ACTING REGIONAL EXECUTIVE DIRECTOR: MR GODFREY MNGUNI
PHYSICAL ADDRESS: Service Delivery Operations, Region 2, Room 201, Temba Municipal Offices
Tel: (012) 358 4243/2531/1157/
E-mail address:godfreymn@Tshwane.gov.za
CUSTOMER CARE WALK-IN CENTRES IN THE REGION
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Sinoville
Physical address: 240 Cnr of Marija Street and Pafuri Avenue, Sinoville
Tel: 012 358 2260/3614
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Hammanskraal
532 Lovelane Street, Mandela Village, Hammanskraal
Tel: 012 711 0046
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Temba
4424 Unit 2 Temba/Kudube
Tel: 012 358 9614/9660/9251
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PERFORMANCE INFORMATION FOR CUSTOMER CARE WALK-IN CENTRES FOR REGION 2 FOR THE PERIOD 1 July 2013 TO 30 June 2014.
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A total of 21 702 service requests were made at the Customer Walk-In-Centres.
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96, 6% of service requests were immediately resolved.
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3.4% of service requests were referred to the relevant back offices for further attention.
REGIONAL SERVICE DELIVERY APPROACH
The City of Tshwane's approved macro structure has led to the re-engineering of the Municipality to better perform its functions as a developmental local government.
A noticeable character of the new institutional arrangements is the introduction of the regional services model which aims to bring government and services closer to the people and improve service delivery.
REGIONAL INFORMATION
LOCALITY
Region 2 is bordered by the Magaliesberg Mountain range to the south and the PWV 9 freeway to the West. The N1 runs through the middle of the Region.
The N1-Highway in the East, the Gauteng Provincial Boundary, including Hammanskraal, Temba and twelve other areas up to the Tswaing Nature Reserve in the North and the Eastern Boundaries of Winterveld, Soshanguve and Pretoria North in the West, all of which encompasses an area of about 1 062 km2 in land mass.
Demographic info
Region 2 has an estimated population figure of 339 75 people and 115 882 households. (Stats SA: Census 2011)
|
POPULATION |
|
High |
Medium |
Low |
Total |
|
|
|
|
|
|
45646 |
100258 |
262372 |
408276 |
Approximately 33% of the economically active population of Region 2 is unemployed, higher than the national average of 25%.
The number of unemployed people for Region 2 is 17% of the total of unemployed people (economically active people) in Tshwane.
Region 2 covers 1 062km² in land mass with an estimated population of 339 182 according to the Census 2011. The region has an estimated household total of 115 882.
AREA
Region 2 is 1 062km² in extent and 12 wards falls within this region. This is the region with the 3rd largest geographical area because of the inclusion of a large rural area.
Region 2 is accessible via:
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The N1 freeway which runs north south through Region 2 and links the City of Tshwane with the Limpopo Province in the north and Johannesburg, Bloemfontein and Cape Town towards the south.
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The Platinum Highway (N4/PWV2), which links the region with the North West Province and Rustenburg in the west. This road forms part of the Maputo/ Walvis Bay Corridor.
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The region is therefore accessible from a regional point of view as it is served by both north-south and east-west first order roads linking it to the rest of Gauteng and the broader region.
REGIONAL PROFILE
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Region 2 has 12 Wards (Wards 5, 8, 13, 14, 49, 50, 73, 74, 75, 76, 95 and 96) bordered by the Sinoville-Montana areas in the South, the Temba-Hammanskraal areas in the North, the N1 Highway in the East and the Onderstepoort-Soutpan Road in the West.
