The City’s electricity tariffs work on an inclining block tariff structure. Tariffs are the same for prepaid and conventional meters. An inclining block tariff structure means the price of electricity is divided into several blocks. The price per unit or kilowatt hour (kWh) is cheapest in the first block. When the threshold or limit for the block is reached, the consumer’s usage will move the to the next block where the price per unit becomes more expensive.
The electricity sliding scale tariffs for the 2022/23 financial year that are applicable to households are as follows:
| Electricity residential: Domestic standard supply
|
Tariff c/kWh
(Excluding VAT) |
| Block 1 (1 to 100 kWh) | 209,70 |
| Block 2 (101 to 400 kWh) | 245,41 |
| Block 3 (401 to 650 kWh) | 267,38 |
| Block 4 (More than 650 kWh) | 288,24 |
For a connection with a conventional meter, the charge is for energy consumed per 30-day billing period since the previous meter reading.
Prepaid energy purchases are charged per calendar month. At the end of each billing period, the usage is reset to zero and the customer is billed starting from the first block. For prepaid consumers, any unused units are carried over to the following month.
Cost-saving tip for prepaid customers: It is recommended that electricity units are purchased to be sufficient for use within one calendar month only. It is preferable that consumers purchase electricity at the beginning of each calendar month.
The City recommends that prepaid customers buy units directly from the City as other sellers can have additional fees on transactions.
Ngisiphi Isikhathi Esihle Sokuthenga I-prepaid Godu Kufanele Uthenge Yamalini?
UMasipaladi usebenzana nokwehlisa ibhlogo yesakhiwo samatherifu wegezi. Amatherifu we-prepaid ayafana newama-conventional meters. Ibhlogo yesakhiwo samatherifu eyehlako itjho bona intengo yegezi ihlukaniswe ngamabhlogo amanengi. Intengo yeyunidi ngayinye nofana i-kilowatt (i-kWh) nge-iri kungetjhiphe khulu ebhlogweni lokuthoma. Nangabe sekufikelelwe emqoqeni nofana emkhawulweni webhlogo, ukusetjenziswa kwegezi mthengi kuzokweqela ebhlogweni elandelako lapho intengo yeyunidi sele ibiza khona khulu.
Isikala samatherifu wegezi somnyakamali we-2022/23 esizebenza emindenini/emakhaya ngilesi:
| Igezi Yabahlali: Kusebenza Iinlinganiso Zokusatjalaliselwa Emakhaya
|
Itherifu c/kWh
(Ayikafakwa i-VAT) |
| Ibhlogo 1 (1 ukuya ku-100 kWh) | 209,70 |
| Ibhlogo 2 (101 ukuya kuma-400 kWh) | 245,41 |
| Ibhlogo 3 (401 ukuya kuma-650 kWh) | 267,38 |
| Ibhlogo 4 (Ngaphezu kwama-650 kWh) | 288,24 |
Ukuhlanganisa ne-conventional meter, kuzokubhadeliswa igezi esetjenziswe qobe emalangeni ama-30 ukusukela ekubhadelisweni kwesikolodo esidlulileko (since the previous meter reading).
Ukuthengwa kwe-prepaid yegezi kubhadeliswa ngokuya ngekhalenda yenyanga. Ekupheleni kwesikhathi esinye nesinye sokubhadelisa, ukusetjenziswa kwayo kubuyisela kuziro bese amakhastama abhadeliswa godu ukusukela ebhlogweni lokuthoma. Kubathengi bama-prepaid amanye namanye amayunidi angakasetjenziswa abhebhulelwa enyangeni elandelako.
Isiyeleliso samakhastama we-prepaid: Kukhuthazwa abathengi ukuthenga amayunidi wegezi aneleko ukusetjenziswa inyanga yoke yekhalenda. Kuhlongozwa bona amakhastama athenge igezi ekuthomeni kwenyanga yekhalenda enye nenye.
UMasipaladi uhlongoza bona amakhastama wama-prepaid athenge amayunidi bunqopha kuMasipaladi ngombana abanye abathengisi bangaba neendleko ezingezelelweko ezibhadeliswa abathengi nangabe bathenga kibo.
Ke nako efe mo kgweding e e siametseng go reka motlakase wa prepaid mme o tshwanetse go reka o mo kae?
