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  • Applications for low-cost housing at Townlands Estate now open

    Applications for low-cost housing at Townlands Estate now open

    Thu, Sep 23, 2021

    Applications are now open for residents to apply for low-cost housing at the Townlands Estate. Prospective tenants receiving an income of between R1 500 and R15 000 qualify to apply for these apartments.

    Rentals range from R800 to R4 860 based on the combined household income. Applications close on 1 October 2021.

    The rental units consist of one- and two-bedroom apartments with basic finishes. Tshwane Townlands Estate is located close to places of work, shops, social amenities and public transport at the corner of Es'kia Mphahlele Drive and Struben Street in Marabastad.

    The development proudly features the following:

    • On-site crèche
    • Administration offices
    • Children's play area
    • Outdoor gym
    • Sport fields
    • Hot water central heating system
    • Beautiful landscaping with braai areas
    • Tuck shops
    • A biometric access control system
    • CCTV cameras

       

      The nearby Belle Ombre transport hub (railway station, bus depot and taxi rank) serves as the northern gateway into Tshwane and provides linkages to areas such as Mabopane, Soshanguve and Ga-Rankuwa,

      Prospective tenants must –
    • be 18 years or older, employed and be able to pay monthly rent;
    • be a South African citizen with a household income of between R1 500 and R15 000;
    • be married or single with or without dependents or cohabiting with a partner (one application per household);
    • have a clean credit record and not be under debt review;
    • not own property; and
    • not have benefitted from any government housing scheme or subsidy.

    To apply applicants must bring the following:

    • Certified copy of your identity document or proof of permanent residence
    • Certified copy of your partner's identity document
    • Certified copies of birth certificates or identity documents of dependents (children), or an affidavit if the dependent is an extended family member
    • Completed pre-application form
    • Proof of residence
    • Proof of income – latest three months' payslips (for both you and your partner, if applicable)
    • Bank statement for the last three months, and if you are self-employed or in business, six months' bank statements will be required
    • Any proof of additional income or revenue streams (if applicable) as a result of the business (CIPC search will be conducted)

    Applications can be done at Ground Floor, Bothongo Plaza West, 271 Francis Baard Street, Pretoria.

    The pre-screening forms are free of charge and Housing Company Tshwane does not charge any fee or hire any agents to act on its behalf. Please do not pay anyone for application forms.

    Housing Company Tshwane will not be liable for any unlawful transactions. Please report any form of corruption to the Tshwane Fraud and Corruption Hotline on 080 874 9263.

    For more information, please contact townlandsenquiries@tshwane.gov.za.


  • Male cheetah released in Rietvlei Nature Reserve

    Male cheetah released in Rietvlei Nature Reserve

    Fri, Sep 10, 2021

    A six-year-old male cheetah, Thaba, was released in Rietvlei Nature Reserve early in September as part of the Cheetah Metapopulation Project. 

    The City's Rietvlei Nature Reserve supports the Cheetah Metapopulation Project, which is a collective effort of various environmental stakeholders and is managed by the Endangered Wildlife Trust (EWT). 

    The project's objective is to maintain the genetic and demographic integrity of cheetahs on fenced reserves, and to increase the resident range of free-roaming cheetahs across southern Africa. 

    The Cheetah Metapopulation Project currently entails 421 cheetahs on 61 fenced reserves in southern Africa. 

    Rietvlei Nature Reserve has a young female cheetah, Njozi who was released in the reserve in August 2020. Hopefully with Thaba roaming the plains, the City will celebrate new cubs in 2022. 

    The current arrangement with EWT is that, for the purpose of the Cheetah Metapopulation Project, a breeding female will be kept at Rietvlei Nature Reserve on a permanent basis. Male cheetahs will be brought in when required. 

    EWT will remove the male animals not needed to lessen the impact of these predators on the prey animal population. Newborn cheetah cubs are then relocated to other nature reserves when they reach adulthood.

  • Connect with us via Zoom to solve your billing queries

    Connect with us via Zoom to solve your billing queries

    Fri, Sep 10, 2021

    The City of Tshwane Group Financial Services is continuing to assist rate payers via its Virtual Outreach Programme on Zoom. The programme has received very positive feedback from Tshwane residents and businesses, and the programme will continue during September 2021.

    Officials from Group Financial Services engage with customers online and assist with account and billing queries, corrections of estimations, credit control queries and payment arrangements for outstanding debt, property rates queries, indigent-related queries and registration, water metering queries, and electricity and prepaid electricity metering queries.

    The programme allows residents to access account consultants via Zoom. Each consultant is issued with a pass code and unique Meeting ID for customers to connect to the host. Customers should have their account numbers at hand when logging in on the Zoom platform.

