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  • Areas affected by Rand Water’s 87-hour outage

    Areas affected by Rand Water’s 87-hour outage

    Mon, Aug 15, 2022

    The water utility's team of technicians will conduct a tie-in of the newly constructed B6 pipeline to the existing B6 pipeline at Garthdale in the Midvaal area. The shutdown is expected to last for about 87 hours. The connection work is planned from 09:30 on 19 August 2022 until 01:00 on 23 August 2022.

    During the shutdown, Rand Water's Palmiet Booster Station will supply the City's residents with a lesser percentage of water than the usual capacity.

    Residents are advised to use water sparingly during this time in order to prevent reservoirs from running dry. They should also ensure that they store sufficient water to sustain them for the duration of the shutdown.

    The following reservoirs and areas in Tshwane might be affected by the water supply shutdown:

    Akasia ReservoirAmandasig (all extensions), Beetgesberg 279-JR, Chantelle (all extensions), Florauna, Hartbeeshoek (all extensions), Heatherdale AH, Heatherview (all extensions), Ninapark (all extensions), Plantland 567-JR Witfontein 301-JR and Zandfontein 317-JR
    Atteridgeville HL ReservoirAtteridgeville (all extensions), Elandsfontein 352-JR, Kwaggasrand, Pretoria Town and Townlands 351-JR, Saulsville, Schurveberg 488-JQ, Skurweplaas 353-JR and West Park
    Atteridgeville LL ReservoirAtteridgeville (all extensions), Elandsfontein 352-JR, Saulsville and Schurveberg 488-JQ
    Bakenkop ReservoirBrakfontein 399-JR, Celtisdal (all extensions), Clubview (all extensions), Cranbrookvale, Eldoraigne (all extensions), Hennopspark (all extensions), Lyttelton 381-JR, Lyttelton AH, Raslouw AH, Rooihuiskraal Noord (all extensions), Swartkop 383-JR, Tamara Park, Villarosa, Wierdapark and Zwartkop 356-JR
    Blair Athol ReservoirBlair Athol (all extensions), Monaghan (all extensions), Rietfontein 532-JQ, Riverside Estate 497-JQ and Vlakfontein 494-JQ
    Carina ReservoirAlphenpark, Erasmusrand, Garsfontein 374-JR, Groenkloof 358-JR, Monumentpark, Sterrewag, Waterkloof (all extensions), Waterkloofpark, Waterkloof Heights (all extensions) and Waterkloof Ridge (all extensions)
    Constantia Park ReservoirConstantia Park (all extensions), Erasmuskloof (all extensions), Erasmusrand, Garsfontein 374-JR, Moreletapark (all extensions), Newlands (all extensions), Waterkloof (all extensions), Waterkloof Glen (all extensions), Waterkloof Heights (all extensions), Waterkloof Ridge and Waterkloofpark (all extensions)
    Cornwall BoosterDoornkloof 391-JR
    Erasmia ReservoirChristoburg, Erasmia (all extensions), Erasmia 350-JR, Hoekplaats 384-JR, Lekkerhoekie 411-JR and 450-JR, Mooiplaats 355-JR and Sunderland Ridge (all extensions)
    Erasmusrand ReservoirErasmuskloof (all extensions), Erasmusrand, Kasteel 609-JR, Waterkloof 378-JR and Waterkloof Ridge (all extensions)
    Heuweloord ReservoirBrakfontein 399-JR, Heuweloord (all extensions), Swartkop 383-JR and Raslouw
    Klapperkop ReservoirArcadia, Blackmoor 347-JR, Bryntirion, Capital Park (all extensions), Daspoort 319-JR, Deerness, Eastclyffe, Eastwood, Eloff Estate 320-JR, Gezina, Groenkloof, Kilberry, Lisdogan Park, Lynnwood, Monumentpark (all extensions), Pretoria Town and Townlands 351-JR, Prinshof 349-JR, Rietfontein, Riviera, Scientia 416-JR and 626-JR, Sterrewag, Transpark 639-JR and Waterkloof 378-JR
    Klipfontein ReservoirKlipfontein 268-JR, Klip-Kruisfontein 708-JR and Soshanguve (all extensions)
    Laudium ReservoirChristoburg, Claudius, Erasmia, Laudium (all extensions), Mooiplaats 355-JR and Pretoria Town and Townlands 351-JR
    Lotus Gardens ReservoirFort 646-JR, Fort West (all extensions), Lotus Gardens (all extensions) and Pretoria Town and Townlands 351 JR
    Louwlardia ReservoirBlue Hills (all extensions), Brakfontein 390-JR and 409-JR, Country View (all extensions), Highveld (all extensions), Kosmosdal (all extensions), Louwlardia (all extensions), Midstream Estate (all extensions), Olievenhoutbosch 389-JR, Olifantsfontein 410-JR, Randjesfontein 405-JR, Randjespark Ext 121, Rooihuiskraal (all extensions) and The Reeds (all extensions)
    Mabopane ReservoirKlippan 102-JR, Mabopane (all extensions), Rietgat 105-JR, Soshanguve (all extensions), Tswaing 149-JR and Winterveld
