Cable fault at Claudius substation leads to an outage
29 June 2015
Areas receiving power from Claudius substation are currently experiencing a power outage due to a faulty main feeder cable. The City's team of technicians is currently busy with the repairs on site.
The following areas are affected by this service interruption:
· Hennops Line
· Erasmia Line
· DQ Line
The power supply to the affected areas should be restored by midnight. The City apologises for any inconvenience caused to the affected customers.
Affected customers are urged to report power failures by SMSing the word "power" followed by their account number to 082 612 0333 or 44676. Alternatively, report power failures to 012 358 9999, choosing the electricity option 3.
Consumers are advised to treat all electrical points as live.
Switch off all non-essential appliances to assist with the load on the electrical network.
Issued by the Communication, Marketing and Events Department.