Residents and businesses can apply for various land use categories in order to comply with the Town-planning Scheme and the applicable by-laws of the City of Tshwane.

Residents and businesses can submit applications for the following categories:

• Approval of a building plan. Open the link for the application form and the submission procedure (link to document).
• Relaxation of a building line (and other permissions). Open the link for the form and the submission procedure (link to document).
• Approval of a site development plan. Open the link for the form and the submission procedure (link to document).
• Consent use. Open the link for the form and the submission procedure (link to e-Tshwane).
• Subdivision or consolidation of properties. Open the link for the form and the submission procedure (link to e-Tshwane).
• Rezoning of a property. This is a specialised process for which the services of a consulting professional planner is advised. To submit a rezoning application, open the link for the form and the submission procedure (link to e-Tshwane).
• Township establishment. This is a specialised process for which the services of a consulting professional planner will be required. Open the link for the form and the submission procedure (link to e-Tshwane).

Support client services

The following additional services are available to residents and businesses, and can be requested using the specified email addresses:

• Request an occupation certificate: email address
• Report a suspected illegal land use: email address
• Request a copy of a zoning certificate: email address
• Other geographic information enquiries: geoinfoservice@tshwane.gov.za
• Submit documents for post-approval applications for Section 28(1) of the City of Tshwane Land Use By-law, 2016 or request an extension of time or PCPs [write out]: pcpdevcompliance@tshwane.gov.za
• Requests for address allocations: address@tshwane.gov.za

Kindly note that this email address is not to request property ownership details. Such requests must be submitted to email address.

• Toponymy, naming and/or renaming of public places and street names enquiries: toponymy@tshwane.gov.za

• Confirmation of land use rights for the registration or amendment of sectional title schemes: lus-sts@tshwane.gov.za
• Request for the confirmation of land use rights for gambling and liquor licences: donaldmak@tshwane.gov.za or thamif@tshwane.gov.za