    Meintjieskop ReservoirArcadia, Bryntirion, Deerness, Eastclyffe, Eastwood, Elandspoort 257-JR, Lisdogan Park, Pretoria Town and Townlands 351-JR, Rietfontein, Rietondale (all extensions), Riviera (all extensions) and Villieria
    Mnandi ReservoirAcsionville 784-JR, Brakfontein 399-JR, Doornrandje 386-JR, Gerardsville AH, Hennopsrivier 389-JR, Heuweloord (all extensions), Hoekplaats 384-JR, Honeypark 437-JR, Knopjeslaagte 385-JR, Mnandi AH, Monavoni (all extensions), Olievenhoutbosch, Peach Tree (all extensions), Raslouw (all extensions), Stukgrond 382-JR, Sunderland Ridge (all extensions), Swartkop 383-JR and Vlakplaats 354-JR
    Monumentpark ReservoirGroenkloof 358-JR, Monumentpark (all extensions), Sterrewag (all extensions) and Waterkloof Ridge (all extensions)
    Muckleneuk ReservoirArcadia (all extensions), Brooklyn (all extensions), Colbyn (all extensions), Elandspoort 357-JR, Groenkloof (all extensions), Hartebeestpoort 362-JR, Hatfield, Hillcrest (all extensions), Koedoespoort, Koedoespoort 325-JR and 456-JR, Lukasrand, Lynnwood, Menlo Park, Muckleneuk (all extensions), Sunnyside and Pretoria Central
    Pierre van Ryneveld ReservoirDoornkloof 391-JR, Irene (all extensions), Kirkness 622-JR, Lyttelton Manor Ext 8, Pierre van Ryneveld (all extensions), Rietvallei 377-JR, Rietvalleipark, Rietvalleirand, Rietvlei, Rietvlei Heights and Waterkloof 360-JR and 378-JR
    Raslouw ReservoirCeltisdal (all extensions), Deltoidia AH, Eldoraigne (all extensions), Monavoni Ext 65, Monrick AH, Raslouw (all extensions), Swartkop 383-JR, Sunderland Ridge (all extensions) and Zwartkop 356-JR
    Rooihuiskraal ReservoirBrakfontein 390-JR, 399-JR and 419-JR, Celtisdal (all extensions), Hennopspark (all extensions), Heuweloord (all extensions), Kosmosdal (all extensions), Monavoni AH, Olievenhoutbosch, Rooihuiskraal (all extensions), Rooihuiskraal Noord (all extensions), The Reeds (all extensions) and Wierdapark (all extensions)
    Salvokop ReservoirArcadia (all extensions), Eastwood, Elandspoort 357-JR, Groenkloof 358-JR, Muckleneuk, Pretoria (all extensions), Pretoria Town and Townlands 351-JR, Prinshof 280-JR and 349-JR, Salvokop (all extensions), Sunnyside and Trevenna
    Soshanguve DD ReservoirBultfontein 107-JR, Klippan 102-JR, Mabopane Unit CV, New Eersterus, Soshanguve (all extensions), Sterkwater 106-JR, Stinkwater and Zoutpan 104-JR
    Soshanguve L ReservoirDe Beers, Kopanong (all extensions), Kruisfontein 359-JR and 262-JR, Onderstepoort 266-JR, Onderstepoort (all extensions), Rietgat 611-JR and Wentzelrust 223-JR
    Sunderland Ridge ReservoirLekkerhoekie 350-JR, Mooiplaats 355-JR, Sunderland Ridge (all extensions) and Zwartkop 356-JR
    The Reeds ReservoirBrakfontein 399-JR and 419-JR, Olievenhoutbosch, Rua Vista (all extensions) and The Reeds (all extensions)
    Valhalla ReservoirGlen Lauriston (all extensions), Monrick AH, Pretoria Town and Townlands 351-JR, Valhalla and Zwartkop 356-JR
    Waterkloof ReservoirBrooklyn, Elandspoort 357-JR, Garsfontein 374-JR, Groenkloof, Hazelwood, Lynnwood, Maroelana, Menlo Park (all extensions), Muckleneuk, Nieuw Muckleneuk, Waterkloof and Waterkloof Ridge
    Waterkloof East ReservoirAlphenpark, Ashley Gardens, Brooklyn, Groenkloof, Hazelwood, Maroelana Ext 3, Menlo Park, Nieuw Muckleneuk, Waterkloof, Waterkloofpark and Waterkloof Ridge
    Waterkloof Ridge Ext 2 ReservoirWaterkloof Ridge (all extensions) and Waterkloof Ridge 378-JR and 428-JR
    Wonderboom ReservoirAmalinda 643-JR, Annlin (all extensions), Annlin West, Bon Accord, De Onderstepoort, Doornpoort, Dorandia (all extensions), Florauna (all extensions), Grootvlei 272-JR, Haakdoornfontein 119-JR, Haakdoornlaagte 277-JR, Hartebeestfontein 324-JR, Hesteapark Ext 28, Honingnestkrans 269-JR, Kenley AH, Kromdraai 115-JR and 728-JR, Lusthof 114-JR, Magalieskruin (all extensions), Montana AH, Montana (all extensions), Mont Lorraine AH, Murrayhill 275-JR, Ninapark, Onderstepoort (all extensions), Pretoria North, Pylpunt, Pyramid, Rondavel Alias Skoongezicht 109-JR, Rooiwal 270-JR, Sinoville, Theresapark (all extensions), Tileba, Wallmannsthal 278-JR, Waterval 273-JR, Witfontein 301-JR, Wolmer, Wonderboom (all extensions) and Wonderboom South


    The City will ensure that tankers or bowsers are on standby for alternative water supply.