    Consultants are available on Monday to Friday from 16:00 until 19:00. Services can also be accessed from 08:00 until 15:00 on the following Saturdays: 11, 18 and 25 September 2021. The service is not available on public holidays and Sundays.



  • A Re Yeng will now also operate services to the Menlyn area

    A Re Yeng will now also operate services to the Menlyn area

    Mon, Sep 6, 2021

    Commuters who make use of the A Re Yeng bus services can now directly commute from the Pretoria CBD to Menlyn. 

    The City of Tshwane has expanded its A Re Yeng bus operations to Menlyn, in the east of Tshwane, by means of Line 2B. The extended operations will commence on Monday, 6 September 2021, in mixed traffic. 

    This new line is a move by the City to optimise the Bus Rapid Transit (BRT) system roll-out strategy ahead of rolling out the A Re Yeng infrastructure. 

    The City introduced its A Re Yeng BRT services in 2014, with the main objective of expanding bus services to high-density areas in Tshwane. This new route to Menlyn will take the City closer to its objective to expand the A Re Yeng services to Mamelodi and other areas.  

    Passengers will board the bus using the existing Tshwane Bus Services kerbside bus stops that have an A Re Yeng pole installed next to them. The new Line 2B route to be launched is highlighted in red below:  

    Revised schedules have been developed to optimise fleet availability, which includes revising low-demand services and schedules, as well as optimising routes.  

    The operating times are as follows: 

    • Weekdays: 06:00 to 20:30
    • Weekends: 06:00 to 18:30 
       

      New commuters need to obtain a Connector card in order to board the A Re Yeng buses. This card can be purchased from mobile kiosks, existing A Re Yeng stations and walk-in customer care centres in the CBD (Sammy Marks and Church Square). Current commuters will be able to use their existing cards to access the A Re Yeng operations to Menlyn. There will be a mobile kiosk at Menlyn Park Shopping Centre and Menlyn Maine.

     

    Menlyn route from Hatfield

     

    From Hatfield, the route to Menlyn will start at Loftus Versfeld Station on Lynwood Road towards the east. The bus will proceed east on Lynwood Road and turn right into Atterbury Road. It will proceed on Atterbury Road and turn right in a clockwise directional sequence into January Masilela Drive, then right into Aramist Avenue, and right into Lois Avenue. From Lois Avenue, the bus will then proceed back into Atterbury Road. The forward kerbside bus stops are as follows:

     

    Tshwane Bus Services bus stop nameStreet nameNext crossing street
    Lynnwood O-3Lynnwood RoadHay Street
    Lynnwood O-6Lynnwood RoadPienaar Drive
    Lynnwood O-7Lynnwood RoadOx Street
    Lynnwood O-8Lynnwood RoadLower Terrace Road
    Atterbury O-2Atterbury Road11th Street
    Atterbury O-6Atterbury Road23rd Street
    Atterbury O-9Atterbury RoadAccess to BP garage
    Atterbury O-10Atterbury RoadLois Avenue
    DallasAtterbury RoadJanuary Masilela Drive
    Sun Times SquareAramist AvenueLois Avenue
    Lois I-9Lois AvenueAtterbury Road

     

    On the return trip, the bus will proceed from Atterbury Road, turn left into Lynwood Road and proceed to Loftus Versfeld Station. The return kerbside bus stops are as follows:

     

    Return kerbside bus stops

     

    Tshwane Bus Services bus stop nameStreet nameNext crossing street
    Atterbury I-4Atterbury RoadN1 (national road)
    Atterbury I-5Atterbury RoadJustice Mahomed Street
    Atterbury I-8Atterbury RoadThe Village Road
    Atterbury I-11Atterbury RoadLynnwood Road
    Lynnwood I-9Lynnwood RoadKing's Highway
    Lynnwood I-10Lynnwood RoadBrooklyn Road
    Lynnwood I-13Lynnwood RoadJan Shoba Street
    Lynnwood I-16Lynnwood RoadUniversity Road
       

     

  • Young volunteers lead Tswelopele clean-up drive in Menlyn

    Young volunteers lead Tswelopele clean-up drive in Menlyn

    Mon, Aug 30, 2021

    This weekend, the City of Tshwane, working in partnership with the World Mission Society Church of God, took the Tswelopele Clean-up Campaign to Menlyn in Region 6 for a combined effort to safeguard and protect our natural environment.

     

    Working together with a group of 65 youth volunteers, we collected and disposed of around 300 bags of refuse during the campaign in Menlyn while cleaning up Corobay Avenue.

