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Welcome to City of Tshwane

012 358 9999 customercare@tshwane.gov.za

 
Report power failures:
Call 012 358 9999 and follow the correct voice prompt.
SMS the word “power” followed by your account number to 082 612 0333 or 44676.
 
 
Report faulty traffic signals:
Email: Trafficsignalfaults@Tshwane.gov.za
Tel: 012 358 2111 (after hours)
 
Report faulty streetlights:
Call 012 358 9999 and follow the correct voice prompt or email: streetlights@tshwane.gov.za

When reporting faulty streetlights please provide the following information:
 
•           Physical street address; and suburb name.
•           Adjacent streets;
•           Pole number if available alternatively house number;
•           Contact telephone number; and
•           Details of the problem



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