Kelotefo ya ditshenyegelo tsa motlakase tsa Toropokgolo di ikaegile ka thulaganyo ya go duelela motlakase e e sekameng. Kelotefo ya ditshenyegelo tsa mmitara e e dirisang prepaid le tsa mmitara e e tlwaelegileng di a tshwana. Thulaganyo ya go duelela motlakase e e sekameng e kaya gore tlhotlhwa ya motlakase e kgaogantswe ka dikarolo di le mmalwa. Tlhotlhwa ya yuniti kgotsa kilowatt-hora (kWh) e kwa tlase thata fa o rekwa mo karolong ya ntlha. Fa go fitlheletswe selekanyo se se lekanyeditsweng kgotsa tekanyetso ya bofelo, tiriso ya motlakase e tla fetela kwa legatong le le latelang koo tlhotlhwa ya yuniti e nnang kwa godimo.
Kelotefo ya ditshenyegelo tsa motlakase tsa ngwaga wa ditšhelete wa 2022/23 tse di dirisiwang mo malapeng ke tse di latelang:
| Motlakase o o dirisiwang mo malapeng: maemo a theleso ya motlakase wa malapa
|
Kelotefo ya c/kWh
(E sa akaretso VAT) |
| Boloko ( Block) ya 1 (1 go fitlha go 100 kWh) | 209,70 |
| Boloko ya 2 (101 go fitlha go 400 kWh) | 245,41 |
| Boloko ya 3 (401 go fitlha go 650 kWh) | 267,38 |
| Boloko ya 4 (go fetisa 650 kWh) | 288,24 |
Fa e le gore go dirisiwa mmitara e e tlwaelegileng, tuediso ke ya motlakase o o dirisitsweng mo malatsing a le 30 go tloga motsing wa bofelo wa go balwa ga metara.
Ditheko tsa motlakase wa prepaid di duedisiwa gangwe ko kgweding. Kwa bokhutlong jwa paka nngwe le nngwe ya go duela, tiriso ya motlakase e busediwa kwa go lefela mme moreki o duedisiwa go tswa kwa tshimologong ya boloko ( block) ya ntlha. Mo badirising ba ba duelelang pele, diyuniti tse di sa dirisweng di fetisediwa kwa kgweding e e latelang
Kgakololo ya go boloka madi mo badirising ba ba dirisang prepaid: Go kgothalediwa gore go rekwe diyuniti tsa motlakase tse di lekaneng go ka dirisiwa mo kgweding yotlhe. Go botoka gore badirisi ba reke motlakase kwa tshimologong ya kgwedi.
Toropokgolo e akantsha gore bareki ba ba dirisang prepaid ba reke diyuniti tsa motlakase ka tlhamalalo go tswa mo Toropokgolo ka gonne barekisi ba bangwe ba ka ba duedisa madi a a oketsegileng.


Why is the prepay electricity so much higher than last month? Even for buying on the 3rd day of the month!
I am residing in Cullinan.
How many units for prepaid should i get for R600
Thank you
I bought R1600.00 worth of electricity and it keep me for a month.I bought exactly the same amount for this month and it did not last till the 15th.I had to buy another R250 worth of electricity only received 71 units .Why is it different this month.I know there was an increase…but as a pensioner it is a bit difficult.
Lots of loadshedding hours. And expensive rates
R500 gives 167units is so little
I live in Kuilsriver, why do I only get 68.4 units for R200 and units are deducted without using any appliances, only lights, tv and fridges are on.
The block system that City Power is using to allocate units is crippling the pensioners and the poor, it is not beneficial to those that can’t afford to pay so much units. The units from one month to the next should give you the same amount of units, WE CANT AFFORD YOUR CRAP SYSTEM, IT IS PUTTING ALOT OF US IN A DIRE SITUATION.
Good evening I bought a house in a complex, we start using a prepaid electricity system from third party kindly cancel you advise the difference when we buy electricity from municipality and third like Recharge and others third party, also it can be possible to change from third party prepaid meter to municipality prepaid meter in our complete town house kindly advise.
I don’t understand the key change, there is Key 1 & key 2 and Credit token..
Key Change 1 has numbers as well as Key change 2,together with Credit token..
WHICH NUMBERS SHOULD I ENTER INTO MY METER NUMBER CAUSE AM STRUGGLING?
This is a total crime scene, I bought electricity of R260 just now and it only gave me electricity worth of R104 and the R156 was said to be the service fee??? What service am I paying that is 60% of the purchase price????
This thing is a scam
How to reset the prepaid meter
How do I reset the prepaid meter
The City recommends that prepaid customers buy units directly from the City as other sellers can have additional fees on transactions.
So why did the City Of Tshwane send a third party to install my prepaid meter? Is this just another scam?
Hi I use about 11 units a day. I moved into a complex in march. I wanna know how much must I buy to make it threw the month. Please let me know it will help
Why must we pensioners pay more when Eskom cannot collect its debt?
Cut the non payers off until they pay.
They are nothing but thieves.
Hi I’ve been to umzinto area I bought R200 electricity got more units than Phoenix why is it different we all humans
I applied for a reduction, and I am still waiting for an answer.
