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Office of the City Manager


The vision for the City of Tshwane that was adopted on 25 May 2017 is as follows:

A prosperous capital city through fairness, freedom and opportunity.



The five strategic pillars that guide the development of plans are as follows:

• A City that facilitates economic growth and job creation
• A City that cares for residents and promotes inclusivity
• A City that delivers excellent services and protects the environment
• A City that keeps residents safe
• A City that is open, honest and responsive

The Office of the City Manager ensures efficient and high-quality service delivery through leadership and commitment to the City of Tshwane’s policies and plans.

The City Manager is the head of the administration as well as the accounting officer for the City of Tshwane, as defined by section 15 of Municipal Systems Amendment Act, 2011 (Act 7 of 2011). The accounting officer is supported by specialist offices that include the Office of the Chief Operations Officer and Governance and Support Service.

The Office of the City Manager is managed by the Head of Office: Strategy and Management Support, supported by the Shareholder Operations Unit and the following divisions: Governance and Administration, Executive Performance Management (Section 56), Service Delivery Rapid Response and Intervention, and Tshwane Tourism

Key staff listings and Contact Details

City Manager:  Johann Mettler 
Tel: 012 358 4901/4904         

Director: Executive Assistance to the City Manager: Ms Ninette Botha
Tel: 012 358 4901/4904
Fax: 086 214 9544
Email: or

Group Head: Office of the City Manager: Vacant
Tel:012 358 4009
Fax: 086 214 9544

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