  • City of Tshwane creates employment opportunities through the Expanded Public Works Programme

    City of Tshwane creates employment opportunities through the Expanded Public Works Programme

    Fri, Aug 12, 2022

    The City of Tshwane continues to offer much-needed employment opportunities to the youth of the city under the Expanded Public Works Programme (EPWP), also known as the Gata le Nna Programme.

    EPWP falls under a mayoral flagship poverty-alleviation initiative and is carried out through the deployment of lottery sessions driven by artificial intelligence. The lottery ensures that participants are appointed in a fair, transparent and audited process, while servicing affected communities.

    On 20 July 2022, a total of 1 513 participants from all seven regions of Tshwane were selected for recruitment. Including the selection held on 4 August 2022, the grand total for Gata le Nna is 3 302.

    The lottery selection process targets unemployed youths, adults and persons living with disabilities across all regions. The process is guided by legislative requirements aligned with the City's EPWP departmental compliance management framework.

    The City remains committed to contributing to the creation of employment opportunities under the EPWP and assisting affected communities.  

    All selected EPWP participants will be placed in labour-intensive capital projects identified and scheduled to take place within the City.

    The registration forms for EPWP opportunities are currently available at the EPWP Division, Office G03, Ou Raadsaal Building, Church Square, Pretoria CBD. Registration is open on Monday to Friday from 08:00 to 16:00.

  • Rand Water shutdown on 11 August could affect water supply to suburbs in the north and east of the city

    Rand Water shutdown on 11 August could affect water supply to suburbs in the north and east of the city

    Mon, Aug 8, 2022

    Residents in the north-eastern parts of the city should take note of possible water supply interruptions from 11-13 August 2022. 

    Rand Water notified the City of a planned shutdown to complete a tie-in of the newly installed S4 pipeline to the existing S4 pipeline. The shutdown is planned to start on 11 August 2022 at 17:00 and will end at 22:00 on 13 August 2022. The shutdown will last for 53 hours. 

    Residents are urged to use water sparingly during this time to prevent reservoirs from running dry. Please store sufficient water to sustain you for the duration of the shutdown. Water tankers will be on standby as an alternative water supply. 

    The following reservoirs and areas in Tshwane might be affected: 

