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012 358 9999 customercare@tshwane.gov.za

How do I apply for registration of a new vehicle?

You will need to submit the following documentation:

A duly completed application form RLV;

acceptable identification of the title holder as well as of the owner (only one set if it is only one person);

a certificate issued by the manufacturer or importer of the motor vehicle on the official stationery of such manufacturer or importer OR the registration certificate (form RC1) issued to the manufacturer, builder or importer when they registered the vehicle into stock for the first time.

How do I apply for registration of a second hand vehicle?

You will need to submit the following documentation:

A duly completed application form RLV;

acceptable identification of the title holder and owner;

and the registration certificate concerned (obtained from the current title holder)

Acceptable identification:

Several processes require the applicant to submit ‘acceptable identification’. Acceptable identification includes:

A South African ID book;

a temporary South African ID certificate;

a South African passport issued to a South African citizen;

a driving license card issued by a South African DLTC;

an ID issued by a foreign country to a person not ordinarily resident in South Africa;

or a traffic register number certificate.

For organisations:

In the case of a company, the enterprise certificate issued by CIPRO;

in the case of a close corporation, the enterprise certificate issued by CIPRO; or

a traffic register number certificate.

Traffic register number certificates are issued by a registering authority upon application, based on:

For a non-regulated body of persons; the constitution documents

for a natural person a valid foreign passport or other travel documents accepted by Home Affairs to allow a person to be in the country.

for bodies of persons; a letter appointing a proxy and / or representative and the acceptable identification of that proxy or representative must accompany the acceptable identification of the body of persons.

How do I apply for a learners license?

At the age of 16 years or older, you may obtain a code 1 learner’s license which will allow you to drive only:

A motor cycle type vehicle with a maximum engine capacity of 125 cc; and

a ‘moped’ where pedals are available to assist the engine or motor.

If you are the holder of a valid code 1 learner’s license and 18 years old or older, you may drive a motor cycle type vehicle with any engine capacity.

At the age of 17 years or older you may obtain a code 2 learner’s license which will allow you to drive any motor vehicle excluding:

Motor cycle type vehicles;

any motor vehicle of which the tare exceeds 3 500 kg;

a bus or goods vehicle of which the gross vehicle mass exceeds 3 500 kg; and

an articulated motor vehicle of which the gross combination mass exceeds 3 500 kg.

At the age of 18 years or older you may apply for a code 3 learner’s license which allows the driving of any motor vehicle excluding motor cycle type vehicles.

Once you have obtained a learner’s license, you may drive the type of vehicle for which the learner’s license is valid. However, you must be accompanied by a driver licensed for the specific vehicle, except in the case of a motor cycle because a learner driver may not transport another person on a motor cycle.

You may be allowed to pre-book a learner’s license test spot at a call centre. Note that this is not the application, only courtesy to fit your diary. You must apply for a learner’s license in person at a driving license testing centre.

You must submit the following:

Duly completed form LL1; and

two (2) identical black and white or colour driving license type photographs of yourself.

The driving license testing centre will provide you with a date and time on which you will be allowed to complete the learner’s license test. You may apply before the qualifying age (see above), but at the time of the of the scheduled learner’s license test, you have to be old enough in order to be issued with the learner’s license. The learner’s license test is a written test to verify your knowledge of the rules of the road, road traffic signs and the controls of a motor vehicle.

If you have passed the test, an issue fee is required to issue the learner’s license certificate. One of your photos and your signature will be attached to the certificate and this should be covered with security tape.

You must hold a valid learner’s license to be tested for the issuing of a driving license, i.e. the learner’s license must still be valid on the driving license test appointment date.

The learner’s license remains valid for its full period unless cancelled by a court order. You may thus, for example, hold a learner’s license and if you fail a (practical) driving license test, be tested again within the period of validity of the learner’s license.

How do I apply for a driver’s license?

Before applying for a driving license, you must have a learner’s license. You must be over the age of 18 years before you can apply for a driving license for a motor vehicle and over the age of 16 years to apply for a license to operate a motor cycle (with an engine capacity of up to 125 cc). When applying for a driving license you are required to complete form DL1 and indicate which type of vehicle you would like to drive. This form must be submitted together with the following:

Your ID document;

any existing driving licenses;

four (4) identical black and white photographs of yourself; and

the required fee

Your fingerprints will be taken, and you will be required to undergo an eye test. After your application has been processed, the driving license testing centre will provide you with a date and time for your driving test. On the day of the test you will be tested according to the K53 testing standard.

