.

  • Stage 2 load-shedding to affect Groups 1 to 5 and 10 to 16

    Stage 2 load-shedding to affect Groups 1 to 5 and 10 to 16

    Fri, Feb 21, 2020

    The City of Tshwane would like to inform its customers that Eskom has implemented Stage 2 load-shedding today from 09:00, which will continue until tomorrow, Saturday, 22 February 2020 at 01:30.

     

    The load-shedding will affect Groups 1 to 5 and 10 to 16 within the City's jurisdiction. Residents are thus urged to gear up for the interruption of the power supply. 

    Groups Time
    10 and 1409:00 until 11:30 
    11 and 1511:00 until 13:30
    12 and 1613:00 until 15:30
    1 and 1315:00 until 17:30 
    2 and 14 17:00 until 19:30
    3 and 1519:00 until 21:30
    4 and 1621:00 until 23:30
    1 and 523:00 until 01:30

     

    The City apologises for the inconvenience arising from this interruption. Our customers can view these schedules on our website, www.tshwane.gov.za, and customers who are directly supplied by Eskom can visit the power utility's website at http://loadshedding.eskom.co.za.  

    All electrical points should be treated as live at all times.

  • Power failure affecting Eldoraigne, The Reeds and Kosmosdal

    Power failure affecting Eldoraigne, The Reeds and Kosmosdal

    Wed, Feb 12, 2020

    Part of Eldoraigne was plunged into darkness in the early hours of this morning due to a cable fault. The City's technicians have started with repairs. It is anticipated that the power supply will be restored by midnight.
     

    Meanwhile, a team of technicians has been dispatched to investigate the cause of a power outage in The Reeds and Kosmosdal with the view to carry out the necessary repairs and restore this essential service. It is not yet known when the power supply to these two areas will be restored.

     

    Residents are advised to report all power failure incidents to 012 358 9999 or to send an SMS to 44676.

     

    The City apologises for any inconvenience that may arise from this interruption.

     

    All electrical points should be treated as live at all times.

  • RAND WATER MAINTENANCE WORK

    RAND WATER MAINTENANCE WORK

    Thu, Feb 6, 2020

    ​Rand Water is planning to do maintenance work and various cross connections on their newly constructed H42 pipeline on the dates listed below: 

    1.         25 to 26 February 2020 from 04:00 to 07:00 (27 hours). Complete connection tie-in in Andeon between H29 and the new H42 pipeline at the end connection.  

    2.         3 to 4 March 2020 from 05:00 to 16:00 (35 hours). Complete connection tie-ins (Atteridgeville Prison) between the H30 and the new H42 pipeline.  

    3.         10 to 11 March 2020 from 05:00 to 21:00 (40 hours). Complete connection tie-ins (Atteridgeville Prison) between H28 and the new H42 pipeline.  

    4.         17 to 18 March 2020 from 04:00 to 04:00 (24 hours). Complete connection tie-in at Andeon between H18 and the new H42 pipeline.  

    Rand Water will continue to supply water through alternative pipelines during these days to all Tshwane reservoirs and meters connected to this line. This scheduled work will thus not result in any water interruptions, but there will be a drop in water pressure. 

    The City of Tshwane sincerely apologises for any inconvenience that may be encountered because of the scheduled work. 

    We appeal to all residents to utilise water sparingly during this time.

  • Tshwane takes first steps to rehabilitate Hennops River

    Tshwane takes first steps to rehabilitate Hennops River

    Tue, Feb 4, 2020

    In celebration of World Wetlands Day, which is observed on 2 February, the City of Tshwane is happy to announce that it has taken the first steps in rehabilitating the Centurion Lake and Hennops River.
     
    On 5 February 2020, the City will remove the remaining two sluice gates of the Centurion Lake Weir at the Hendrik Verwoerd Bridge, which will increase the free flow of water through the lake, and get the drainage and desilting process of the lake underway.
     
    While this signals the end of an era of a major Centurion landmark, the lake was not constructed in such a way that it could deal with the extent of pollution and accumulated sediment from upstream municipalities. Over the past decade, more than 50 000 m3 of sediment has accumulated in the lake and opening the weirs will relieve the pressure on the existing storm water systems flowing into the lake. It will also reduce leakages from the sewage system on the southern side of the lake, and reduce odours from stagnant water.
     
