The City of Tshwane took a firm step to disconnect electricity and water to government departments, commercial properties and households who have defaulted on their municipal accounts. At the end of January 2022, the City was owed in excess of R17 billion by government departments, embassies, businesses and homeowners for services rendered.
The Executive Mayor of Tshwane, Ald Randall Williams, indicated that as of 22 February 2022, the City had managed to collect over R500 million over the two weeks since the #TshwaneYaTima revenue-collection campaign started. During this time, a total of 1 061 accounts were disconnected. This includes 533 government accounts and 528 business accounts. Meanwhile, a total of 335 defaulting clients responded with payments.
The City does not give institutions, such as embassies and government departments, leeway with regard to the payment of utility bills. The Executive Mayor said that the campaign has proven to be a step in the right direction to correct the culture of non-payment, which ultimately has dire consequences on service delivery to Tshwane communities.
The campaign is ongoing and the campaign has also started to disconnect defaulting residential areas.
Consumers are urged not to ignore their bills, but rather to come forward and make arrangements to keep their accounts in good standing. Visit your nearest customer care walk-in centre to make payment arrangements. Credit control offices in Akasia, Pretoria (The Tramshed) and Centurion are open until 19:00 on weekdays to assist customers.