     

    Menlyn is an important economic zone in Tshwane, as it is host to various businesses that provide opportunities to our residents. However, despite the prosperity of the area, it is also home to neglected green open spaces. The campaign focused on removing debris and litter with the aim of drawing attention to the importance of preserving green open areas throughout Tshwane.

     

    Alongside cleaning up our living spaces, one of the goals of the Tswelopele Clean-up Campaign is to inspire communities and businesses to take charge of their natural environment. I was particularly pleased to see young people leading the clean-up activities this weekend.

     

    The youth group forms part of the World Mission Society Church of God network of youth volunteers. The church, together with young volunteers from the ASEZ University Student Volunteer Group, often run clean-up campaigns of their own in various parts of Tshwane. I would like to send my gratitude to the church and to Pastor Noah.

     

    The clean-up over the weekend was also well supported by Cintocare Hospital and the Abman company, both of which provided personal protective equipment and refreshments to our volunteers.

     

    I would also like to acknowledge the Menlyn City Improvement District , the South African Police Service and the Tshwane Metro Police Department for ensuring the safety of our young volunteers as they cleaned up Corobay Avenue.

     

    I am very pleased to see our Tswelopele Clean-up Campaign continuing to gain momentum as we promote building a clean city.


  • The City of Tshwane Council bestows the title of Alderman on 19 Councillors

    The City of Tshwane Council bestows the title of Alderman on 19 Councillors

    Fri, Aug 27, 2021

    During a Special Council Meeting, that took place on Thursday 26 August 2021, it was resolved that 19 City of Tshwane councillors would be conferred with the title and status of alderman, in terms of its Conferment of Aldermanship on Councillors Policy.

     

    The title alderman is a historical title derived from the Anglo-Saxon position of “ealdorman”, literally meaning “elder man”. This title is therefore fitting to be bestowed upon councillors who have done the following, among other criteria:

     

    1.    Served on one or more municipalities within the Republic of South Africa for a total period of 20 years consecutively.

     

    2.    Obtained a minimum of 20 points on the following scale:

     

    ·         One point for each completed year served as a directly elected councillor in any municipality and an additional one point for each 10 consecutive years served as a councillor.

    ·         One additional point for each completed years’ service as a party whip and/or a chairperson of a Section 79 Committee (prior to the New Governance Model adopted by Council on 9 June 2011, a member of the executive committee of any municipality prior to 5 December 2021).

    ·         Two additional points for each completed year served as a chairperson of an executive committee prior to 5 December 2000.

    ·         Three additional points for each completed year served as the leader of the official opposition or senior whip (subsequent to 5 December 2000) and/or a chairperson of a Section 79 Oversight or Standing Committee (subsequent to 9 June 2011).

    ·         Four additional points for each completed year served as a Chair of Chairs, a Speaker of Council, a Chief Whip of Council, and a Member of the Mayoral Committee of the City (subsequent to 5 December 2000).

     

     


    The esteemed title of alderman is retained for life, and upon their death they are entitled to a civic funeral upon request of the family.

     

    The following Councillors have been conferred today:

     

    AM Maluleka (ANC)

    CM van den Heever (DA)

    DG Wannenburg (DA)

    DJ Lehobye (ANC)

    E Linde (DA)

    FJ Smith (DA)

    IP du Plooy (FF Plus)

    JJ Coetzee (DA)

    LA Erasmus (FF Plus)

    M Fourie (DA)

    NP Tyobeka-Makeke (ANC)

    P Sutton (DA)

    PE Millar (DA)

    RK Mathebe (DA)

    RM Williams (DA)

    RT Mashego (ANC)

    S Nkwane (COPE)

    TE Mabusela (ANC)

    ZC Khumalo (DA)

     

    The Office of the Speaker Congratulates all of the above-mentioned Councillors on this prestigious milestone that they have reached in their political careers. We salute you for your dedicated service and commitment to the City and Tshwane residents.

  • The City of Tshwane calls on Tshwane residents to submit written comments on the 2019/20 Annual Report

    The City of Tshwane calls on Tshwane residents to submit written comments on the 2019/20 Annual Report

    Fri, Aug 27, 2021

    In terms of Section 127(2) of the Local Government: Municipal Finance Management Act, 2003 (Act 56 of 2003) and Section 46 of the Local Government: Municipal Systems Act, 2000 (Act 32 of 2000), the City of Tshwane tabled its Consolidated Audited Annual Report for the 2019/20 financial year during the May 2021 Council meeting.

    The purpose of the Annual Report is to provide residents with feedback on how the City fared on the service delivery commitments set to be delivered over the financial year under review, including the challenges experienced.

    Some highlights of the 2019/20 Annual Report include the following:

    · The connection of 2 826 households to a full metered water supply source across all seven regions.

    · The installation of 661 867 meters on water pipes.