    Once the weirs have been opened, the City will start removing silt from the northern and southern stretches of the lake, as well as the silted area in front of the Centurion Hotel. This will create channels on either side of the lake, improve the water flow and speed through the lake, and eventually improve storm water drainage.
     
    The City is constantly interacting with the National Department of Water Affairs and Sanitation to ensure that all processes are in accordance with the City’s water use licence. The rehabilitation process will have a minimal downstream impact, however, residents downstream will notice a darkening of the water colour for the first few weeks. As the water levels in the lake drop, exposed sediment may release unpleasant odours, which will improve as the sediment dries out.
     
    As part of the lake rehabilitation process, much consideration has been given to preventive upstream measures, such as minor excavations of silt at the ARC Weir. The City is also planning to construct a sediment and litter trap at the weir. This will significantly reduce the amount of silt and litter being flushed downstream. The entire project will require the cooperation of our neighbouring municipalities as well as the National Department of Water Affairs and Sanitation.
     
    The City will continue to work with all spheres of government and the non-governmental organisation sector to find sustainable solutions for a cleaner, safer Hennops River.
     
    Media enquiries
     
    Cllr Dana Wannenburg
    MMC for Environment and Agriculture Management
    082 442 3400

  • Cable theft leads to power interruptions in parts of Mamelodi and Soshanguve

    Cable theft leads to power interruptions in parts of Mamelodi and Soshanguve

    Fri, Jan 24, 2020

    Earlier today, some residents in Mamelodi and Soshanguve were left without electricity following the theft of cables that supply electricity to these areas.  

    The City's technicians are already on-site effecting the necessary repairs. 

    It is estimated that repairs will be concluded and the service restored to the affected areas around midnight. 

    The following areas are affected: 

    • Mamelodi – Areas within Mamelodi Hospital's jurisdiction including Khutsong, Buffer zone, White City and Khalambazo
       
    • Soshanguve – Blocks CC, AA, F and G 

    The City apologises for the inconvenience arising from this interruption.  

    All electrical points should be treated as live at all times.

  • LOW WATER LEVELS: SUIDERBERG AND MAGALIES RESERVOIRS

    LOW WATER LEVELS: SUIDERBERG AND MAGALIES RESERVOIRS

    Wed, Dec 4, 2019

    Due to the water restrictions, the following areas are affected by low water levels and should exercise extra measures to reduce their water usage: 

    • Capital Park
    • Daspoort 319 JR
    • Eloffsdal
    • Gezoma
    • Les Marais
    • Mayville
    • Mountain View
    • Park Town Estate
    • Rietfontein
    • Roseville
    • Transpark 639 JR
    • Villieria
    • Wonderboom 302 JR
    • Wonderboom South
    • Kopkrap 316-R
    • Lady Selbourne x1
    • Mountain View
    • Pretoria North
    • Suiderberg
    • Zandfontein 317 JR 

    The Bulk Water Supply team opened the water supply from the Montana Reservoir and Rand Water is lifting restrictions to the Wonderboom supply meter which feeds the two reservoirs. 

    Residents are reminded of the following hints that were provided in terms of the partial restrictions that the City of Tshwane announced in May last year: 

    • Do not irrigate or water gardens until the reservoir levels have recovered.
    • Plant indigenous or drought-resistant shrubs in the garden.
    • Use a broom instead of a hosepipe to clean driveways or patios.
    • Use grey water to water gardens and flush toilets.
    • Report water leaks and burst pipes.
    • Install water-saving devices.
    • Where possible, install a low-flow showerhead and tap aerators.
    • Use a dual-flush toilet cistern. 
    • Collect rainwater to reuse in the garden or to wash the car.
    • Cover the swimming pool to reduce evaporation.
    • Take a quick shower rather than a bath.
    • Close a running tap while brushing teeth or shaving.
    • Regularly check toilets and taps for leaks. 

    Residents are requested to remain vigilant in curbing wastage of this scarce resource and to make saving water a part of their lifestyles by following the above-mentioned tips.