    • Cornwall Hill Reservoir:  Doornkloof 391-JR 
    • Corobrick Plant: Grootfontein 394-JR, Rietfontein 375-JR, Rietfontein Ridge Ext 11, Rietvallei 377-JR, Mooikloof Manor Ext 2, The Hills (all extensions), Tygerpoort 371-JR and Zwavelpoort 373-JR
    • Garsfontein Reservoir which feeds the following reservoirs: 
      • Eersterust Reservoir: Despatch, Eersterust, Jan Niemandpark, Mamelodi, Silvertondale and Waltloo 
      • Kilner Park Reservoir: Kilner Park
      • Koedoesnek LL Reservoir: Die Wilgers (all extensions), Equestria (all extensions), Faerie Glen, Garsfontein, Koedoesnek AH, Life Wilgers Hospital, Lynnwood, Lynnwood Glen, Lynnwood Ridge, Struland AH, Wapadrand, Willow Glen, Willow Glen AH and Zwartkoppies 
      • Magalieskruin Reservoir: Hartebeestfontein 324-JR and Wonderboom 
      • Mamelodi R1 Reservoir: Mamelodi, Mamelodi Ext 13, 27 and 34, and Mamelodi 608-JR 
      • Mamelodi R2 Reservoir: Mamelodi, Mamelodi 608-JR, and Mamelodi Ext 13 and 15 
      • Montana Reservoir: Annlin, Christiaanville, Cynthia Vale, Derdepoortpark, Doornpoort, Kenley AH, Kozeni AH, Magalieskruin, Montana (all extensions), Montana AH, Montana Park, Montana Tuine, Pumulani AH, Sinoville and Wolmaranspoort AH
      • Moreleta Reservoir: Bellevue, Brummeria (all extensions), Chrysler Park, Georgeville, Lindo Park, Lydiana, Lynnwood Manor, Mopani, Navors, Scientia, Silverton (all extensions), Vlakfontein and Weavind Park
      • Murrayfield Reservoir: La Concorde, La Montagne, Meyerspark (all extensions), Murrayfield, Salieshoek and Val-de-Grace
      • Parkmore LL Reservoir: Alphen Park, Ashley Gardens, Constantia Park, De Beers, Faerie Glen, Garsfontein, Lynnwood Glen, Lynnwood Park, Maroelana, Menlyn, Newlands, Tshwane and Waterkloof Glen
      • Queenswood Reservoir: Colbyn, Deerness, Koedoespoort, Koedoespoort 325-JR, Môregloed, Queenswood, Rietfontein, Rietfontein 321-JR, Rietondale, Villieria and Waverley 
      • Sinoville HL Reservoir: Sinoville (all extensions) 
      • Sinoville LL Reservoir: Sinoville (all extensions) 
      • Villieria Peak Tanks: Magalieskruin 323-JR, Montana AH, Rietfontein, Villieria, Waverley, Wonderboom 302‑JR and Wonderboom South 
      • Waverley HL Reservoir: Bergtuin, East Lynne (all extensions), Koedoespoort (all extensions), Villieria and Waverley 
      • Waverley LL Reservoir: Derdepoortpark (all extensions), Ekklesia (all extensions), Jan Niemandpark and Lindo Park 
      • Elardus Park Reservoir:  Constantia Park, Elardus Park (all extensions), Erasmuskloof (all extensions), Erasmuspark (all extensions), Garsfontein 374-JR, Garstkloof 595-JR, Moreletapark (all extensions), Rietvallei 377-JR, Rietvalleipark, Rietvalleirand (all extensions), Waterkloof 345-JR, 360-JR and 378-JR, Waterkloof AH, Waterkloof Glen and Wingate Park 
    • Gastonbury Reservoir, Six Fountains Estate and Silver Willows: Equestria (all extensions), Paradiso, Paramount Estate, Silver Lakes (all extensions), Silver View Ridge, Silver Woods Country Estate, Six Fountains (all extensions), Tijger Vallei (all extensions), Shere AH, Willow Acres (all extensions) and Willow Park Manor (all extensions) 
    • Koedoesnek: Faerie Glen (all extensions), Die Wilgers (all extensions), Equestria (all extensions), Hartebeespoort 362-JR, Koedoesnek 341-JR, La Montagne (all extensions), Lynnwood Glen, Lynnwood Ridge (all extensions), Meyerspark, Murrayfield, Struland AH, Tweefontein 372-JR, Val-de-Grace, Valley Farm 379-JR, Valley Farm AH, Wapadrand (all extensions) and Willow Glen AH
    • Midas and Leander meters: Boardwalk Meander (all extensions), Bronberg (all extensions), Faerie Glen (all extensions) and Olympus (all extensions)

    • Mooikloof Reservoir: Faerie Glen (all extensions), Garsfontein, Garsfontein 374-JR, Garsfontein Ext 10, 11 and 13, Moreletapark Ext 63 and 83, Prairie Giants Ext 3, Pretoriuspark (all extensions), Rietfontein 375-JR, Tweefontein 372-JR, Valley Farm 379-JR and Zwavelpoort 373-JR 
    • Nellmapius (all extensions) 
    • Sammy Marks Museum meter: Sammy Marks Museum 
    • Savannah: The Blyde Crystal Villa, Savanna Country Estate and N4 Gateway 
    • Woodlands Mall meter: Mooikloof Ridge 

    The City of Tshwane sincerely apologises for the inconvenience that may occur as a result of the above-mentioned repairs.

  • Saambou Licencing Centre in Pretoria CBD temporarily closed for upgrading work

    Saambou Licencing Centre in Pretoria CBD temporarily closed for upgrading work

    Fri, Aug 5, 2022

    Saambou Licencing Centre in the Pretoria CBD is undergoing renovations and motorists are advised to visit alternative licencing centres in Tshwane. 

    Clients can visit the following centres: 

    Licencing centreServices Operating hours
    • Akasia
    • Bronkhorstspruit
    • Centurion
    • Rayton
    • Waltloo
      • Registration and licencing of motor vehicles
      • Renewal of driving licences
      • Application and testing for learner licences
    • Application and testing for driving licences
    Monday to Friday from 08:00 to 15:00


    Customers should only seek assistance from municipal officials at designated service points and not from any other unauthorised individuals. For safety and convenience, all our centres are cashless and only debit cards are accepted.

  • Amnesty period for those who are illegally connected to the City’s electricity and water network

    Amnesty period for those who are illegally connected to the City’s electricity and water network

    Sun, Jul 31, 2022

    The City of Tshwane appeals to consumers who are illegally connected to the electricity and water network to apply for amnesty to avoid fines and criminal charges. The amnesty period will be valid from 1 August to 30 September 2022. 

    The purpose of the amnesty period is to assist residents and business owners who are guilty of the following: 

    • Illegally connecting to the electricity and/or water network and benefiting from these services without being measured and paying for consumption.
    • Tampering with an electricity and/or water meter, resulting in the measuring of incorrect or lower consumption.
    • Illegally reconnecting an electricity and/or water meter after a credit control disconnection.
    • Paying a bribe to remove an outstanding amount on an account or paying a bribe to illegally open a new municipal account without following the official process.
    • Paying a bribe to have an electricity and/or water meter bypassed to record incorrect or lower consumption. 