    · The construction of Klipgat Reservoir in Region 1 has progressed to 97% completion and will be completed during the first quarter of 2020/21. This project will benefit communities of Mabopane, Winterveld and Soshanguve.

    · The upgrading of the Bronkhorstspruit 132/11kV and Soshanguve 132/11kV Substations is underway and is expected to be completed by the end of August 2021.

    · Thriving towards achieving sustainable economic growth, the City facilitated investment to the value of R3 023 200, which contributed to an increase in the positive trade balance of Tshwane.

    The Annual Report is available on the City of Tshwane public website (http://www.tshwane.gov.za), and may also be viewed at City of Tshwane customer care centres and libraries. An insert was also distributed via the Record newspaper from 11 August 2021.

    Representations and/or submission of comments

    1. Written comments on the 2019/20 Annual Report can be submitted to the Office of the Speaker at Room SP078, 2nd floor, Tshwane House, 320 Madiba Street, Pretoria.

    2. Written comments can also be submitted at masechabak@tshwane.gov.za.

    Enquiries: Russel Sambu on 012 358 4020

    Closing date for submissions: Monday, 6 September 2021, at 12:00


  • COVID-19 vaccination questions and answers

    COVID-19 vaccination questions and answers

    Thu, Aug 26, 2021

    The key reasons to get vaccinated are to protect ourselves and to protect those around us. When a person gets vaccinated against a disease, their risk of infection is also reduced – so they are far less likely to spread the disease to others.

    The City understands that there is currently a plethora of information on vaccinations and various opinions on whether to vaccinate or not. 

    Below is some information sourced from the World Health Organization and the National Institute for Communicable Diseases to provide residents with some answers to frequently asked questions.

    How COVID-19 vaccines work

    COVID-19 vaccines help our bodies develop immunity to the virus that causes COVID-19 without us having to get the illness.

    Different types of vaccines work in different ways to offer protection. But with all types of vaccines, the body is left with a supply of "memory" T-lymphocytes as well as B-lymphocytes that will remember how to fight that virus in the future.

    It typically takes a few weeks after vaccination for the body to produce T-lymphocytes and B-lymphocytes. Therefore, it is possible that a person could be infected with the virus that causes COVID-19 just before or just after vaccination and then get sick because the vaccine did not have enough time to provide protection.

    Sometimes after vaccination the process of building immunity can cause symptoms, such as fever. These symptoms are normal and are signs that the body is building immunity.

    Who should get vaccinated?

    The COVID-19 vaccines are safe for most people 18 years and older, including those with pre-existing conditions of any kind, including auto-immune disorders. These conditions include hypertension, diabetes, asthma, pulmonary, liver and kidney disease, as well as chronic infections that are stable and controlled.

    Should I get tested for COVID-19 before taking the vaccine?

    No, you do not need to test for COVID-19 infection before receiving the vaccine. If a person is feeling sick or has been in close contact with someone who has tested positive for COVID-19, it is better to wait for 30 days after recovery or after a ten-day quarantine has been completed.

    If I have had confirmed COVID-19 infection, should I be vaccinated?

    Yes. There is good evidence to show that persons who have antibodies to SARS-CoV-2 after infection will develop stronger immune responses to SARS-CoV-2 after vaccination. Evidence has shown that some people with mild or asymptomatic SARS-CoV-2 do not develop strong antibody responses. Therefore, vaccination after COVID-19 infection is a way to strengthen our immune responses and further reduce our chances of getting COVID-19.

    Why should you wait for 30 days after recovering from COVID-19 to be vaccinated?

    The natural immune response to COVID-19 will be boosted through vaccination. Having at least 30 days between infection and vaccination would lead to an enhanced boosting of immunity.

    Can a SARS-COV-2 vaccine give me COVID-19 infection?

    No. When a COVID-19 vaccine is injected into the shoulder muscle, the vaccine contains only a small part of the SARS-CoV-2 virus, the "spike protein gene". This piece of the gene cannot replicate (grow) on its own, nor can it cause damage to the lungs that an infection with the SARS-CoV-2 virus causes. It is biologically impossible for a vaccine to give a person COVID-19 infection. If a person develops COVID-19 infection within seven to ten days after receiving the vaccine, this means that the person was exposed to SARS-CoV-2 before receiving the vaccine, and that they were in the incubation (window) period.

    Can chronic medication affect vaccine efficacy?

    From what we know about how vaccines work, the chance of a negative reaction between the vaccine and any medication is very small. Taking medication is not a reason to delay getting the COVID-19 vaccine. Individuals with chronic medical conditions are at high risk of developing severe COVID-19 and will benefit from the vaccine, which will decrease the risk of severe disease. Oral anti-inflammatory or immunosuppressant medications, like cortisone, might interfere with vaccination and make it less effective.

