The City of Tshwane is delighted to inform its customers that most of the City’s reservoirs have recovered, and water supply has been restored to most of the areas which had experienced water supply challenges from last week.
The water supply hiccup was caused by Rand Water’s maintenance and repair works on their newly installed S4 water pipeline, as well as an act of vandalism to the water utility’s valves on the meter that supplies the City of Ekurhuleni and the pumping stations that supply some Tshwane reservoirs.
Both the maintenance work and the damage to the utility’s supply component led to no water supply from Rand Water’s Vlakfontein Reservoir to Tshwane, causing water levels at more than 20 of the City’s reservoirs to drop.
This morning, Rand Water informed the City that its reservoir levels have gradually improved and their supply system is stabilising. However, Mooikloof, Grootfontein and other high-lying areas, such as Monumentpark, Elardus Park and Waterkloof Ridge, are still without water due to Rand Water’s low reservoir levels. The City has in turn requested the water utility to assist by channelling more water to the pipeline that supplies these areas.
Customers are urged to continue to use water sparingly to allow the remaining reservoirs to recover. The City apologises unreservedly to its customers for the inconvenience caused.