REGIONAL OVERVIEW
|
Budget |
Details |
| Regional Operational Budget: FY 13/14 |
R209 796 801 |
| Regional CAPEX Expenditure: FY 12/13 (Actual figure
From 01 July 2012-31 May 2013 |
R506 506 085 |
| CAPEX FY 13/14. This includes the Northern Areas Tarring programme |
R570 491 167 |
| EPWP: Regional CAPEX and OPEX Budget 12/13 FY (excluding Environmental Management CAPEX projects) |
Created 1049 jobs |
KEY CAPITAL PROJECTS IN REGION 2
| Project Name |
Budget
2013/2014
|
Budget 2014/2015 |
Budget 2015/2016 |
| Project Linked Housing – Water Provision |
25 300 000 |
150 000 0000 |
200 000 000 |
| Sewerage – Low Cost Housing |
25 300 000 |
150 000 0000 |
200 000 000 |
| Water Low Cost Housing |
22 949 621 |
|
|
| Refurbishment of Water Networks and Backlog Eradication |
316 041 546 |
100 000 0000 |
59 800 237 |
| Flooding Backlog: Stinkwater & New Eersterust Area |
14 400 000 |
5 000 000 |
5 000 000 |
| Flooding backlog: Network 2F, Kudube Unit 6 |
17 500 000 |
100 000 |
100 000 |
| Flooding Backlog: Network 2D, New Eersterust x 2 |
14 000 000 |
10 000 000 |
10 000 000 |
| Upgrading Lavender Road (Southern Portion of K97) |
57 700 000 |
|
|
| Construct of Taxiway |
17 000 000 |
|
|
| Hammanskraal Multipurpose Sport and Recreational facility |
10 000 000 |
|
|
| 2 Parks per Ward |
Portion of 27 000 000 |
Portion of 29 000 000 |
Portion of R35 000 000 |
ACHIEVEMENTS RECORDED BY REGION 2 FOR THE 2012/13 FINANCIAL YEAR:
ROADS & TRANSPORT
Rent View residents were to be relocated to a new site, by the name of Temba Extension 1. Transport services were asked to prepare the new site, which was virgin land, with trees shrubs and grass. Machinery and equipment were used to prepare the site and it was finalised for occupation in three weeks time.
HEALTH, SOCIAL DEVELOPMENT & SRAC
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3 out 4 libraries in Region 2 provide internet facilities for users
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The installation of Wi-Fi-Network at Region 2 libraries saw an increase of new members at libraries by 6049 in the last financial year
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In effort to eradicate the backlogs of social infrastructure in Region 2, the following facilities will be completed and open to public in 2013:
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Doornpoort Clinic (Ward 5) 100% complete and operational
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Suurman Library (Ward 08) is 100% complete and is due for opening by end of February 2015.
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Hammanskraal Cricket Club house is 100% complete and operational
Beneficiaries of programmes for vulnerable groups over the previous 7 months
|
Target Group |
Number of Beneficiaries |
Programme |
| Women |
138 |
Cooperative Development, Women Empowerment, Skills Development and training
|
| Children |
964 |
Children's rights and maximum development, Protection and care of children , Building child friendly communities
|
| Youth |
60 |
Substance Abuse and Crime prevention , Life Skills, skills development
|
| Aged |
148 |
Healthy Lifestyle and Health Care information sessions , Advocacy on Rights of Elderly
Social Clubs ,Exercise Groups, Gardening, Bead Work, Jewellery Making.
|
| People with disabilities |
98 |
Advocacy on the Rights of the Disabled, Income generating activities, Recreational activities
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NHI to be piloted in Region 2
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128% immunization coverage for children population at Region 2 Doornpoort Clinic
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Lead poisoning workshop for crèche Principals was conducted
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World No Tobacco awareness for crèche Principals conducted
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Training of Kopanong Informal traders on by-laws conducted
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Most of Region 2 initiation schools are registered with CoT MHS
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35 672 households were reached and educated on HIV/AIDS; TB and STI's
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4331 Orphans and Vulnerable Children (OVC's) were traced during door to door educational programme.
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Fifteen ( 15) Early Childhood Development (ECD) Centers in Region 2 received a grant of R100 000 in 2012/13 financial year
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Partnership with Early Childhood Development Institute led to training of 75 ECD Practitioners in level 4 training.