    What should I do and expect after getting vaccinated?

    Stay at the place where you got vaccinated for at least 15 minutes afterwards, just in case you have an unusual reaction so health workers can help you. 

    Check when you should come in for a second dose, if neededMost of the vaccines available are two-dose vaccines. Check with your care provider whether you need to get a second dose and when you should get it. Second doses help boost the immune response and strengthen immunity.

    In most cases, minor side effects are normal. Common side effects after vaccination, which indicate that a person's body is building protection to COVID-19 infection, include the following:

    • Arm soreness
    • Mild fever
    • Tiredness
    • Headaches
    • Muscle or joint aches

    Contact your care provider if there is redness or tenderness (pain) where you got the shot that increases after 24 hours, or if side effects do not go away after a few days.

    If you experience an immediate severe allergic reaction to a first dose of the COVID-19 vaccine, you should not receive additional doses of the vaccine. It is extremely rare for severe health reactions to be directly caused by vaccines.

    Taking painkillers, such as paracetamol, before receiving the COVID-19 vaccine to prevent side effects is not recommended. This is because it is not known how painkillers may affect how well the vaccine works. However, you may take paracetamol or other painkillers if you do develop side effects such as pain, fever, headache or muscle aches after vaccination.  


  • The COVID-19 vaccine assists your body to fight off the virus

    The COVID-19 vaccine assists your body to fight off the virus

    Thu, Aug 26, 2021

    The City of Tshwane pleads with Tshwane residents to get vaccinated against COVID-19. The safety and well-being of our residents are important, and we appeal to our residents – young and old – to vaccinate.  If most of our residents get vaccinated, it will lead to herd immunity in our communities. Herd immunity occurs when a high percentage of the population is vaccinated, ensuring reduced infections and ultimately halting the disease from spreading.

    Vaccines save millions of lives each year. Vaccines work by training and preparing the body's natural resistance – the immune system – to recognise and fight off the viruses and bacteria they target. After vaccination, if the body is later exposed to those disease-causing germs, the body is immediately ready to destroy them, preventing illness.

    There are several safe and effective vaccines that prevent people from getting seriously ill or dying from COVID-19. Approved COVID-19 vaccines provide a high degree of protection against getting seriously ill and dying from the disease, although no vaccine is 100% protective.

    As of 3 June 2021, the World Health Organization has evaluated that the following vaccines against COVID-19 have met the necessary criteria for safety and efficacy:

     

    All people who are 18 years and older and who intend to be vaccinated must enroll on the Electronic Vaccination Data System (EVDS). 

    Link to Electronic Vaccination Data System (EVDS):      https://vaccine.enroll.health.gov.za/#/


  • Handover of donated shoes collected through the #Soul2Sole Shoe Drive

    Handover of donated shoes collected through the #Soul2Sole Shoe Drive

    Tue, Aug 10, 2021

    ​As part of the Nelson Mandela Day commemorations, the Office of the Speaker launched the #Soul2Sole Shoe Drive. City of Tshwane staff and politicians were asked to join hands to inspire change within our communities that are facing enormous economic challenges, which have been made worse by the COVID-19 pandemic that ravages the livelihoods of people around the world.

    The #Soul2Sole Shoe Drive aims to restore hope and dignity, and it encouraged City of Tshwane staff and politicians to put new or pre-loved shoes on the feet of those in our communities who do not have any.

    The month-long campaign concluded on Friday, 6 August 2021, when Deputy Chief Whip, Cllr Phuti Kwenaite, represented the Speaker of Council at the official handover of the donated shoes to Thandanani Drop-in Centre based in Mamelodi. This handover will ensure that these shoes will be put on the feet of those who need them most.

    The Office of the Speaker would like to thank everyone who donated shoes to this worthy cause. Through such small gestures of kindness, we hope to emulate the values espoused by South Africa's foremost freedom fighter and nation builder, Tata Nelson Mandela.


     

  • Residents can link up virtually with the City’s Finance Department

    Residents can link up virtually with the City’s Finance Department

    Thu, Jul 29, 2021

    The virtual outreach programme has been a great success. The City thus wanted to make this opportunity available once again for Tshwane residents to connect with us via Zoom to maintain direct communication with customers and to ensure customers' safety during the COVID-19 pandemic.

    The current virtual outreach will run until 31 July 2021 and focuses on the following services:

    • Account and billing queries, and corrections of estimations
    • Credit control and assistance with repayment arrangements
    • Repairs of water leakages and faulty electricity meters
    • Property rates queries
    • Indigent-related queries and registration

    It is essential that customers pay the monies they owe to the City to ensure quality service delivery. The City needs to collect revenue to maintain, fix and upgrade services to residents of Tshwane.