Why must we pay so much money for electricity and get so little out. And yet it keeps going up. The poor must always suffer. Is this fair.
Electricity is so expensive. The tariffs are killing us!!
How can one buy electricity directly from the city? Should i visit the municipal offices?
Is there an online system where i can do this??
The CIU inside the house is inconsistent,often says “failed” when trying to get a reading yet connects perfectly at other times.Also the 2 key change tokens that I received 1st line “success “ and 2nd line “failed” please explain
I see a lot of comments from dissatisfied customers using pre – paid electricity meters but can’t see explanations/responses from the city of Cape Town. Why is that?
I bought lights for R3500 for the month and only received 909 units that is R3.85 per unit why am I paying so much per unit and how can I reduce the tarrif rate
Today the 3rd I bought R300 prepaid electricity. I only got 89 units. It means I paid R2.92 excl vat per unit. But in the block rates of Tshwane for 2024 it starts at R2.70. Why do I pay R2.92 per unit. After the 10th I got 25 units for R100. That means I paid R4 per unit. I am using like 10units per day. For 30 days I need 300 units. That will cost me R1200 just for electricity for one person and I am not at home during day and sleep at night not using electricity. It is totally outrages.
Another money grabbing scheme with many many issues keeping this k@k idea a float.
In our town Middelburg EC there is a big ?? About the rates of price to unites. They will try and run around the block with you but no true explanation why it is so high. Meters are set on fast and you use more units then you are supposed to. Bring it under there attention and they pull up there shoulders and tell you there is nothing wrong (30 units p/day). NOTHING WRONG!!!!!! And you do not even use electrical stove or kettle. Gas stove/kettle. GEYSER switch on for one hour per day. Laughing stock.
Recently I tracked the usage of electricity and the result showed we used 10 units plus a day, so from Monday to Friday it was around there in terms of usage however on the weekend although we were not home the units decreased (20 plus a day ) that on Saturday and Sunday. We stay in a flat. Last time we discovered there are people who breach from other users. How can we detect the perpetrators?
Nō use leaving comments on this platform. Nobody is listening and everybody is on his own. The problem is that nobody wants to listen or help. All they do here is giving you a soundboard so you can vent your fruststions. All a waste of time.
when l started pay as you go l purchased R200. and got 64.30 units. On the 25th May l received a message the my units were 24.24 and that l had to
get more units, I then purchased another R200. but only received 60.20 units. I would like to know why I did not receive 64.30 units the same as the
first time.
According to the pay as you go website (tshwane) the domestic standard supply the tariffs quoted are R209.70 Block 1 (100 kWh) R245.41 (400 kWh)
It would be appreciated if you could let me know what the tariffs are in Rands and not Pounds Also can I buy any amount eg. R50., 100., also the best
time to buy units.
Your help would be appreciated.
Mrs. EG Pieterse. Conlog 04295934618
How does this crap work? I bought R1000 and ONLY GOT 249 UNITS. 249!!!!! That’s insane! Every research i do says I should recieve between 480 and 600 AT LEAST! My bill before this sh*t was ALWAYS under R500. I dont want this – being stolen from!
What the hell! I just bought R1000 prepaid electricity and only got 249 units. 249!!!!!!!! THATS INSANE! I’VE RESEARCHED and every source states i should get between 480 and 670. My NORMAL BILL BEFORE PREPAID NEVER WENT ABOVE R500, now I must pay what? 2 – 3 times that????
NO!
I want an urgent response and attention to this matter. I cannot afford this bullcrap. I dont want prepaid if im being stolen from.
I just bought R2000 of electricity and only got 102.2 units .It’s impossible can someone explain
This is worst system, bought with R1200 on 01 August 2025, got 294 units. This is day robbery.
The unit price must be the same every time during the month. I think this is a corrupt system.
Wht is electricity soo expensive? Please government help us us we are being ripped, some of us are pensioners earning nothing
I have installed prepaid 3 weeks ago. My normal electricity bill were between R5000 – R7000 p/m when I still had the conventional meters. 3 weeks into this month I have already purchased R9000 and due to buy another estimated R6000 – R8000 before my first 30 day cycle on prepaid will be completed. That gives you an estimated, at least, R15 000 for the month, with a solar system providing 80% of day time consumption needs. After reporting and testing the installation Tswane reported that the equipment is functioning and operational. It is clearly not possible that the cost could be more than double without something being seriously wrong.
Any comments or advice from other prepaid users!?
I have just moved into a new flat today. if I put electricity on the prepaid meter will I be charged at the lowest rate or will it be higher?
Why Tshwane municipal electricity is so expensive than other metropolitan? Are we paying for other people or it is how we getting robbed by the municipal?