  • POSSIBLE POWER SUPPLY INTERRUPTION IN BROEDERSTROOM

    POSSIBLE POWER SUPPLY INTERRUPTION IN BROEDERSTROOM

    Fri, Nov 29, 2019

    The City of Tshwane's technicians will, on Thursday, 5 December 2019, carry out scheduled replacement of parts and network equipment at the Broederstroom infeed substation.
     

    The shutdown will affect the power supply to the areas below from 07:00 to 18:00: 

    Broederstroom 481 JQ

     

    PecanwoodUitzcht Alias Rietvalei 314 JR

    Eagles Landing

     

    PelindabaVissershoek 435 JQ

    Florapark AH

     

    Phianna AHVontina AH

    Hennopsriver 489 JQ

     

    Rietfontein 485 JQ Weldaba 567 JQ

    Hornsoord

     

    SaartjiesnekWelgegund 491 JQ

    Kameeldrift 313 JR

     

    Schietfontein 437 JQWildebeesthoek 310 JR

    Key West

     

    Schurveberg 483 JQXanadu
    Krelingspost 425 JQ Syferfontein 483 JQ

    Zilkaatsnek 439 JQ

     

    Middelwater 593 JQ

    The Islands

     

     
    Mulderia AH

    Uitval 484 JQ

     

     

     

    The City apologises for the inconvenience that may be caused by the interruption.  

    Residents are urged to treat all network points as live at all times.

  • PLANNED WATER SUPPLY INTERRUPTION IN MAMELODI

    PLANNED WATER SUPPLY INTERRUPTION IN MAMELODI

    Fri, Nov 29, 2019

    ​The City of Tshwane's technicians will, on Wednesday, 4 December 2019, carry out scheduled maintenance of control valves at the Mamelodi R1 reservoir zone. On this day the water supply in Mamelodi will be interrupted for eight hours from 08:00 to 16:00

    The following areas will be affected: 

    • Mamelodi 608-JR
    • Mamelodi Ext 13, 27 and 34 

    Residents in the affected areas are urged to store enough water for household use. 

    The City apologises for the inconvenience that may arise as a result of this planned maintenance work.

  • Cable fault affecting Eersterust and Mamelodi

    Cable fault affecting Eersterust and Mamelodi

    Thu, Nov 14, 2019

    The power supply in Eersterust and Mamelodi has been interrupted since this morning due to feeder cables that became faulty at the Waltloo depot. Repairs to the faulty cables are currently underway and the repair work is anticipated to be concluded at around midnight. 

    The team is also attending to power outages in the following areas: 

    • Mamelodi (S and S)
    • Mamelodi Ext 18 and 22 

    All residents affected by power failures should report the power failures at customer care centres, on 012 358 9999 OR SMS the word "power" and their account number to 44676. 

    Residents are urged to treat all network points as live at all times.

  • TSHWANE WATER SUPPLY SYSTEM UNDER STRAIN

    TSHWANE WATER SUPPLY SYSTEM UNDER STRAIN

    Thu, Nov 14, 2019

    ​The reservoir levels distributing water across the City of Tshwane through the Rand Water supply system have plummeted substantially, leaving the management of the metropolitan municipality in a worried state. 

    As a result of consumers' failure to heed calls to use water sparingly, Rand Water had to restrict supply meters throughout the City by 30% to 50%. 

    "With our reservoir levels sitting at an average of 35%, we appeal to the residents of the city and other high water consumers to change their behavioural patterns when coming to water use," says the MMC for Utility Services, Cllr Abel Tau. 

    Rand Water's system has been experiencing low water levels since last month as a result of the following: 

    • Two of the purification plants failed due to a power failure as a result of veld fires.
    • The situation was exacerbated by the malfunctioning of a valve at one of the utility's pumping mains at the Zuikerbosch Purification Station. This resulted in an 18-hour emergency shutdown on 17 October 2019.
    • The heat wave and delayed rains that have been experienced in the region. 

    "In light of the water challenges experienced, the City will henceforth introduce water resource management practices. This will entail throttling the outflow valves of all reservoirs during the night so that the reservoirs can recover to the acceptable levels for the next day when they will be opened again (subject to quantity improvement)," said Cllr Tau. 