    The virtual outreach service via Zoom comprises 20 virtual account consultants serving as hosts, where each host is issued with a passcode and unique Meeting ID for customers to connect with a host. The automated system also enables residents to share a screen view with their host. When logging in on Zoom, entering the relevant passcode will place a customer in the queue for assistance. Since hosts will be grouped in terms of the service rendered, customers will be requested to log on to the category of their query.

    The host will then accept the customer and the customer will automatically be connected to share a screen view with the host. Since an interpersonal communication network will be active, the customer will be required to submit his/her account number and any other attachments, such as a photo of the electricity and/or water meter reading to enable immediate correction of the account, where necessary.

    Process flow: Customer logs on to PC, captures passcode and selects Meeting ID to join the meeting > customer awaits acceptance from host > customer shares screen view after acceptance > customer and host chat about query and submit attachments > once attended, the customer and/or host exits the meeting and closes the screen.

    The time slots for meetings are as follows:

    • Mondays to Fridays from 16:00 until 19:00
    • Saturdays (24 and 31 July 2021) from 08:00 until 15:00

    This service is not available on Sundays and public holidays.


  • South Africa moves to Adjusted Lockdown Level 4 with new restrictions

    South Africa moves to Adjusted Lockdown Level 4 with new restrictions

    Tue, Jun 29, 2021

    South Africa has moved to Adjusted Lockdown Level 4 as the country struggles against the third wave of COVID-19 infections. There has been a massive surge of new infections, prompting President Cyril Ramaphosa to adjust the lockdown level in response to dealing with the situation. 

    Lockdown Level 4 comes with changes in restrictions on daily life, which we must all respect and adhere to. It is a phase during the State of Disaster that requires all South Africans to play their part to prevent the further spread of COVID-19. 

    For two weeks, from Monday, 28 June 2021, until Sunday, 11 July 2021, the following Lockdown Level 4 regulations will be in place:

    • All indoor and outdoor gatherings are prohibited. This includes religious and social gatherings.
    • Funerals and cremations are permitted, but attendance may not exceed 50 people.
    • Night vigils and after-funeral gatherings are not allowed.
    • Travel in and out of Gauteng for leisure purposes is prohibited. People will be permitted to return home if they are currently outside Gauteng.
    • Public spaces such as beaches and parks will remain open, but no gatherings are permitted.
    • Visits to old age homes and care facilities will be restricted.
    • The closure of schools for the winter holidays will be brought forward. Schools will close from 30 June 2021 and all schools are expected to be closed by Friday, 2 July 2021.
    • Restaurants will only be able to sell food for takeaway and deliveries.
    • The sale of alcohol is prohibited.
    • The new curfew is from 21:00 to 04:00.

    We need to act now to contain the spread of the virus. Everyone must adhere to the following measures to protect ourselves and others:

    • Masks are mandatory in public spaces. Make sure that you wear a protective face mask that properly covers your nose, mouth and chin. Any person who does not wear a mask in public will be committing an offence.
    • Keep a safe distance from others.
    • Wash or sanitise your hands regularly.
    • Stay away from closed or crowded spaces.

    The City of Tshwane encourages older residents (60 years and above) to visit their nearest vaccination site to get vaccinated. The vaccine provides the best chance of reducing new infections and severe illness or death when infected and drastically reduces chances of hospitalisation. 

    The COVID-19 vaccine could minimise the effects of the virus if you get infected. Being vaccinated does not safeguard you against COVID-19, but it decreases the severity of the infection should you get it.

    Those who received the first dose of the Pfizer vaccine six weeks ago are encouraged to return to their nearest vaccination sites to receive the second dose, even if they did not receive an SMS.

    Below is a list of City of Tshwane vaccination sites:

    FACILITY NAMEADDRESSOPERATING HOURS
    Atteridgeville HallCnr Ramokgopa and Hlahla Street, Atteridgeville

    07:30 to 15:00

    Monday to Friday

    Eersterust Community Healthcare CentreCnr PS Fourie Drive and Hans Coverdale Road East, Eersterust

    07:30 to 15:00

    Monday to Friday

    FF Ribeiro Clinic (Old Council Chamber)Sammy Marks Square, cnr Lilian Ngoyi and Madiba Street, Pretoria CBD

    07:30 to 15:00

    Monday to Friday

    Kekana Gardens (Hall)1078 Pfaranani, Kekana Gardens, Hammanskraal

    07:30 to 15:00

    Monday to Friday

    KT Motubatse Clinic (Hall)20941 Mahlangu Street, Soshanguve South Ext 14 (near Kopanong station)

