The City of Tshwane is pleased to introduce eight official WhatsApp channels to strengthen communication with Tshwane residents on key service delivery matters.

The channels will serve as a one-way communication tool, offering customers a centralised and official information source to prevent informal or unverified communication. The City-branded channels consist of one citywide channel focused on citywide service delivery updates and seven regional channels, offering localised service delivery information relevant to specific areas.

The channels will feature the following, among others:

• Service alerts: Updates on water, electricity and sewerage interruptions, road closures, ICT disruptions and municipal service schedules
• Emergency notices: Notifications on natural disasters and public safety alerts
• Public service announcements: Information on policies, by-laws, public participation events, Integrated Development Plan meetings, imbizos, seasonal office closures and discouraging unlawful activities
• Project and programme updates: Highlights of City initiatives, service delivery achievements and how these impact residents

Please follow the channels relevant to you as a customer and share the links with family and friends:

Citywide channel: https://whatsapp.com/channel/0029VbBSqHnIXnm0HyKwch2l

Region 1 channel: https://whatsapp.com/channel/0029Vb68oin9Gv7cabykIK2w

Region 2 channel: https://whatsapp.com/channel/0029VbAJ5CALNSZx7wlvAB2I

Region 3 channel: https://whatsapp.com/channel/0029VbAjO2vHLHQUBBZdhQ2Z

Region 4 channel: https://whatsapp.com/channel/0029Vb5gSJMISTkSlZq5ir1v

Region 5 channel: https://whatsapp.com/channel/0029Vb6uDVMICVfdsTRqTk04

Region 6 channel: https://whatsapp.com/channel/0029Vb6lnUn84OmCWruJSz2o

Region 7 channel: https://whatsapp.com/channel/0029VbA6Oit8vd1WqvJesa38