    It is hoped that through this throttling exercise the City will be in a better position to plan, monitor and control consumption, and preserve water for the benefit of its residents. 

    Residents are reminded of the following hints that were provided in terms of the partial restrictions that the City of Tshwane announced in May last year: 

    • No irrigation or watering of gardens until the reservoir levels have recovered.
    • Plant indigenous or drought-resistant shrubs in the garden.
    • Use a broom instead of a hosepipe to clean driveways or patios.
    • Use grey water to water gardens and flush toilets.
    • Report water leaks and burst pipes.
    • Install water-saving devices.
    • Where possible, install a low-flow showerhead and tap aerators.
    • Use a dual-flush toilet cistern. 
    • Collect rainwater to reuse in the garden or to wash the car.
    • Cover the swimming pool to reduce evaporation.
    • Take a quick shower rather than a bath.
    • Close a running tap while brushing teeth or shaving.
    • Regularly check toilets and taps for leaks. 

    Residents are requested to remain vigilant in curbing wastage of this scarce resource and to make saving water a part of their lifestyles by following the above-mentioned tips.

  • City makes inroads in supplying water to Hammanskraal community

    City makes inroads in supplying water to Hammanskraal community

    Fri, Nov 8, 2019

    Today, the City is in the position to inform residents that there has been progress in restoring water in Hammanskraal. This follows a decision to temporarily shut down the Temba Water Treatment Plant which was taken over last month by the Utility Services Department due to raw water quality challenges from the Leeukraal Dam. 

    These challenges were as a result of a power failure at the Pyramid Substation owing to a lighting strike on Friday, 18 October 2019. This in turn, caused the Rooiwal Waste Water Treatment Works to discharge partially treated effluent into the Apies River, which feeds the Leeukraal Dam. 

    In order to minimise the impact of the lack of water on the residents, the City sought alternative ways to provide potable water to the eastern and western parts of Hammanskraal. Currently, the eastern part of Hammanskraal (comprising Marokolong, Babelegi Industries, Ramotse and the Moretele area) is supplied from the Magalies Water system through the Babelegi Reservoir. The western part (which includes Refentse, New Eersterus and extensions) is supplied from the Soshanguve DD pipeline system. 

    Hereunder is the latest regarding the pumping of water from the Temba Water Treatment Plant to Hammanskraal/Temba and surrounding communities: 

    • On Monday, 4 November 2019, just when the Utility Services Department was about to start the plant, it was discovered that the Eskom transformer at the raw water pump station was damaged, which also affected the department's transformer and one of the feeder cables.
       
    • Repairs were done from Monday and were completed on Tuesday at around 16:00 due to the extent of the repair work that needed to be done.
       
    • The plant was started around 17:00 on Tuesday, 5 November 2019, with low flows as a normal start-up procedure for water treatment plants. The flows were steadily increased overnight.
       
    • By Wednesday, 6 November 2019, the plant was fully operational and internal reservoirs picked up, and by the end of the business day they were at 30%.
       
    • Currently, some areas of Hammanskraal/Temba and surrounding communities are receiving water.
       
    • Water quality monitoring has already commenced.
       

    This morning the team at the plant discovered that an air valve on the Renstown pumping main was stolen, resulting in a loss of high volumes of water and an interruption in filling the Renstown Reservoir, which affects the supply of water in the Renstown area. The City's team of artisans has managed to fix the air valve.
     

    Residents of Hammanskraal are urged not to use water for household purposes as the City is still conducting tests to determine the water's suitability for consumption. Water tankers are still in the area and the community is encouraged to only drink and/or cook with water provided through tankers.

  • Laudium Reservoir level at its lowest

    Laudium Reservoir level at its lowest

    Fri, Nov 8, 2019

    The Laudium Reservoir's water level has dropped severely over the past couple of days and is now at 4%.  

    The City of Tshwane has now isolated the reservoir's outgoing supply and requested Rand Water to lift the restrictions on the reservoir. The reservoir will be opened as soon as it has recovered and has acceptable water levels.  