    07:30 to 15:00

    Monday to Friday

    Laudium Community Healthcare Centre405 Bengal Street, Laudium

    07:30 to 15:00

    Monday to Friday

    Mabopane Indoor Centre8551 Molefe Makinta Highway, Mabopane Block C

    07:30 to 15:00

    Monday to Friday

    Mamelodi HospitalStand 19427, cnr Tsamaya Avenue and Serapeng Street, Mamelodi East

    07:30 to 15:00

    Monday to Friday

    Mandela Community Centre355 Lovers Lane, Mandela Village, Hammanskraal

    07:30 to 15:00

    Monday to Friday

    Nellmapius Clinic494 Loeriesfontein Crescent, Nellmapius

    07:30 to 15:00

    Monday to Friday

    Olievenhoutbosch HallCnr Legong and Rethabile Street, Olievenhoutbosch

    07:30 to 15:00

    Monday to Friday

    Phedisong 4 Community Healthcare Centre5808 Lenyai Street, Ga-Rankuwa Zone 4

    07:30 to 15:00

    Monday to Friday

    Pretoria North Club Rendezvous176 Emily Hobhouse Avenue, cnr Emily Hobhouse Avenue and Brits Road, Pretoria North

    07:30 to 15:00

    Monday to Friday

    Pyramid Hall30 Fanie van Rensburg Street, Pyramid

    07:30 to 15:00

    Monday to Friday

    Rayton HallCnr Oakley and Montrose Street, Rayton

    07:30 to 15:00

    Monday to Friday

    Refentse Clinic3194 Tambo Road, Stinkwater, Hammanskraal

    07:30 to 15:00

    Monday to Friday

    Rethabiseng Community HallCnr Nyembe and Mokoena Street, Rethabiseng

    07:30 to 15:00

    Monday to Friday

    Soshanguve Block JJ Clinic 837 Molefe Makinta Street, Soshanguve Block JJ

    07:30 to 15:00

    Monday to Friday

    Stanza Bopape Community CentreStand 27401, cnr Rammapudu and Dhlangamandhla Street, Mamelodi East Ext 5

    07:30 to 15h00

    Monday to Friday

    Suurman Clinic (Hall)Stand 91, Suurman Road, Suurman

    07:30 to 15:00

    Monday to Friday

    Temba Community Health CentreStand 2475, Temba, Hammanskraal

    07:30 to 15:00

    Monday to Friday

    Temba Stadium912 Kholofelo Street, Kudube Unit D, Temba

    07:30 to 15:00

    Monday to Friday

    Tshwane Rehabilitation HospitalCnr Dr Savage and Soutpansberg Road, Prinshof

    07:30 to 15:00

    Monday to Friday

    University of PretoriaPrinshof North Building, Dr Savage Road, Prinshof

    07:30 to 15:00

    Monday to Friday

    Weskoppies HospitalKetjen Street, Pretoria West

    07:30 to 15:00

    Monday to Friday

    Zithobeni Clinic624 Kabini Street, Zithobeni

    07:30 to 15:00

    Monday to Friday

    Stay at home and stay safe. We all have a role to play to protect South Africa. 

  • Speaker of Council launches Nelson Mandela Day #Soul2Sole Shoe Drive

    Speaker of Council launches Nelson Mandela Day #Soul2Sole Shoe Drive

    Mon, Jun 28, 2021

    ​In honouring the late Nelson Mandela's birthday, the Speaker of Council, Cllr Katlego Mathebe, launched the Office of the Speaker's Nelson Mandela Day #Soul2Sole Shoe Drive. 

    During the launch, Cllr Mathebe called on all City of Tshwane staff and politicians to join hands to inspire change in our communities by saying that many in our communities are facing enormous economic challenges, which have been made worse by the COVID-19 pandemic ravaging the livelihood of people around the world. Therefore, small actions by each one of us will go a long way in bringing a smile to those in the need of a pair of shoes, especially during these cold winter days and nights. 

    The #Soul2Sole Shoe Drive aims to restore hope and dignity this Mandela Month. It encourages City of Tshwane staff to put new or pre-loved shoes on the feet of those in our communities who do not have any.  

    The campaign will run throughout June 2021 until 15 July 2021, and staff will be able to donate shoes by dropping them off at identified City buildings throughout the seven regions of Tshwane. On 16 July 2021, Cllr Mathebe will distribute all the donated shoes to charities and non-governmental organisations identified by her office. 

    Through such small gestures of kindness, we hope to emulate the values espoused by South Africa's foremost freedom fighter and nation builder.

