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New Electricity Connection

Application for New Electricity Supply (Standard Connection)

A standard connection is a type of electricity connection with a reticulation cable to the premises that is already laid up to the boundary of the premises, specifically to provide the premises with electricity. For a standard connection, the payable fee is determined by applying the applicable approved tariff without conducting an on-site investigation.

Note: time frame for connection depends on the availability of electricity meters.

Customers who reside within the City of Tshwane’s municipal boundary but in areas where electricity is supplied by Eskom cannot submit applications to the City of Tshwane for a prepaid meter or new electricity supply. These customers are advised to visit Eskom customer care offices or call the Eskom national customer care line at 08600 ESKOM or 08600 375 66 for information related to their needs.

Who qualifies to apply?

The property must be situated within an area that has existing electricity reticulation.

  • The property must have a cable already laid up to the boundary of the premises, and this cable must have been installed specifically for supplying electricity to the property.

 

Requirements and conditions to apply

The applicant must be the owner of the property (proof of ownership is required).

  • If the applicant is not the owner of the property, he/she must provide authorisation from the owner or landlord.
  • The details of a registered electrical contractor are required.
  • The customer must be in possession of the number and account number of the premises.

Documents required

Applicant’s identity document

  • Proof of ownership
  • Authorisation from the landlord
  • Certificate of compliance (for prepaid connections only)
  • Electricity application form
  • Registration details of contractor or accredited certificate from the Department of Labour
  • Account statement from the City (register on e-Tshwane)
Costs
New single-phase conventional or credit meter:R1 649,30 (excluding VAT)
New three-phase credit meter:R2 390,36 (excluding VAT)
Single-phase temporary builder’s connection:from R6 430,91 to R7 043,38
Three-phase temporary builder’s connection:from R10 386,53 to R11 375,73

Where to apply for New Electricity Supply (Standard Connection)

Region

Physical address

Contact information

Regions 1 and  2

Room A1-53, Rosslyn Electricity Depot, cnr Doreen Avenue and Van Niekerk Street, Rosslyn

Contact person: Louwnette Nelson
Email: louwnetten@tshwane.gov.za
Tel: 012 358 5401

Region 3

Room A104, 1st Floor, Prince’s Park Depot, 1 Nana Sita Street, Pretoria CBD

Contact person: Eddie T Makgae
Email: eddiem@tshwane.gov.za
Tel: 012 358 9443

Region 4

Block J, Centurion Depot, cnr Basden Avenue and Rabie Street, Die Hoewes

Contact person: Michelle Govender
Email: michelleg@tshwane.gov.za
Tel: 012 358 3554

Regions 5, 6 and 7

Room 91, Ground Floor, Waltloo Depot, 1 Mundt Street, Waltloo

Contact person: Dan Mokgomogane
Email: danm@tshwane.gov.za
Tel: 012 358 9584

Application for New Electricity Supply (Non-Standard Connection)

A non-standard connection is a connection to the premises where the required connection must be provided by connecting the cable from the existing network to provide the premises with electricity, provided that the required capacity is available. The cost for a non-standard connection is determined by taking into consideration the amount of capacity required, which influences the bulk services contribution (development charges) and the connection fee.

Who qualifies to apply? 

  • The applicant must be the owner of the property (proof of ownership is required).
  • If the applicant is not the owner of the property, he/she must provide authorisation from the owner or landlord.
  • If the property belongs to the City of Tshwane, a copy of the lease agreement must be submitted.

Documents required

  • Applicant’s identity document
  • Proof of ownership
  • Authorisation from the landlord
  • Certificate of compliance (for prepaid connections only)
  • Electricity application form (E96 form)
  • Registration details of contractor or accredited certificate from the Department of Labour
  • Account statement from the City of Tshwane

Costs 

The service will attract costs, which will be determined by the quota charge and connection fee.

The cost for a non-standard electricity connection includes a quota charge and connection fee, and is calculated by the electrical engineer. The quota charge is calculated by taking into consideration the electrical capacity required, the connection fee, and the cost of the work that must be done to provide the connection.

Where to Apply for New Electricity Supply (Non-Standard Connection)

Region

Physical address

Contact information

Regions 1 and  2

Room A26, Rosslyn Electricity Depot, cnr Doreen Avenue and Van Niekerk Street, Rosslyn

Contact person: Josephine Pheha
Email: josep@tshwane.gov.za
Tel: 012 358 9411

Region 3

Room 426, 4th Floor, Bothongo Plaza East, 285 Francis Baard Street, Pretoria CBD

Contact person: Takalani Mudau
Email: takalanima@tshwane.gov.za
Tel: 012 358 4147

Region 4

Block J, Centurion Depot, cnr Basden Avenue and Rabie Street, Die Hoewes

Contact person: Michelle Govender
Email: michelleg@tshwane.gov.za
Tel: 012 358 3554

Regions 5, 6 and 7

Room 426, 4th Floor, Bothongo Plaza East, 285 Francis Baard Street, Pretoria CBD

Contact person: Takalani Mudau
Email: takalanima@tshwane.gov.za
Tel: 012 358 4147

Kindly note that the time frame for connection depends on the availability of electricity meters.

Note: Customers who reside within the City of Tshwane’s municipal boundary but in areas where electricity is supplied by Eskom cannot submit applications to the City of Tshwane for a prepaid meter or new electricity supply. These customers are advised to visit Eskom customer care offices or call the Eskom national customer care line at 08600 ESKOM or 08600 375 66 for information related to their needs.

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