Submit Meter Readings

Where access is denied to properties, meter readings should be supplied to the City of Tshwane. Please use the template supplied. (MS Word format ) or (.pdf format)

The relevant information required can be seen on the account example, the applicable fields has been marked with a circle on the account. Meter readings can be sent in as follows:

Email to or submit on e-Tshwane.

Fax: 012 359 6888, five days before billing date only.

Tel: 012 358 9999: choose option 2 and then option 4.

Ensure that the readings are supplied by the correct date. Failure will result in readings not being captured and disregarded. Please click here for Jan to Jun 2024   and  Jul to Dec 2024 billing calendar to view the meter readings.

Kindly note that for control purposes an Inspector will visit the property at random to verify the readings.