The City of Tshwane invites you to participate in our Customer Interaction and Touchpoint Survey.
The purpose of this survey is to measure your satisfaction with the current customer interaction channels provided. Your feedback will allow us to enhance and change channels based on your specific needs.
We estimate that the survey will take approximately 3 to 6 minutes to complete. We value your time and have designed the survey to be concise, while still capturing essential feedback.
Data privacy and protection are key and you can rest assured that all the information you provide will be treated with the utmost confidentiality and in accordance with applicable data protection regulations.
This survey will run until 20 August 2023.
To fill out the survey, simply follow the instructions provided in the survey link: https://crmsurvey.tshwane.gov.za/survey.
We sincerely appreciate your participation in this survey. Your feedback is instrumental in helping us to enhance our interaction with our customers and provide you with an exceptional customer experience.