  • Group Financial Services virtually at your service

    Group Financial Services virtually at your service

    Mon, Jun 21, 2021

    The City of Tshwane's Group Financial Services is engaging residents via Zoom to maintain direct communication with customers and to ensure customers' safety during the COVID-19 pandemic. The shift to virtual communication is necessary to cater for customers who require direct engagement with revenue officials.

    The current virtual outreach will run until 29 June 2021 and focuses on the following services:

    • Account and billing queries, and corrections of estimations
    • Credit control and assistance with repayment arrangements
    • Repairs of water leakages and faulty electricity meters
    • Property rates queries
    • Indigent-related queries and registration

    It is essential that customers pay the monies they owe to the City to ensure quality service delivery. The City needs to collect revenue to maintain, fix and upgrade services to residents of Tshwane.

    The virtual outreach service via Zoom comprises 20 virtual account consultants serving as hosts, where each host is issued with a passcode and unique Meeting ID for customers to connect with a host. The automated system also enables residents to share a screen view with their host. When logging in on Zoom, the passcode will place a customer in the queue for assistance.

    The host will then accept the customer and the customer will automatically be connected to share a screen view with the host. Since an interpersonal communication network will be active, the customer will be required to submit his/her account number and any other attachments, such as a photo of the electricity and/or water meter reading to enable immediate correction of the account, where necessary.

    Customers should have their account numbers at hand when logging in on the Zoom platform. When you log on to Zoom you can then type the relevant Meeting ID. Since hosts will be grouped in terms of the service rendered, customers will be requested to log on to the category of their query.

    Process flow: Customer logs on to PC, captures passcode and selects Meeting ID to join the meeting > customer awaits acceptance from host > customer shares screen view after acceptance > customer and host chat about query and submit attachments > once attended, the customer and/or host exits the meeting and closes the screen.

    The time slots for meetings are weekdays from 16:00 until 19:00, and Saturdays (26 June 2021) from 08:00 until 15:00.

    Customer side

    Residents
    Host 1Host 2Host 3Host 4Host 5Host 6Host 7Host 8Host 9Host 10
    Meeting ID: 956 2729 6559Meeting ID: 919 7387 5450Meeting ID: 985 2498 3901Meeting ID: 921 5830 2943Meeting ID: 958 3957 3831Meeting ID: 937 2875 2704Meeting ID: 938 2622 7846Meeting ID: 936 2029 0678Meeting ID: 979 6372 1699

    Meeting ID:

    916 7603 4611

    Passcode: Outreach1

     

    Businesses
    Host 1Host 2Host 3
    Meeting ID: 972 2455 0235Meeting ID: 941 3145 1710Meeting ID: 942 5513 2514
    Passcode: Outreach2

     

    Repayment arrangements
    Host 1Host 2
    Meeting ID: 916 1678 7371Meeting ID: 957 2660 8959
    Passcode: Outreach3

     

    Property rates queries
    Host 1
    Meeting ID: 964 9186 1651
    Passcode: Outreach4

     

    Social development
    Host 1
    Meeting ID: 915 2468 4585
    Passcode: Outreach5

     

  • Residents can rate the City of Tshwane’s service delivery

    Residents can rate the City of Tshwane’s service delivery

    Thu, Jun 17, 2021

    The City of Tshwane invites residents to take part in its Household Satisfaction Survey. The customer satisfaction survey's aim is to rate and determine residents' experience of service delivery in Tshwane. The outcome of the survey will assist the City to improve its interaction with customers, and to implement service delivery interventions and better communication between the City and all its customers. 

    The Bureau of Market Research (BMR) at the University of South Africa (Unisa) was commissioned to conduct a Household Satisfaction Survey in 2021.  

    The head or acting head of a household or person who frequently liaises with the City of Tshwane can participate. Only one submission per household will be allowed. People with a direct affiliation to the City of Tshwane are not allowed to participate.  

    Participation in the study is voluntary, and any information supplied will be treated confidentially and anonymously. By participating in this study, you will automatically be entered in a draw to stand a chance of receiving R1 000,00.

    The BMR will inform the household decision maker whose name was drawn once the draw has been independently audited. 

    The BMR (Pty) Ltd is an associate member of the Southern African Marketing Research Association (SAMRA) and all research activities are conducted per recognised market research industry standards and research ethics practices.   

    Thank you in anticipation for your willingness to participate in the survey. 

    For any enquiries regarding the survey, please contact the following officials: 

    • BMR: Ms J Poalses at jacolize.poalses@bmr.co.za
    • BMR: Prof DH Tustin at deon.tustin@bmr.co.za 
    • City of Tshwane: Ms Faith Kgaditse at faithk@tshwane.gov.za 

      The closing date for the survey is 25 June 2021.

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