To make services accessible to all our residents, the City of Tshwane has unveiled a new Customer Care Mobile Truck, marking an important milestone in our commitment to building a responsive and resident-centred municipality that brings services directly to communities.
The launch of the Customer Care Mobile Truck forms part of our broader programme
to improve customer experience, strengthen frontline service delivery and ensure that
every resident, regardless of where they live, has convenient access to municipal
services.
The Customer Care Mobile Truck will travel throughout Tshwane, providing residents
in remote and underserved communities with access to a range of municipal services,
including assistance with municipal accounts, billing enquiries, service delivery complaints and other customer care services