    Residents and business communities around Laudium are therefore urged to tighten up their efforts to conserve water in order to ensure the control and provision of water supply to all residents in the area. Water conservation simply means using our limited water supply wisely and caring for it properly. While the supply seems abundant, water is not a limitless resource. Without conservation efforts, this vital resource may be exhausted. 

    It is clear that the water demand is extremely high because of the high temperatures currently being experienced and the reservoirs cannot keep up with the demand. 

    The City urges residents throughout Tshwane to make the water conservation measures that were implemented during the initial restrictions part of their normal lifestyle. 

    The following hints were provided and are still applicable in terms of the partial restrictions that the City of Tshwane announced in May last year: 

    • Use grey water to water gardens and flush toilets.
    • Report water leaks and burst pipes.
    • Install water-saving devices.
    • Where possible, install a low-flow showerhead and tap aerators.
    • Use a dual-flush toilet cistern.
    • Plant indigenous or drought-resistant shrubs in the garden.  
    • Water gardens before 06:00 or after 18:00 and only when necessary.
    • Use a broom instead of a hosepipe to clean driveways or patios.
    • Collect rainwater to reuse in the garden or to wash the car.
    • Cover the swimming pool to reduce evaporation.
    • Take a quick shower rather than a bath.
    • Close a running tap while brushing teeth or shaving.
    • Regularly check toilets and taps for leaks. 

    Residents are urged to remain aware of the scarcity of water and to make saving water part of their lifestyle by following the above-mentioned tips.

  • Temporary shutdown of the Temba Water Treatment Plant

    Temporary shutdown of the Temba Water Treatment Plant

    Sat, Oct 26, 2019

    The City of Tshwane's Utility Services Department has, as of yesterday, 24 October 2019, temporarily shut down the Temba Water Treatment Plant because of water quality challenges from the Leeukraal Dam. These challenges were a result of a power failure at the Pyramid Substation that was caused by a lightning strike on Friday, 18 October 2019. As a result, the Rooiwal Waste Water Treatment Works discharged partially treated effluent into the Apies River which feeds the Leeukraal Dam.

     

    If the raw water quality has improved, the plant should resume operations within the next seven to ten days. In order to ensure water provision to residents, the City has made an arrangement with Magalies Water to increase the pumping capacity into the Babelegi Reservoir. In addition, roaming tankers will supply residents with water until the situation normalises.

  • Power failure affecting parts of Soshanguve

    Power failure affecting parts of Soshanguve

    Wed, Oct 16, 2019

    The City's technicians are currently busy with repairs to a damaged cable that feeds substations in Soshanguve Blocks W, V and X. The damage was caused by acts of theft by unknown persons. It is estimated that repairs would be completed by tomorrow, 17 October 2019 in the afternoon.  

    Only Soshanguve Blocks P, R, S, T, U, Y, X, SS1-SS5 and KK are affected. The City apologises to the affected residents. 

    All electrical points should be treated as live at all times.

  • Stage 2 load-shedding affecting Groups 1 to 5 and 12 to 16

    Stage 2 load-shedding affecting Groups 1 to 5 and 12 to 16

    Wed, Oct 16, 2019

    The City of Tshwane would like to inform its customers that Eskom has implemented Stage 2 load-shedding, which started at 09:00 today and will last until 23:30 tonight.  

    The load-shedding is currently underway and is affecting Groups 1 to 5 and 12 to 16 within the City's jurisdiction. Residents are thus urged to gear up for the ongoing interruption of power supply. 

    The following groups are affected:

     

    Groups Time
    Groups 12 and 16

    09:00 until 11:30

     

    Groups 13 and 1

    11:00 until 13:30

     

    Groups 14 and 2

    13:00 until 15:30

     

    Groups 15 and 3

    15:00 until 17:30

     

    Groups 16 and 4

    17:00 until 19:30

     

    Groups 1 and 5

    19:00 until 21:30

     

     

    The City apologises for the inconvenience arising from this interruption.  

    Our customers can view these schedules on our website, www.tshwane.gov.za, and customers who are directly supplied by Eskom can visit the power utility's website, http://loadshedding.eskom.co.za. 

    All electrical points should be treated as live at all times.

Contact Us | Terms & Conditions | RSS

Copyright ©2015 City of Tshwane | All Rights Reserved