The region has a 24-hour customer service centre which delivers a service to the community that complies with the Batho Pele principles. The key performance areas are:
This centres on all activities which contribute to reduce, deter or prevent the occurrence of all accidents by –
By-law enforcement is crucial for economic development and to secure growth and investment. High unemployment rates could lead to an increase in unregulated business activities as people struggle to earn an income. By-law enforcement is also crucial to the city’s industries such as wholesalers, retail traders, hotels and restaurants, since businesses in this category must comply with a wide range of the City’s by-laws.
By-law policing in Tshwane also includes but is not limited to the following factors:
The White Paper on Safety and Security, 1998, defines crime prevention as: “All activities which reduce, deter or prevent the occurrence of specific crimes, firstly by altering the environment in which they occur, secondly by changing the conditions which are thought to cause them, and thirdly by providing a strong deterrent in the form of an effective Justice System.”
- Attending to complaints related to the three core functions (by-law enforcement, crime prevention and road policing)
Soshanguve: Blocks AA, BB, CC, DD, F, G, H, L, K, FF, GG, LL, JJ, HH, PP, KK,V, R, W, X, Y, MM.
Mabopane: Blocks A, B, C, D, E, I, N, M, R, X, X extension, U, U extension.
- Winterveld township
- Winterveld plots
- Itsoseng township
Address: 2161 Molefe Makinta Drive
Customer service centre contact number:
Tel: 012 358 3604/3605
Commander Motshwane: 012 358 9835