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Annual walk against elderly abuse and advocating for the rights of Elderly was organized, attracting 150 elderly participants
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Recruited and trained 232 Volunteers for HIV Peer Education Door to Door Programme
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240 individuals were empowered with accredited health care courses through partnership with FPD
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9000 female condoms were distributed and 300 000 male condoms were also distributed.
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The Dare to Dream arts and culture youth development workshops were presented to the youth of Region 2 in September 2012 by the internationally renowned Choreographer Mr. Paul Modjadi
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Two AFCON Public viewing areas events were successfully held at the Temba Stadium in January and February 2013 attracting more than 10,000 people
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The SRAC unit of Region 2 was awarded the ISO 9001:2008 Quality Management system Certificate
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The Stinkwater Easter games in March 2013 saw the launch of a city wide project to involve the youth and senior citizens in sport during the Easter holidays
URBAN MANAGEMENT
Waste Management
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The region has been working with service provider to improve waste collection and illegal dumping cleansing service to the community. Waste collection service is currently provided to 74 749 households through 240l/85l bins and plastic bags.
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Adopt-a-spot is one of the initiatives supported by waste management to combat illegal dumping
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Roll-out of the replacement of 85L bins with 240L bins has commenced on 20 June 2013
Parks, Nature Conservation, Resorts & Swimming Pools:
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Development of Stinkwater Thematic Park in Ward 13
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Upgrading of Renstown Park in Ward 49
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Development of Park Erf 132 Ramotse in Ward 73
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Upgrading of Oustad Park 1, 6 and 13 in Ward 74
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Development of Oustad Parks 2 and 14 in Ward 74
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Upgrading of Temba Circle in Ward 74
ENERGY & ELECTRICITY
Maintenance projects
|
Project |
Area |
Ward |
Budget |
Benefits |
| Routine Substation Maintenance |
Annlin, Doornpoort Magalieskruin, Montana, Sinoville Wonderboom and Hammanskraal |
5, 49, 50 73, 87, 93 and 96
|
R 684,100.00
|
Maintain the safety and integrity of the reticulation network in the Region 2 area |
| Replace copper overhead conductors with aluminium |
Rooiwal and Annlin
|
50 and 96
|
R 353,000.00
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Limit power failures due to conductor theft.
|
| Upgrade and maintain 11kV power-lines |
Rural areas
|
49, 87, 93 and 96
|
R2,380,000.00
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Provide supply of electricity to rural consumers according to NRS 047 and NRS 048 |
| Upgrade and maintain LV power-lines |
Annlin, Doornpoort Magalieskruin Sinoville Wonderboom |
5, 50 87, 93 and 96
|
R1,570,000.00
|
Provide supply of electricity to urban consumers according to NRS 047 and NRS 048 |
| Upgrade and maintain 11kV cable reticulation system |
Annlin, Doornpoort Magalieskruin, Montana, Sinoville Wonderboom and Hammanskraal |
5, 49, 50 73, 87, 93 and 96 |
R2,875,000.00
|
Provide supply of electricity to urban consumers according to NRS 047 and NRS 048. |
Illegal Connections Operations
|
Date |
Area |
Ward |
Benefits |
| 10 July 2012 |
Hammanskraal |
73 |
Reduces electricity losses, community safety and supports revenue collection |
| 16 August 2012 |
Hammanskraal |
73 |
Reduces electricity losses, enhance community safety and supports revenue collection. |
| 30 August 2012 |
Hammanskraal |
73 |
Reduces electricity losses, enhance community safety and supports revenue collection. |
WATER & SANITATION
| Task Description |
Tasks Completed |
|
Water leaks attended (Hammanskraal)
|
10920 |
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The total number of bowsers and tanks been used on a daily basis to supply water around Hammanskraal areas
-Bowsers = 14
-Tanks = 125
-Stations where bowsers stop with no tanks = 35
CURRENT PROJECTS:
HOUSING AND HUMAN SETTLEMENT
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Rentview relocations to Temba Ext.1
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Hammanskraal West Ext 1, low cost houses.