You will be tested to ensure that you know and understand the road traffic signs, have a sound knowledge of the rules of the road and the different signals which a driver of a vehicle is required to give when driving on a public road and are generally capable of driving the type of vehicle specified on the application.

If you pass the driving license test, you will be issued with a temporary driving license while your credit-card-format driving license is produced. The driving license testing centre will notify you via post when your license is ready for collection. You need to produce your ID document when you collect the license card. Licenses not collected within 120 days are destroyed.

How do I renew my driver’s license?

1. Renewal of driving license card in the case of applicants within the borders of the Republic of South Africa:

1.1 Applicants must submit the following at the appropriate driving license testing centre (DLTC):

duly completed form DL1;

A

Identification (ID) document;

certified copy of the ID document (for filing purposes);

four photographs (same format as that required for ID documents); and

the card issuing fee.

1.2 The new driving license card should be available for collection at the DLTC at which the application was submitted within approximately six weeks. If the application for a new card is submitted within 2 months of expiry, the expiry date is extended for 3 months. If the card has already expired at the time of application, an application for a temporary driving license should be made at the same time.

1.3 If an applicant knows that he or she will be unable to receive the driving license card in person at the driving license testing centre, the application must be accompanied by the following:

certified copy of the ID document of the person who will collect the card on the applicant’s behalf; and

an affidavit in which the applicant states why he or she will be unable to receive the card in person, and lists the name and ID number of the person who will receive the card on his or her behalf

The person whose name and ID number appears on the affidavit must, when collecting the card on behalf of the applicant, present his or her ID document

If an applicant is unable to receive the card in person due to unforeseen circumstances, the person who collects the card on behalf of the applicant must submit the following:

His or her ID document and a certified copy thereof;

a certified copy of the ID document of the applicant; and

an affidavit in which the applicant explains the nature of the unforeseen circumstances preventing him or her from receiving the card in person and lists the name and ID number of the person who will receive the card on his or her behalf.

2. Renewal of driving license card in the case of applicants who reside outside the borders of the Republic of South Africa:

2.1 One needs to apply in person for renewal of a driving license card as new fingerprints, photographs; a signature and an eye test are required.

2.2 Should the applicant know that he/she will not be in the country at the time of delivery, he/she may nominate a relative or other person to collect the card on his/her behalf. Such an applicant must follow the procedure explained in 1.3 above. In addition, the applicant must, when personally submitting the application, notify the relevant DLTC that he or she has nominated another person to collect the card upon delivery.

2.3 As in the previous instances, such applicants can apply for a temporary driving license and submit this together with their application for a renewal.

3. Applicants outside the borders of the RSA who’s driving license cards have expired or were lost/stolen and who are not in a position to return to the RSA to have the license renewed:

3.1 The Road Traffic Management Corporation (RTMC) is in a position to issue a confirmation letter should such an applicant have a valid license (this will be established on the e-NaTIS). The letter will serve as proof that the applicant does indeed hold a valid license and this will enable him/her to convert the license to a foreign driving license in the country in which he/she currently resides.

3.2 Please note that such a confirmation letter cannot be interpreted as a driving license when presented to a law enforcement official.

3.3 Applicants requiring confirmation letters are requested to include their RSA ID number and postal address (to which the letter will be mailed) with their application.

What Service Standards Can I Expect:

We have set the following standards that we adhere to:

Not to exceed a turnaround time of 24 hours for transactions submitted at bulk;

not to exceed a waiting time of 40 minutes for the public;

test the learner’s license applicants as scheduled on a daily basis; and

afford learner drivers to access the practical driving test at the earliest opportunity.

How we will deal with complaints and enquiries:

When our customers write to us, we will-

Acknowledge the correspondence with in three (3) days of receiving it.

If you have a complaint:

Tell us in writing at Po Box 2163 Pretoria 0001; or

call our call centre at 012 358 7557; or

EMail Tshwane’s customer care at customercare@tshwane.gov.za

Your rights as a customer:

You have the right to expect treatment that follows all the Batho Pele principles, especially the following:

Accessibility;

prompt and efficient service; and

redress and an apology for lapses in our service.

Your obligations as our customer:

Respect the dignity of our official

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