A new public-private partnership introduces an innovative web-based platform to track water consumption and losses to manage demand.
The City of Tshwane has launched a state-of-the-art water balance dashboard in collaboration with Vodacom, the Strategic Water Partnership Network (SWPN) led by the Director-General of Water and Sanitation and SWPN Public Sector Co-chair, Dr Sean Phillips, and Mezzanine.
This web-based platform can be accessed on the City of Tshwane website. It is a key part of the City’s strategy to monitor water consumption and losses and manage demand in order to minimise non-revenue water.
This digital solution marks a shift towards data-driven water management, offering greater transparency and accountability. Using the International Water Association water balance methodology, the system provides precise insight into water demand and losses, moving beyond the vague concept of non-revenue water.
The dashboard will enable the City to identify water demand and loss areas by breaking down the total water supplied per distribution network and boost public engagement by sharing data openly to help residents understand water consumption patterns and demand to foster collaborative efforts towards water conservation.
This initiative reflects a strong public-private partnership where the City of Tshwane leads the operational framework and implementation of guidelines from the Department of Water and Sanitation.
Vodacom serves as technology partner and sponsor, supporting delivery through its subsidiaries, and SWPN and Mezzanine, in collaboration with GLS Consulting, provides the digital platform and analytics expertise to turn data into actionable insights.