City of Tshwane ensures efficient electricity metering with prepaid meter roll-out

Media statement                                                                                                  15 April 2024

Cllr Themba Fosi

MMC for Utilities and Regional Operations and Coordination

The City of Tshwane is committed to enhancing service delivery and ensuring equitable access to electricity for all Tshwane residents. As part of our ongoing efforts to modernise infrastructure, improve efficiency and enhance revenue security, we are pleased to announce significant progress in our prepaid meter roll-out initiative.

The City has embarked on a comprehensive plan to address arrears accounts and replace stagnant conventional meters. As outlined in our funding plan, we aimed to install 12 000 prepaid meters annually for arrears accounts and replace 20 000 stagnant conventional meters per year. This will add to the current customer base of 286 994 prepaid electricity meters.

We are pleased to report that a total of 13 827 prepaid meters have been installed to date, underscoring our commitment to efficient electricity metering and improved service delivery.

To date, a total of 4 637 prepaid meters have been installed for arrears accounts The breakdown is as follows:

  • 1 776 conventional meters retrofitted with prepaid meters in gated estates
  • 1 045 prepaid meters installed for indigent customers
  • 624 prepaid meters installed for customers who opted to be retrofitted
  • 562 prepaid meters installed as part of Electricity for All or new connections

The City is equally focused on replacing stagnant conventional meters. A total of 9 190 prepaid meters have been installed as part of prepaid meter replacements, with quarterly breakdowns as follows: Quarter 1 = 2 294; Quarter 2 = 4 535 and Quarter 3 = 2 361.

The City will commence the implementation of the Token Identifier (TID) Rollover in order to guarantee the Standard Transfer Specification (STS) compliance of all prepaid meters, commencing from the first week of May 2024 and extending through November 2024. This update process will involve the issuance of two tokens per meter.

An audit conducted by the City has identified that 35 000 prepaid meters will necessitate replacement, while the remaining meters will only require the application of two 20-digit tokens to facilitate the software upgrade necessary for electricity vending.

We remain dedicated to serving our residents and ensuring that every individual has access to reliable electricity services. The City will continue to work diligently to meet its targets and enhance the quality of life of all our communities.

Enquiries:

Tsebo Majoro

tseboma@tshwane.gov.za

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