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Vehicle and Drivers Licences

The Licensing Unit is an agent of the province in the administration of driver's and vehicle licences. It also carries out vehicle testing. When needed, the unit liaises with the National Special Investigations Unit to investigate incidents of fraud and corruption. It also liaises with the National Transport department on legislative matters, national directives, and national standards for driver's licences and vehicle roadworthiness.

 
 
 
Where can we be found?
 
Waltloo Service Delivery Centre
312 Petroleum Street
Waltloo
 
Centurion Service Delivery Centre
Nellmapius Drive
Irene
 
Saambou Service Delivery Centre
227 Andries Street
Pretoria Central
 
Akasia Service Delivery Centre
Station Square Building
Cnr Daan De Wet Nel & Willem Cruywagen Streets
Akasia
 
 * To be relocated in the near future due to the Implosion Project of the Munitoria . Laudium Municipal Office (Motor Vehicle Licence Renewals only)
Tangerine Street
Laudium
(Office hours at all offices: Mondays to Fridays 08:00 to 15:00)

 

The services we provide

Centurion
  • Renewals of driver's licence cards
  • Renewals of PrDP
  • Learners licence tests
  • Driver's licence tests
  • Exchange of foreign driver's licenses
  • Motor vehicles renewal
  • Testing for motor vehicle fitness
  • Police clearance services
Waltloo
  • Renewals of driver's license cards
  • Renewals of PrDP
  • Learner's licence tests
  • Driver's licence tests
  • Registration and licensing of motor vehicles and related services
  • Testing for motor vehicle fitness
  • Police clearance services
Akasia
  • Renewals of driver's license cards
  • Registration and licensing of motor vehicles and related services
Saambou
  • Bulk services and motor vehicles renewal
You will need the following documents to make use of our services:

Drivers licence renewal
  • ID
  • Photocopy of ID
  • Four ID photos
Learner's license application
  • SA ID/valid passport/valid driver's license
  • Photocopy Copy of ID/passport/DL
  • Two ID photos
  • Prescribed Fees
Driver's licence application
  • ID
  • Copy of ID
  • Original learners licence
  • Photocopy of original learners licence
  • Four ID photos
  • Prescribed fees
Applications for duplicate registration certificates
  • Applications must be done in person by the title-holder of the motor vehicle. A certified copy of acceptable identification together with the original of such ID-document must be presented on application.
  • Application Forms for the various transactions are available at all our service delivery centres or can be downloaded from www.enatis.com
Our service standards
We have set the following standards that we adhere to:
  • Not to exceed a turnaround time of 24 hours for transactions submitted at bulk.
  • Not to exceed a waiting time of 40 minutes for the public
  • Test the learner’s licence applicants as scheduled on a daily basis
  • Afford learner drivers to access the practical driving test at the earliest opportunity.
Dealing with complaints and enquiries When our customers write to us, we will:
  • Acknowledge the correspondence with in three (3) days of receiving it.
    If you have a complaint:
    • tell us in writing at PO Box 2163 Pretoria 0001 or
    • call our call centre at 012 358 7557 or
    • E-mail Tshwane’s customer care at customercare@tshwane.gov.za
Your rights as our customer
You have the right to expect treatment that follows all Batho Pele principles, especially the following:
  • Accessibility
  • Prompt and efficient service
  • Redress and an apology for lapses in our service
Your obligations as our customer
  • respect the dignity of our officials
 
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