    Announcing the amnesty period, the MMC responsible for Finance, Alderman Peter Sutton, said: "Let me make it clear, stealing revenue from the City that must go to basic service delivery and support the poorest of the poor in Tshwane is a crime, and if you are an individual and business owner involved in electricity theft and tampering with prepaid meters, you should become very concerned." We will subject those who are stealing from the City to a new concept they never knew before: Consequence management. 

    The fines for illegal connections and electricity theft will be R200 000 for individual and household accounts, and R10 million for business accounts. In addition to these fines, the City will also lay criminal charges and pursue recovery of lost income. A highly skilled multidisciplinary revenue-collection team has been established for this purpose. 

    "This extraordinary step is unprecedented in municipalities across the country. Tampering with a meter is akin to theft of water and electricity, and we will deal swiftly and harshly with offenders who fail to take advantage of the amnesty process," said Alderman Sutton. 

    Residents and business owners who want to apply for amnesty can download forms from the City's website, There is an icon on the landing page which will direct you to the amnesty page where you will be able to download the amnesty application form. A dedicated email address has been created for this purpose where the forms can be submitted:

    Amnesty application forms will also be made available at all City of Tshwane customer care walk-in centres across the seven regions of Tshwane. 

    To qualify for amnesty, the following information must be submitted to the City of Tshwane: 

    1. Complete and submit the application form
    2. Submit an affidavit detailing the following:
      1. How the tampering and/or illegal connection was installed
      2. Who the individual(s) are who facilitated the tampering, illegal connection and/or fraud on the account
      3. How and to whom money was paid to facilitate the tampering, illegal connection and/or fraud on the account
      4. The amount paid and how frequently the bribe money was paid (monthly or once-off) 

        Some of the benefits of applying for amnesty are that, in the case of successful prosecution of those implicated in the affidavit, the metering will be corrected and the account holder will start paying for services correctly from the date the amnesty is granted. The tampering and illegal connection fine will be waived. No criminal charges will be levied against the person or company granted amnesty. 

        The City of Tshwane reserves the right to grant and withdraw amnesty in case of non-compliance with conditions. Amnesty will be subject to the condition that the same or similar offence is not committed within a period of five years. 

        The City will engage with the South African Police Service and the National Prosecuting Authority during the amnesty period to ensure that the cases of tampering with our electricity and water meters, which are prosecutable offences, are prioritised and that proper sentencing is meted out to the offenders. 

  • Residents in Region 1 to be assisted with their municipal accounts

    Residents in Region 1 to be assisted with their municipal accounts

    Tue, Jul 19, 2022

    Residents residing in Region 1 who have challenges and queries regarding their municipal accounts are invited to a financial outreach programme from 21 July to 6 August 2022 in various wards. 

    The programme is spearheaded by the City's Group Financial Services and will focus on dealing with the following services: 

    • Meter reading and invoicing
    • Credit control and assistance with payment arrangements
    • Billing enquiries
    • Indigent enquiries

    Make use of this opportunity hosted in your area to speak to one of our financial officers to assist you in solving your billing queries or to discuss payment options and arrangements if you want to resolve your arrears.   

    You can visit the City's outreach points or venues in line with the schedule below: 

    Ark Of God Church, Sun ValleyWard 2021 July 202209:00 to 15:00
    Wesley Church, Block DWard 2021 July 2022
    Indoor Sport Centre (Morula)Ward 2021 July 2022
    City of Refuge Church,149 Block PWard 8828 July 2022
    Home of Stream Church, 845 Block YWard 8829 July 2022
    Indoor Sport Centre (Morula)Ward 8830 July 2022
    Community Hall, Block YWard 274 August 2022
    Block R Park, next to Siyafunda CrècheWard 275 August 2022
    Block W ParkWard 276 August 2022

    Customers should have their account numbers and identity documents at hand when visiting the venues.

  • City of Tshwane granted permission to attach the bank details of Madibeng Local Municipality

    City of Tshwane granted permission to attach the bank details of Madibeng Local Municipality

    Wed, Jul 13, 2022

    On Tuesday, 12 July 2022, the North Gauteng High Court in Pretoria granted the City of Tshwane permission to attach the bank account of Madibeng Local Municipality in the North-West Province. 

    The City of Tshwane applied to the court to attach Madibeng Local Municipality's bank account after the municipality failed to honour its multimillion-rand bulk water supply debt. Madibeng Local Municipality did not oppose the City's application. 

    The attachment of Madibeng Local Municipality's bank account will enable the City to get the money it is owed and be in a position to pay its creditors, like Rand Water from which the City gets its bulk water supply. 

    Madibeng Local Municipality owes the City of Tshwane R258 million for its water account. In August 2021, the two municipalities entered into a payment arrangement in terms of which Madibeng Local Municipality would settle its account in instalments over a specific payment period, but it failed to honour its commitment. 

    At the time the agreement was entered into, Madibeng Local Municipality's debt stood at R243 393 249,97. The City of Tshwane was then forced to restrict the municipality's water by 50%. 

