order to standardise by-law enforcement processes within the city, the
Community Safety Department has developed a By-law Policing Policy which
will guide by-law enforcement practices in the city.
Further integration and community involvement will be an ongoing
priority to ensure that by-law policing will continue to improve its
The BEC call centre is open during regular office hours, Monday to Friday, 07:30 to 16:00.
In order to increase accessibility to by-law enforcement services, clients can contact the BEC as follows:
When the call centre logs off the call centre phones there is a
message directing the public to phone the Metro Police radio room.
The contact details are as follows:
||012 358 0070|
0801 111 556
(Dial option 1 for Fire, Ambulance and Metro Police, then dial option 3 for By-law Enforcement Centre)
By-law Enforcement Centre
Tshwane Metropolitan Police Headquarters,
Corner of DF Malan Drive and Church Street,
||P.O. Box 4133, Pretoria, 0001|
||email@example.com or |