HomeContact Us

Contact Us

Municipal offices are open to the public from Monday to Friday from 07:45 to 15:15.

City of Tshwane
(Call Center)

(012) 358 9999

Toll Free
(Call Center)

080 111 1556

Tshwane Emergency Services


Tshwane Metro Police

(012) 358 7095/7096

Tshwane Bus Services

(012) 358 0839/0840

Tshwane Environmental Health Services

012 358 4656 or 012 358 2111 (after hours)


Quality of Drinking Water

Sewer Blockages

Street Lights

Traffic Signal Faults

Water Leaks

Waste Management Bulk

Waste Management Domestic

Waste Management

What to do when contacting the call centre

Follow the voice prompts and select the option relevant to your needs.

 – Provide the call centre agent with your full name and account number and/or contact details.

 – State your physical address and/or the address where you would like a service to be provided.

 – Give the details of the main reason for your call.

 – Provide as much information as possible for us to be able to assist you.

 – Note the reference number provided by the call centre agent and wait for our prompt response to resolve your issue.