    The City's court application was a last-ditch effort aimed at enforcing the settlement of Madibeng Local Municipality's debt by attaching its bank account.

  • City of Tshwane to curb lawlessness, corruption and bribery within its law enforcement units

    City of Tshwane to curb lawlessness, corruption and bribery within its law enforcement units

    Wed, Jul 13, 2022

    Two Tshwane Metro Police Department (TMPD) officials were arrested on Monday evening, 11 July 2022, at the Garsfontein Police Station in Pretoria East following serious allegations of harassment and extortion of a female resident by the two TMPD officers. 

    During the incident the resident is reported to have felt unsafe and was intimidated to a point where she paid the two officers a bribe. The victim indicated that the TMPD officials had followed her to her house in the Erasmuskloof area, whereafter she was allegedly forced to accompany them to an ATM to withdraw R3 000 cash. She said the ATM was out of order and they then decided to rather use a money transfer service. 

    Following the revelation of these serious allegations, arrangements were made for the officers who were on duty on Monday, 11 July 2022, to report to Garsfontein Police Station, where they were questioned and eventually arrested. 

    The City has initiated all the necessary internal processes for the suspension of the two officers pending the investigation. 

    Ald Grandi Theunissen, MMC for Community Safety, expressed his disappointment and said: "The City of Tshwane has a zero-tolerance approach to bribery, corruption or any illegal activities by those within our ranks. These allegations are especially disappointing as our TMPD officers are appointed to uphold and enforce the law." 

    He assured residents that the City is working on a programme to curb lawlessness, corruption and bribery within its law enforcement units. 

  • More power capacity made available with upgrade of Bronkhorstspruit Substation

    More power capacity made available with upgrade of Bronkhorstspruit Substation

    Wed, Jul 13, 2022

    Electricity capacity to Bronkhorstspruit has received a boost with the newly refurbished and upgraded Bronkhorstspruit Substation.

    The substation underwent an extensive upgrade and increased its capacity from 20 MVA to 80 MVA at a cost of R96 million fully funded by the City. The City undertook the project to address the growing need of increased power demand in Region 7.

    The substation upgrade will improve the performance and functionality of existing systems and boost substation capacity and productivity, while raising operational and maintenance efficiency and safety.

    The project scope of work included the following:

    • Construct an additional substation building to accommodate one stage of 11 kV switchgear panels and modify the existing building to accommodate the new 11 kV switchgear panels
    • Replace all existing 11 kV switchgear panels, 132 kV control and protection panels, batteries and charges
    • Supply and install three 40 MVA power transformers
    • Supply and install new single cables between the transformers and incomer panels

    The Executive Mayor of Tshwane, Ald Randall Williams, said the upgrades and maintenance will play an important role in enhancing reliable electricity provision to residents and businesses in the area.

    He further added that the project was finished on time in a period of three years – the work started in April 2019 and was completed earlier in April this year. "The team speedily completed its work despite challenges and delays brought about by COVID-19 regulations," stated Ald Williams.

  • Hefty fines for customers who reconnect their electricity illegally

    Hefty fines for customers who reconnect their electricity illegally

    Thu, Jul 7, 2022

    Since the resumption of its #TshwaneYaTima revenue-collection campaign more than two weeks ago, the City of Tshwane has managed to permanently remove connections (rip disconnections) of about 13 customers who illegally reconnected their electricity after they were disconnected by the City for non-payment of their municipal accounts. 

    The 13 transgressors – eight residential and five business customers – were slapped with hefty fines totalling over R1 million for tampering with the City's infrastructure, over and above their arrears accounts of more than R14 million. 

    Below is a list of the transgressors (categorised into residential and business) with their outstanding balances and the fines (levies) imposed: 


    ErasmiaR902 664,65R25 028,60R927 693,25
    Garsfontein Ext 8R956 287,14R25 028,60R981 315,74
    LaudiumR1 126 520,20R25 028,60R1 151 548,80
    LaudiumR1 192 999,08R25 028,60R1 218 027,68
    Pretoria CBDR722 471,28 R51 272,20R773 743,48
    Proclamation HillR1 975 013,50R25 028,60R2 000 042,10
    SunnysideR1 663 232,73 R51 272,20R 1 714 504,93
    West ParkR733 908,59R25 028,60R758 937,19




    Die Wilgers Ext 9R877 156,26R172 500,00R1 049 656,26
    Elardus Park Ext 1R1 623 908,06R172 500,00R1 796 408,06
    Silverton Ext 15R838 527,88R172 500,00R1 011 027,88
    Montana AH Ext 2R1 551 194,11R172 500,00R1 723 694,11
    Moreletapark Ext 0R1 361 131,04R172 500,00R1 533 631,04


    The City's technicians have begun the practice of regularly inspecting all the meters that were disconnected after discovering a criminal pattern by some unscrupulous customers who illegally reconnect their electricity immediately after being disconnected. This practice has resulted in the City embarking on a series of rip disconnections aimed at discouraging customers from tampering with our infrastructure. 

    The City would like to caution customers who intimidate our officials and prevent them from doing their work. We have now enlisted the services of the Tshwane Metro Police Department to escort officials when they disconnect electricity that has been illegally reconnected. 

