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Contact us

Email enquiries:
  • General enquiries and service problems:
  • Electricity Tariff enquiries only:

Please make sure that you use an email address to which we can reply, it often happens that mail replies are returned as undeliverable because of incorrect email addresses.

Meter readings can be emailed to or fax to 358-8336, five days before billing date only. (See list of billing dates per area )
Please supply
  • name of account holder,
  • account number,
  • readings (water and electricity) and
  • date of reading.
Emergency service complaints/problems:
Call Centre (Pieter Delport Centre) 012 358 2111 / 012 427 7111 (24 hours)

Tshwane councillors can be contacted:
via mail at
PO Box 440 or PO Box 6338
Pretoria
0001
Republic of South Africa

or fax +27 12 323 5117 - please mark clearly for whose attention


Fax no for Members of the Mayoral Committee: +27 12 323 0054

For more information, please check Municipal Services or email us at

For technical problems (broken links etc) please

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