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Welcome to City of Tshwane

012 358 9999 customercare@tshwane.gov.za

Office location and contacts

174 Visagie Street, Pretoria: 012 358 7088/9
100 Napier Road, Centurion: 012 358 3338
Cnr Daan de Wet Nel and Willem Cruywagen, Winternest: 012 358 1432
Cnr Botha and Kruger Streets, Bronkhorstspruit, Licensing Office: 013 932 6200

 

Office hours: 07:30 to 16:00

The following services are provided at all three locations listed above:

  • Cashier services to pay for fines - AARTO and by-law fines
  • Enquiries regarding transgressions
  • Relevant AARTO documentation
  • Receive AARTO elective options (nominations, representations, elect to go to court, application to pay in instalments, etc)
The following documents will be needed to make use of our services:
Any one of the following should be provided in order to make use of our services:
  • ID book or driver's licence
  • Vehicle registration number
  • Infringement or notification number

Accident information

Office address
174 Visagie Street, 1st floor, middle block: 012 358 7114

Services provided:

  • Accident-related enquiries
  • Provision of copies of accident reports at the Council-approved tariff of R79,10 (2012/13 rate)

CC (Complaints centre)

Office address
Tshwane Metropolitan Police Headquarters, cnr Es'kia Mphahlele Drive (DF Malan Drive) and WF Nkomo Street (Church Street): 012 358 0070
Services provided:
  • Receipt of all Tshwane Metropolitan Police-related complaints - assimilating complaints, distribution to relevant responders and provision of feedback
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