    The City aims to collect the R17 billion it is owed by government departments, embassies, businesses, entities and residential customers. 

    The City of Tshwane would like to encourage customers whose accounts are in arrears to pay their accounts in full and on time. If they cannot afford to they should contact our customer care centres to make a payment arrangement to avoid the discontinuation of services. Residential customers are required to pay between 10% and 30% while business customers are expected to settle 60% of their debt to enter into a payment arrangement to avoid disconnection. 

  • City of Tshwane and Sasol distribute 500 blankets to support elderly residents

    City of Tshwane and Sasol distribute 500 blankets to support elderly residents

    Thu, Jul 7, 2022

    Recently, the City of Tshwane, in partnership with Sasol, hosted a Winter Warm Blanket Drive for elderly residents in Region 7 at Bronkhorstspruit Sport Centre.   

    As part of the City's efforts to support vulnerable groups and keep them warm this winter, a total of 500 blankets were donated to elderly residents in need. 

    The Winter Warm Blanket Drive is a social upliftment initiative that seeks to provide a caring environment for our elderly residents and other vulnerable groups within our communities. 

    I would like to thank the MMC for Finance, Ald Peter Sutton, for representing the City, our Roads and Transport Department for availing six buses to transport beneficiaries, and Sasol for their generous donation of the blankets. 

    The City of Tshwane will always value social upliftment partnerships that are designed to support and improve the lives of Tshwane residents. 

    Therefore, we would like to call on businesses, private individuals and non-governmental organisations to come forward and work with the City by joining resources to make a positive difference in the lives of vulnerable residents. By working together, we can make a meaningful impact and reach more people in need of a caring and supportive hand.

  • City of Tshwane wins PanSALB Multilingualism Award

    City of Tshwane wins PanSALB Multilingualism Award

    Fri, Jun 24, 2022

    The City of Tshwane Language Services Section has been awarded the 2022 Pan South African Language Board (PanSALB) Multilingualism Award for using and promoting multilingualism. The City's Language Services Section accepted the prestigious award at the PanSALB Multilingualism Awards ceremony that was held in Sandton on 15 June 2022. Through its Language Services Section, the City of Tshwane Communication, Marketing and Events Department managed to win one of the major categories, which is the Government/Public Sector category. 

    The Multilingualism Awards are bestowed by PanSALB on organisations and individuals who have excelled in the promotion, protection and preservation of all South Africa's official languages, including Khoi, Nama and San, as well as South African Sign Language. The awards assist in raising awareness of language and recognise exceptional work done in safeguarding language freedom. This also encourages multilingualism and social cohesion. The award is appropriate as the City continues to promote the use of all official languages. 

    The City of Tshwane is the only municipality in Gauteng that has a fully operational multilingual language unit. Our Language Policy recognises eight languages as official in Tshwane (isiZulu, Afrikaans, English, isiNdebele, Xitsonga, Tshivenda, Setswana and Sepedi). The policy is implemented through various activities, such as editing, terminology development, interpreting services, as well as translation. 

    Through our Language Services Section, the City has also contributed to postgraduate researchers by assisting with language policy information. The section also contributes to the training of interpreters and translators through its skills development programme (internships) and our collaboration with the University of Johannesburg and Tshwane University of Technology. 

    We have also made strides in influencing multilingualism in the social media space. For instance, our social media account uses different languages which increases the participation of followers. 

    The Executive Mayor of Tshwane, Alderman Randal Williams, congratulated the Language Services Section and its management for their achievement and thanked them for their contribution to multilingualism. 

  • #TshwaneYaTima teams are disconnecting defaulting customers

    #TshwaneYaTima teams are disconnecting defaulting customers

    Fri, Jun 24, 2022

    The #TshwaneYaTima campaign focusing on the disconnection of defaulting customers is at it again. The City is effecting stringent credit control measures in its endeavour to recoup more than R17 billion that it is owed by government departments, residential customers, businesses, embassies and state-owned entities due to non-payment of municipal accounts. 

    Tough measures will be implemented against customers who illegally reconnect or tamper with the electricity metering infrastructure after being disconnected due to arrears. Such customers will be dealt with in line with the applicable municipal by-law and will be slapped with a hefty fine. 

    Section 26(1) of the Electricity By-law states the following: 

    No consumer, owner, occupier or registered owner of any premises or immovable property or any other person may in any manner or for any reason whatsoever bypass the meter and/or related metering equipment of the Municipality or of a contractor on or relating to any premises, or otherwise tamper or interfere with, remove, redirect, disturb, alter, vandalise or steal any meter or other metering equipment or any service connection, service protective device, protective box or case, the supply or mains or any other electricity supply or metering assets, equipment and/or infrastructure forming part of the Municipality's electricity supply, distribution and reticulation network and/or prepayment meter system, whether owned or operated by the Municipality or a contractor and whether or not it is located or installed on or affixed to any premises or is located or installed elsewhere in relation to any premises. Such tampering, interference, removal, redirection, bypassing, vandalism and theft shall constitute an offence in terms of this by-law. 