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Hammanskraal West Ext 2, infrastructure (Electrification, sewage and water).
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Steve Biko/Kekana Gardens, electrifications.
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Kudube Unit 5 and 9 to be formalised in 2013/14.
URBAN MANAGEMENT
Housing and Human Settlements
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Transfer of houses to beneficiaries, issued 2062 Title Deeds.
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Provision of temporary services (water and chemical toilets) at informal settlements.
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Electrification of Steve Biko (Kekana Gardens) informal settlement.
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Building project of low cost house (RDP) at Marokolong (Mandela Village) Ext 2 & 4.
Land Use and By-law Enforcement:
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Operations focusing on illegal signage, land-use and visible service delivery were conducted successfully during the first six months of 2013.
Cemeteries:
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The Temba and Horingnestkrans cemeteries are well maintained
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Development of the Tshwane North Cemetery continues in the current financial year
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CAPITAL PROJECTS ON BEHALF OF ELECTRICITY INFRASTRUCTURE, PLANNING AND DESIGN ACHIEVEMENTS: ENERGY & ELECTRICITY
|
Project |
Area |
Ward |
Budget |
Benefits |
|
Replacement of absolute and dangerous switchgear
|
Annlin, Doornpoort Magalieskruin, Montana, Sinoville Wonderboom and Hammanskraal
|
5, 50 and 73
|
R 980,500.00
|
Safeguard network integrity as well as personnel safety
|
|
Replace copper overhead conductors with aluminium
|
Rooiwal and Annlin
|
50 and 96
|
R 353,000.00
|
Limit power failures due to conductor theft.
|
|
Commissioning of 11kV substations
|
Annlin-West, Montana-Tuine and Zeekoegat
|
50 and 87
|
R 286, 400.00 |
Safeguard network integrity as well as personnel safety
|
REGIONAL CHALLENGES
|
Challenge |
Mitigation |
| Grass Cutting |
Appointment of additional EPWP employees to augment what currently exists. |
| Illegal dumping |
The region has a Comprehensive Illegal Dumping Program dedicated to public cleansing. |
| Vast area consisting of tribal land which makes enforcement of Town Planning Scheme problematic |
Establishment of Regional task Team to address complaints/problems regarding illegal land-use holistically. |
| Vast area consisting of tribal land which makes enforcement of Town Planning Scheme problematic. |
Establishment of Regional task Team to address complaints/problems regarding illegal land-use holistically. |
| Illegal occupation of double stands. |
Group Legal Services to intervene. |
| Land invasions. |
Fast-track the formalization of informal settlements. |
| Illegal selling of stands and low cost houses. |
Transferring of houses to beneficiaries
|
| Structures/Houses built on servitudes including on access for infrastructures. |
Building compliance unit to intervene.
|
| Wet land (Relocation of beneficiaries. |
Rezoning of undetermined areas at formalized townships. |
| Only 1 official cemetery in the region. Temba cemetery was closed due to the remaining area being waterlogged. |
The alternative cemetery is in Horingnestkrans located 30km from Temba. Portion of the farm Sterkwater has been purchased for development of a cemetery. |
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Increase in community and illegal cemeteries
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24 hour security to be made available
|
| Theft and damages |
|
| Backlog of social infrastructure for sport, culture and educational development in the northern part of Region 2 |
The use of scrapped fields, schools facilities and churches for community activities and events
|
|
An Electricity Depot for electricity personnel for Region 2
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Provide budget on the IDP Schedule for the erection of an electricity depot for Region2
|
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Provide team to address all High-Mast lights in Region 2
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Equip the Region 2 Electricity staff with the necessary skills and resources to deal with the repairs on High-Mast lights
|
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Illegal electricity connections
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Perform regular RIP and Bye-Law enforcement exercises to safeguard the integrity of the electricity network.
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| Cable theft |
Do regular law enforcement exercises in the region and empower the existing contractor to combat cable theft in an effective manner.
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