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Meter Readings
Where access is denied to properties, meter readings should be supplied to the City of Tshwane. Please use the template supplied. (MS Word format or pdf format)
The relevant information required can be seen on the account example, the applicable fields has been marked with a circle on the account.
Meter readings can be sent in as follows:
  • Email to
  • Fax to 012 359 6888, five days before billing date only.
  • Telephone to 012 358 9999: choose option 2 and then option 4
It is of importance that you ensure that the readings are supplied by the correct date. Failure will result in readings not being captured and disregarded. Click here to view the list of billing dates per area.
Kindly note that for control purposes an Inspector will visit the property at random to verify the readings.
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