    Where prima facie evidence of tampering, interference or bypassing referred to in subsection (1) exists, the Municipality has the right to disconnect the supply immediately without prior notice to the consumer. The consumer is liable for all fees and charges levied by the Municipality for the disconnection and subsequent reconnection in accordance with the approved tariffs. 

    Legislation further states that any person who contravenes any of the provisions of the Electricity By-law is liable to compensate the City and/or its contractor for loss of expenditure and/or damages suffered or sustained by the City and/or its contractor, as applicable, because of the contravention. 

    With effect from 1 July 2022 until 30 June 2023, the following tampering fines will be imposed: 

    • Domestic bulk supply                                                                                     R200 000,00
    • Low-voltage (400 V) three phase                                                             R1 882 609,57
    • 11 kV supply (domestic, business, commercial and industrial)           R8 430 248,67
    • 132 kV supply (domestic, business, commercial and industrial)        R8 430 248,67
    • 275 kV supply (domestic, business, commercial and industrial)        R8 430 248,67 

    Customers whose accounts are in arrears are advised to make payment arrangements to avoid the disconnection of services by visiting any of the City's customer care walk-in centres or by contacting

    The #TshwaneYaTima campaign will relentlessly continue with credit control measures until the R17 billion of consumer debt has been drastically reduced.

  • The City, in partnership with Hollard Insurance, to inspect and maintain fire hydrants

    The City, in partnership with Hollard Insurance, to inspect and maintain fire hydrants

    Wed, Jun 15, 2022

    The City of Tshwane has partnered with Hollard Insurance to launch the Fire Hydrant Initiative. The launch took place on Tuesday, 14 June 2022, at the City of Tshwane Central Fire Station in Bosman Street, Pretoria. Through this initiative, 15 young people were employed to inspect and maintain over 3 500 fire hydrants across Tshwane. 

    The launch was attended by Ald Randall Williams (Executive Mayor of Tshwane), Mr Nash Omar (Hollard Insure Managing Director for Distribution), Cllr Daryl Johnston (MMC for Utilities and Regional Operations, Cllr Peggy de Bruin (MMC for Social Development and Community Services), Ald Grandi Theunissen (MMC for Community Safety) and members of the City's senior management. 

    The initiative was driven by the mounting concern of fire risk in urban centres. Recently, we have seen scores of devastating fires destroying public facilities, such as Parliament, Charlotte Maxeke Hospital and the University of Cape Town. 

    Hollard Insurance has committed R1,3 million towards this initiative. The money will be used for training and paying stipends and travel allowances for these employed youths who are regarded as fire hydrant heroes. These heroes expressed excitement over this project, particularly with the skills and experience they are gaining. 

    According to the Executive Mayor, the City has 25 000 fire hydrants, and this initiative will assist the City to properly inspect and maintain about 3 500 fire hydrants. The maintenance will include cleaning, marking hydrants with numbers and testing water pressure. Faulty hydrants will be recorded for referral to the relevant department. 

    In his closing remarks, the Executive Mayor indicated that functioning fire hydrants are essential for an effective response during fire incidents, as they save lives and prevent property destruction. He also thanked Hollard Insurance and their Managing Director, Nash Omar, for this great partnership.

  • A net-zero carbon and climate-resilient city by 2050

    A net-zero carbon and climate-resilient city by 2050

    Tue, Jun 7, 2022

    Today, the City of Tshwane launched its Climate Action Plan under the theme, A net-zero carbon and climate-resilient city by 2050. The City of Tshwane is committed to addressing climate change impacts and reducing its greenhouse gas emissions. To fulfil this commitment, the City has invested significant efforts in developing this Climate Action Plan, which aims to achieve a net-zero carbon future by 2050 and to build the resilience of our people, economy and natural environment to the current and future climate.

    The City of Tshwane is among the cities around the world that pledged to work on an action plan aimed at tackling climate change and addressing inequality and economic exclusion among disadvantaged communities.

    Global efforts to reduce emissions acknowledge the historical causes of climate change and the fact that its consequences are being borne by those who have not contributed to these causes. Therefore, the City supports the calls for climate justice and for the provision of resources to protect vulnerable communities and persons. The City has invested its efforts in promoting climate justice and reducing social vulnerability, and will continue to do so.

    Executive Mayor of Tshwane, Alderman Randall Williams, said: "In the preparation for the Tshwane Climate Action Plan, we have taken an evidence-based approach and commissioned the identification of climate risk zones in the updating of our climate risk and vulnerability assessment. These are areas that experience one or more climate-related hazards which could be worsened by the presence of various social or environmental stresses."

    He said that the plan crafts and directs actions to the climate risk zones with a view to "reduce the impact of the hazards or to build the coping capacity for the affected communities".

    As the capital city of South Africa, Tshwane hosts many such potential partners, including embassies and donor organisations, research organisations, private sector companies (some of which are striving to achieve global targets) and non-profit organisations. All of these have indicated their willingness to collaborate with the City on a variety of initiatives that will contribute to achieving the goals of this Climate Action Plan.

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