Finance:
Municipal Budget
Financial Policies and Statements
RSC Levies
Tenders
Quotations
Vendor Registration

Economic Development:
Leading African Trade and Investment Capital
Agricultural Cooperatives Seminar Presentations
BREA (Business Retention, Expansion and Attraction) Strategy
Business prospects and investment
Growth and Development Summit 2006
Growth and Development Strategy: Final Draft Oct 2006
Informal Trading in Tshwane: Second draft report
Major Projects
Notice: restructuring of the CTMM municipal bus service
SMME Development and Support
Trade Strategy Framework:
Final Draft
Appendices
Tshwane Approved Integrated Transport Plan 2006 - 2011
Tshwane Strategic Public Transport Plan and Network
Tshwane Market
Wonderboom Airport

City Planning:
Policy on restricted access to public places
Streetscape Management
Tshwane Business Nodes
Urban Development Zone
Tshwane Office Data: 2005

Water and Sanitation:
Negative Effects of Rainwater entering the Sewer system
Guidelines for Industries

Legal:
By-laws
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Tshwane Tourism Awards 2008/09
Categories and Criteria:
1. Accommodation
Sub-categories:Hotels, Lodges, Guest houses, B&Bs and Self Catering Suites/ Cottages/ Apartments
Criteria
- Establishments must be star-graded
- Reservation, check -in and general efficiency
- Cleanliness
- Service efficiency
- Food quality and presentation
- Bedrooms; Space/ comfort/ decoration
- Bathrooms; Space / comfort / decoration
- Public Areas
- Grounds /Parking / Gardens / Security
- Hospitality, Friendliness, Local Knowledge
- Must have a guestbook and guest feedback
- Must have a valid Star Grading Certificate
2. Tourist Guides
Criteria
- Only registered Tourist Guides may enter
- Must have a valid first aid certificate
- Knowledge of foreign language such as German, French and/or Chinese (main source markets for Gauteng) will be to the entrant's advantage.
- Must abide with the tourist guide code of conduct and ethics
- Tourist guides must include the category of operation and specialty on their forms
- Quality of information
- Punctuality is key.
- Must provide proof of itinerary showcasing emerging products, especially those located in previously disadvantaged communities, in line with government's transformation objectives.
3. Tour Operators:
Criteria
- Entrants should meet SATSA's standards/requirements for membership
- Entrants must be in operation for more than a year
- Entrants must provide proof that they meet all legal requirements for being a Tour Operator.
- Entrants must provide proof that they have passenger liability and general public liability insurance
- Tourist guides must include the category of operation and specialty on their forms
- The safety and security issues have been considered and form part of the day to day operation of the company-tips for travelers, general security practices like keeping cell phones and luggage out of sight
- Booking procedure, quality of information offered, punctuality, quality and cleanliness of vehicles must be of required or higher standard.
- Variety of packages, ie itineraries.
- Meet & greet quality.
4. Arts and Crafts Sub-categories: Modern and traditional
Criteria
- Quality of the product
- Creativity
- Uniqueness.
- Neatness and finishing
- Customer focus
- Value for money
- Registered enterprises will gain advantage
5. Food and Beverage Sub-categories: Restaurants and Pubs
Criteria for Pubs:
- Must have a valid liquor license and it should be displayed
- Display ARA posters, must be visible
- Appearance of structure/ lay-out.
- Security measures to be in place
- Public restrooms: male and female separate
- Adequate safe parking
- General hygiene and cleanliness
- Ambience
Criteria for Restaurants:
- Must be a legally registered business
- High standard of cleanliness in all areas
- Appearance of staff (clean, neat and appropriate clothing)
- Variety, quality and presentation of food
- Safe parking
- Ambience
6. Serviced Attractions:
Criteria:
- High standard of cleanliness in all areas
- Ticketing procedure
- Helpfulness and attitude of on-site personnel
- Quality/accuracy and presentation of information available
- Maintenance and general cleanliness of grounds, buildings and restroom facilities
- Quality and pricing of offering at onsite food & beverage outlet
- Must be accessible to all, i.e wheelchair
7. Conference venues:
Criteria:
- High standard of cleanliness in all areas;
- Meeting, function; exhibition and special events venues to be adequately equipped with the necessary equipment and relevant technology;
- Clean and user-friendly restrooms;
- Appropriate lightening and dining facilities;
- Quality of food and beverages;
- Service efficiency and friendliness of staff;
- Accessibility and wheelchair friendly.
- Adequate safe parking
Click here to download the entry form (pdf format)
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