The City of Tshwane is the runner-up in the Best Smart Ticketing Programme at the 11th Transport Ticketing Global Awards 2019, the world's largest and most exciting public transport ticketing gathering, which took place from 29 to 30 January 2019 at the iconic Old Billingsgate in London, United Kingdom.
The Transport Ticketing Global event focused on smart ticketing, passenger information systems and smart cities, attracting over 900 transport professionals from transport operators, local authorities and smart transport solution providers from over 60 countries.
The Best Smart Ticketing Programme category recognises a transport operator or local authority that has launched a successful smart ticketing programme (smart card, mobile or contactless) in the last 12 months. The award also took into account the service user adoption, duration and sustainability.
Other categories included Ticketing Technology of the Year, Real Time Passenger Information Implementation of the Year, Smart City 2019 and Most Innovative Customer Serving Operator, among others.
Transport ticketing awards are always judged by an esteemed panel of industry leaders who are experts in their own right, who in their closing remarks said that the City of Tshwane's A Re Yeng "offers a complete solution that benefits both operators and passengers".
A Re Yeng offers a comprehensive integrated, safe, efficient and reliable transport system supporting a sustainable city and positioning it to meet the economic and social needs of its citizens.
According to the MMC for Roads and Transport, Cllr Sheila Senkubuge, "[t]his year's prestigious and coveted awards of the Transport Ticketing Global Awards have recognised and celebrated the City of Tshwane for its tireless efforts of pursuing excellence and innovation."
"Tshwane has lived up to its expectations once again as a world class city, for establishing and deploying successful smart ticketing that is above par compared to some of the first-world countries. It gives us great pleasure to share with you this outstanding achievement bestowed by the international transport community upon the City of Tshwane for igniting excellence," she said.
A Re Yeng has complete fare collection infrastructure with a back office, a communications network, devices on board, at stations and at gates. It provides banking, financial and passenger movement reports via a business intelligence tool.
It enables passengers to utilise services provided by multiple bus operators using the single National Department of Transport EMV, a powerful payment security method used worldwide.
A Re Yeng uses a cashless card payment system which saw the City doubling the revenue collection in the first year of operation and month-on-month growth. To date, about 228 new jobs have been created and not a single day has been lost due to industrial action since inception.
Due to its popularity, A Re Yeng requires future expansion to the greater metropolitan area with more buses than the current 380.
The 2019 Transport Ticketing Global Awards brought hundreds of attendees, including decision makers and operators around the world, to share experiences and showcasing cutting-edge technology in intelligence travel.
Issued by the City of Tshwane
Mrs Kgomotso Mokoena (centre), Deputy Director: Intelligent Transport Systems, receiving the award on behalf of A Re Yeng IRPTN, which is part of the City of Tshwane's Roads and Transport Department.
(Back L-R) Freddy Rapholo, Nono Setai, Bridget Senne, Simone Van Der Merwe, Nonhlanhla Mollo, and Likano Pitso
Front (L-R) Ruth Mutasa, Kgomotso Mokoena, MMC Roads & Transport Ms. Sheila Senkubuge, Landela Mahlathi, and Sekadi Phayane.